I have been seeing Dr. Garrett since 2024 and every visit has been the most pleasant I have ever…read moreexperienced with a doctor's office. I have never waited more than 5 minutes for an appointment and with serious complaints, I have been able to get in same day. Everyone in the office treats me with unconditional positive regard. Dr. Garrett is attentive and jovial and genuinely concerned with every complaint I have ever brought to him, eager to help me seek resolutions. I will never see another doctor.

If you are seeking unprofessional, rude, and incompetence--…read moreThis is your place! It's truly unfortunate that I was unable to keep my appointment for a new PCP, one that was highly recommended for my area. When simply trying to find out my patient responsibility, I was met with an unexpected response from the most rude receptionist. That says a lot, considering I'm from the northeast and have not been spoken to in such a manner since moving here to Florida. Not only would she flat out refuse to give me any information I was asking. She said I would have to call my insurance company and get the answers I was asking for. I explained to this woman, my insurance company does not know how much you submit for office visits. They're going to want a code. No code. Nothing! The call ended with me saying, "I guess we will just have to wait and see!" This woman, proceeded to call me back, continuing with her unprofessionalism. I told her there was absolutely no reason for her to call me back. I asked her why she was so upset since she clearly was. There are so many details that I just don't care to type. I clearly didn't feel comfortable going to my appointment (3days later). So I called and got a lovely lady who answered. I explained my reason for canceling my appointment. She was very pleasant and apologized. Definitely not happy with the fact I now have to wait 2 months for another provider. Now, after seeing some of their reviews, I feel I may have dodged a bullet!