The bill a thousand dollars a day, but pay direct care employees $16 an hour. They are always…read moreunderstaffed and give you 20 minutes to finish your meals.

Horrible place, they're not in contact with the family whatsoever. The therapist never partner with…read morethe family like the website says. Website also says personal trainer which is a lie. Food- locally sourced food It says on the website, I wouldn't call Sysco locally sourced. My husband never ate so many hot dogs in 30 days as he did there. One weekend they did nothing except watch movies the Big Labowski are you kidding me? They had all the Saw movies there. That hardly sounds like therapy to me. All they want is your money. You can Google the reviews.

I cannot say enough great things about my counselor, Jason Spencer LCPC. He is insightful,…read morecompassionate, experienced and truly cares about his clients. I have been seeing Jason for over a month and he has gently guided me through many difficult times. I'm so blessed to have found someone so amazing. I would highly recommend Jason Spencer and any of the Behavioral & Counseling Services staff to friends and family. Miguel Sanchez

This is a true family practice. Anyone who is in need of assistance they will find a fot for you…read more The owner care about both their staff and clients they work with. From your first contact to continuing care your needs will be meeted and exceeded.

When I first heard the term "horse therapy," I thought "it can't be for horses with issues, but…read morewhat is this stuff?" and I learned they treat people with issues by way of interaction with horses. They do mental health therapy, corporate training stuff, other horse-assisted behavioral and learning therapy. There's a licensed mental health provider on staff, and the other staff members are certified through the nationally-recognized Equine Assisted Growth and Learning Association (EAGALA). They're a little different from other equine-assisted practices in that they don't do physical therapy. They offer the traditional horse services too - riding lessons and camps.

I've been working with Ali Barnum as my therapist for over a year now. She's a very kind,…read moreconsiderate, caring person and therapist. She doesn't make me feel bad when talking about my issues. She always try's to suggest new ways to cope with problems and puts a positive spin on things when I'm feeling down. I feel she's really worked hard to get to know me and better myself as person. Finding a therapist can be challenging I would highly recommend Ali and her practice. She's very nonjudgmental and accommodating.

From the owner: Barnum Counseling is a private counseling and therapy practice founded by Alisha Rybicki Barnum…read more Ali Barnum is a Licensed Clinical Professional Counselor who specializes in working with individuals and couples going through a variety of life transitions and challenges.

This place will charge you $350 no show fee if something happens all of a sudden and you can't make…read moreyour appointment, even if you inform them. Front desk had attitude, one of the staff took the phone away from the one I was talking to and started telling me if I don't agree with their policy I should find another location. Didn't she ever learn not to snatch the phone away from someone while they're on the line??? Furthermore she said the therapist isn't tolerant of clients canceling, even if it's well before the 24 hour timeframe, and that I would have to find an alternative location if I cancel again. If they're not understanding that things happen, then how are they understanding of mental health?

DO NOT GO HERE FOR MENTAL HEALTH HELP. Very unprofessional and uncaring staff. Most of all do NOT…read moresee Dr. Amy. She is rude, dismissive, and is extremely critical of just about anything you say to her. Even if you are well informed and clear about your experiences, if you say anything about a disorder she will act like you're a faker. She is very quick to blame any communication issues on the patient, and shows zero signs of empathy or understanding. Extremely hostile environment. You're treated like an inconvenience. The in-person office is very hard to navigate, too.

Dawn refused to provide me with my clinical notes in a timely fashion which is a violation of the…read moreCares Act. Cares states "health information networks and health care providers may not interfere with access exchange or use of electronic health information also known as "information blocking." This woman could lose her license if she is not careful. She continued to argue with me via text message and kept asking me why I wanted MY own medical records. Once she finally agreed to send them she ended up mailing them through USPS which took longer than expected. Very unprofessional.

I highly recommend Heartland Counseling Center! the staff is amazing and so helpful. The counselors…read morereally listen and help so much! They have helped us tremendously, any one looking for a counselor definitely check out Heartland Counseling in St. Charles. We never have to wait, and they are so flexible and understandin.

Amy is someone I can't say enough about! Amy has made me feel comfortable expressing all the things…read morelife has thrown at me. Amy connects and understands and I always feel better leaving than I did going in. Thank you Amy! You have done so much for me.

You can't go wrong here extremely professional knowledgeable, and caring. I've been coming here for…read morea year now and have gone from rock-bottom to thriving with her help.

Dr Gursky has been a real blessing to me. I love how he helped me discover my own potential and…read moreworked through areas that needed improvement. His approach has always been professional yet personable. His office is just as amazing. They have always been kind and understanding. Frankly, I feel Dr Gursky and his team have been and are a real honest to goodness gift to me. I've referred others here too. I highly recommend Village Counseling Center.

I just love Dr Gursky and Dani. They both have helped me tremendously and really have shown such…read morecompassion.

I do not recommend. Office staff and Psychiatrist Dr. M Naidu are unprofessional. Their virtual…read moresystem is confusing and unreliable. Their website doesn't reflect the correct open time of 8am when she starts seeing patients. Office doesnt start answering calls till 9am. Inconsistent and confusing. Dr. Virtual Appointment was scheduled at 12:45p. I received first link at 12:59. 2nd link at 1p. I joined at 1p using the 2nd link. I was put into the virtual waiting room. She never joined, then I received a 3rd link at 1:26. So I dropped from the 2nd link and I joined that 3rd link and sat in the virtual waiting room for over 30 minutes and she never showed up. When I called they said I would be charged a cancellation fee. They said they were calling me , that I should have answered so they could let me know they were sending me new links. I didn't look at incoming calls while already on a virtual call with them. I had already seen links and was already in the virtual waiting room/s and had joined the 2nd and 3rd links when they came in. Then I rescheduled for an in person (2nd visit). My appointment was scheduled at 8:45am. I never got a reminder message. So I called at 8:07am to confirm and I got the message saying the office is now closed. So I go to website which states their hours of operation start at 9am (still states this). So I thought maybe they just asked me to be there 15 minutes before appointment start time. I got there at 8:50am. The doctor saw me and said I would have to schedule another appointment to have form filled out and refused to do it at that appointment because I was according to them "late": After I left, I noticed her office left me messages at 8:48am and 8:49 telling me I was going to be charged a cancellation fee. I told her I called at 8:07am. She told me I didn't call because her office staff picks up. So I showed her my phone and the outgoing call to her office. So I had to schedule a 3rd appointment at 8am on a 3rd day. When I was in her office I called her office I put it on speaker at 8:06am and I got message office was closed. She said she didn't want to talk about the cancellations and missed appointments. She said her office opens at 9am like the website says and the phones don't get turned on until 9 but makes appointments starting at 8am. They don't care about patients or the patient experience with their virtual system and confusion of office hours conflicting with what website says (9am) but they start seeing patients at 8a. They unfairly charge cancellation fees for missed appointments they never showed up to. Make you schedule extra appointments. They are full of double standards. Tell me to pick up when they call but their phones are not available at 8am when she starts seeing patients. They call leaving messages saying they are going to charge cancellation fees 3 and 4 minutes after your visit appointment start time yet she is always 15-30 minutes late. Their website does not reflect her office hours that start at 8am but her staff doesn't turn off , office is now closed until 9am. When I tried sharing my concerns and where confusion was coming from, she spoke over me. Did not feel heard at all.

I also received a $50 no show charge for an appointment that I had cancelled 5 days prior to the…read moreappointment. Nonsense.