The practice of this establishment is entirely unethical. Even more so, their billing department is unkempt and disorganized, to say the least. The comments and reviews that succinct to "all they want is money" are 100% correct, and I feel for those who have been affected by this "Counseling Service". I was 17 years old when I was court ordered to attend Serenity Point and attending through my insurance program. I am now 29 years old. I've been fighting them for 13 years due to a statement that shows I owe over $1,000. As a 17 year old, this seems HIGHLY unethical. At the time, I was underage and attended through my insurance program. I've been down to the office and I've spoken with their billing department and they quite literally do not have record of my attendance nor did they have record of billing on my behalf. However because it was turned into the credit bureau I now have to pay it regardless, which is fine. I can do that. But this is just a warning to whoever is seeking to attend Serenity Point. If this is court ordered, I would suggest to your attorney and/or probation officer to attend a counseling service elsewhere. If this is for personal recovery, please, please, please go elsewhere. To say I am absolutely disgusted by the owners and employee's of this service would be an understatement. They do and will not "provide high-quality behavioral health care to the Walla Walla Community". The fact that they are family owned? Speechless. I hope this review can help someone in the future. read more