I received a patient satisfaction survey and provided honest feedback regarding my visit…read moreexperience. It said don't provide personal details and that it would be anonymous, I chose the option to only write to the practice and not do a public review (until after dealing with the exceptionally rude owners wife). The next day I was informed by a lady named Kristin (claiming to be the practice owner, she's obviously not) that I would no longer be a patient because the practice felt it was "not a good fit." My feedback was not directed at my physician (and I even complimented HER) && I greatly appreciated her over the past 3+ years, but rather it was about the patient experience. The nurse was rude and acts like she hates being there, several others I know that see the same doctor feel the same way but were scared to reach out, I see why. As a patient, I found it concerning that my feedback resulted in dismissal from the practice instead of ever asking why I felt that way. I believe patients should be able to provide constructive feedback without fear of losing access to their provider. I see this has been a continuous problem from Kristen, obviously a change is needed at this practice and she is putting a dent on Dr Dormans reputation. I can see now why some of the employees were so miserable. Losing access to a physician I trusted after over three years of care felt retaliatory.

I've now been going to Dr Dorman for over 20 yrs now!! The only Doctor who listens and will do…read moreanything he can for you!! My experience not including staff as been top notch!! David Shanks

Been under Dr Screnock's care for over 5 years. He is exceptional in all respects. A considerate…read moreand caring doctor who I have the utmost faith and trust in.

Dr Screnock has been my primary for about 5 yrs. He has helped get my sugar and blood pressure…read moreunder control. Easy to talk to and listens well. Highly recommend

We recently chose to use Dr. Baldassarri as our primary family care doctor, big mistake! Our eldest…read moredaughter (6) has food allergies, and recently had what appeared to be a transient reaction to something else - that we could not identify. Thus, we made an appt with Dr. Baldassarri to get her checked on. The earliest appointment was 3 weeks out. Fortunately her problem went away on its own. Regardless, we thought it may be time for a new round of allergy testing. So, we went ahead with the appt. As it turned out, our younger daughter (3) had a bad fever the night prior to our elder daughters appt. She was also coughing like she had a chest infection. When we checked in for our elder daughter, I told the receptionist I would like our younger daughter checked also - without concern if there may have been a charge. The receptionist indicated it probably would not be a problem, and just to ask the Dr. when we saw him. As it turned out, near the end our time with him "evaluating our elder daughter" I mentioned the younger daughter's illness. To which he said (sitting right in front of our younger, sick daughter) "It's probably like a virus or something, you would need to get an appointment and paperwork and come back in" Seriously? 3 weeks out on new appointments. You won't take 2 minutes to look over my sick daughter - who WAS also to be a patient of his? You are kidding right? It gets worse: Knowing that he was also on staff at the local Mediquik and according to him, would be there the following day (Saturday), I decided to give him another chance - and go through the proper channels to have my younger daughter looked at (even though I tried that at his regular office the day prior). So, we brought her to Mediquick to see him - and attempt some continuum (since he was her primary). As it turned out, I also needed to discuss something very important with him that was more clerical in nature - regarding my specific records from previous visits to Mediquick. Thus, I tried to make it a dual appointment (again, willing to pay for both myself and my daughter) as it was CRITICAL that I have this discussion with him. After explaining this to the short and snippy receptionist (Mediquick), she went back and spoke with Dr. Baldassarri. When she came back, she informed me that he would see my daughter, but would not speak with me about the important issue that needed a grand total of 3 minutes worth of discussion. Absolutely unprofessional on all counts. At this point I formulated a very negative opinion of Dr. Baldassarri. So, we walked out. His character and integrity are severely lacking. I would not recommend this self-righteous doctor to anyone. He has lost our respect and trust entirely. The ironic thing is, he probably does not even care that he lost patients. Perhaps others have had good experiences? Ours was anything but... Never again!

In general, I am very skeptical about doctors and try to avoid doctors as much as possible. I…read morebelieve that while there is a gigantic technological progress, doctors more and more operate just as business people. But Dr. Gerardo Baldassari is one of exceptions. I visited his office two times so far. In my opinion, by all performance criteria, doctor, his office, and staff are excellent.

Was patient several years ago. I was not impressed with the way referrals were handled. I felt…read morethat the staff was disorganized.

I have had nothing but good treatment when I have had appointments. My husband and I both are…read moreregistered as patients, both Christina and Jennifer ask questions and answer questions fully taking the time to explain. When calling the office you are most likely to get the voicemail and the office staff do return calls asap.

This doctor is the only one here, so maybe that's why there are no lines of people waiting, hardly…read moreany waiting to see the doctor. The staff is great also. After previous experience at Island Doctors sometimes waiting over an hour to see the doctor, this is amazing. Dr. DeLamerens is warm, friendly and skilled. A win all the way around!

I had been going there for years. After the elder Alfonso brother retired everything just seemed to…read morego downhill. It's more like a McDonald's. The nurse practitioner that I went to see still kept messing up with the math on my medicine and called in the wrong quantity too many times. The arguing about math was ridiculous! After all the years I left, very sad 1.5 X 2= 3mg per day.....3 x 30=90! NOT 60. This PA also got very condisending when I corrected her mistake, which she never fixed! Found a better practice. Also misdiagnosed for a UTI twice that sent me to ER! UTI was present both times .

Was suppose to get Medicare yearly physical. Needed blood work. I called at 8:05 am to be told by…read morean answering service that the office hours were between 8 and 4 but I could leave a message and they would get back to me. I had scheduled my blood work at 9:40 in the same building. I thought that because I'd called that they would have the appropriate requisition. I got there and was told to sign in and wait. My appointment was in ten minutes, across the hall. I tried to explain I needed the reqisition. She told me to sign in and take a seat. I went over to my appointment for bloodwork and they told me they couldn't do it without the requisition. I decided that if I ever got sick and need their help it wouldn't be worth the trouble. won't be going back!

Very thorough and easy to talk to. She's tough though! Any lab values go up a hair she's on your…read morebutt, quick!! Really what I need.

If you are seeking unprofessional, rude, and incompetence--…read moreThis is your place! It's truly unfortunate that I was unable to keep my appointment for a new PCP, one that was highly recommended for my area. When simply trying to find out my patient responsibility, I was met with an unexpected response from the most rude receptionist. That says a lot, considering I'm from the northeast and have not been spoken to in such a manner since moving here to Florida. Not only would she flat out refuse to give me any information I was asking. She said I would have to call my insurance company and get the answers I was asking for. I explained to this woman, my insurance company does not know how much you submit for office visits. They're going to want a code. No code. Nothing! The call ended with me saying, "I guess we will just have to wait and see!" This woman, proceeded to call me back, continuing with her unprofessionalism. I told her there was absolutely no reason for her to call me back. I asked her why she was so upset since she clearly was. There are so many details that I just don't care to type. I clearly didn't feel comfortable going to my appointment (3days later). So I called and got a lovely lady who answered. I explained my reason for canceling my appointment. She was very pleasant and apologized. Definitely not happy with the fact I now have to wait 2 months for another provider. Now, after seeing some of their reviews, I feel I may have dodged a bullet!

Wow. This Dr. Dr Garrett and I call him this loosely. Neglected my mother and when I found Caring…read moreHearts it took almost 2 weeks to send her medical records to them. His wife practicing with him was arrested for child abuse for one of their adopted children. Look it up. After numerous calls he wanted $ to do a telehealth call. It took me 3 weeks to get my mother's records transfered! I have also found out other patients of his are going to Caring Heart because of his disregard for his patients.