A friend referred me to Lighthouse after she and her husband saw Dr. Kadkhodaian and Jean for…read morecouples synergy. I was at my wit's end after seeing at least 4 other couples therapists that offered standard "vanilla" advice with no change. I assumed this was like any other couples therapy but with 2 professionals instead of 1. With nothing to lose, my partner at the time and I went in for what I affectionately now call "spiritual boot camp." Jean and Ray have a unique approach to their therapy backed by a mix of data, psychology, history, Kabbalah, and what I can only assume is MAGIC. They have an uncanny ability to read people and see thru B.S. allowing them to get to the root of issues faster and without judgement. If you're a fan of Brene Brown, Jean refers to this concept of eliminating shame (both within yourself and for those around you). I've been going to Lighthouse for 4 years now--even after moving 30 miles away & 2 failed attempts to get my advice/healing elsewhere. Sometimes I still leave sessions upset (because I know Jean is right and has hit a sore spot) but I ALWAYS have a sense of clarity and peace afterwards. It's not easy work bc they will push you if change is really what you're looking for--but well worth it!

My experience having been treated here was relieving at first as I really needed serious attention…read moreand help, but slowly became unprofessional. This is not the location to choose if you are looking for long-term healing. The advice and insight I've been given felt like a bandaid compared to a lot of the complex and deeper issues I was struggling with. I didn't feel care or empathy at all from Katarina. The office started ghosting me, and have not gotten any response from her. Coming out of my sessions I felt unimportant, I felt like my issues and struggles didn't matter. This place didn't feel like a lighthouse. Matters got worse when I was asking for a note, or signing papers for work. The attitude towards me became cold. If it was out of their capabilities, I wish they tried referring me to a different location, helping me reach out to the actual help I needed. I felt so lost and stressed especially in the state I was in already. I felt threatened to have a session or not. Please, take the time to listen, be patient, understanding, responsive, and act with care as all these patients are going through tough times. Edit* After writing this review, I experienced an unsavory set of actions in order for me to take down this review, thus slowing my healing process. I have no doubt they have helped individuals before, but the unsavory actions indicate large red flags for this business. I advise caution. After every session, Katarina would just walk away like time was up that's it. I just felt like a stranger that she had to talk to for one hour and then that's it. Being a social worker, I felt it lacked the empathy and warmth. I've never felt as if she tried to understand me. I switched to my old psychologist and after just one session with him I felt hopeful. I expressed my concerns and he showed me empathy and a willingness to work things through.

A little over month ago a family member was in the throes of withdrawal and in need of inpatient…read moretreatment. We were terrified and time was of the essence ... I called NIRC on a Sunday morning just before we were driving our family member to the hospital for detox. A kind gentleman named Dominic answered the phone and gave us a plan for the immediate future. This was not the only facility we called but it was the only one that stayed in touch as we negotiated the hospital stay and where to go from there. Three weeks later our family member was released with a firm plan for sobriety and tools to use for attaining that goal as he moves back to Chicago. Those of you who have been through situations like this know it is difficult ... to have him safe and HEARD during his stay gave us all time to recover and plan for the future. I will be forever grateful for the care and kindness he received at NIRC. Brilliant work! Sincerely, Kathleen Fischer

It has taken me one year to write this review, which has allowed me to reflect on the journey we've…read morebeen on these last 365 days. Our family was at a crossroad and my husband was struggling to find his way back to us. That is until he found NIRC. I am forever grateful he found your program and walked through your doors. He entered broken and came out stronger. You gave him back his clarity and set him down a path with guidance, compassion and the tools that he needed to succeed. Pastor Bill Orris was his beacon and helped lead him through the fog. I am forever grateful that he found your program and ultimately found himself again along the way. He has now been sober one year and counting. There are no words to express the gratitude I have for your program and the impact it has had on our family. I honestly think we would be on a much different path had he not found NIRC and I hope that our story can give hope to others that are navigating through the darkness that there is light at the end of the tunnel. Thank you NIRC and all of the staff that brough my husband back, not only to me, but to our family. We've made so many amazing memories with him this past year and he is able to look back, remember and reflect on everything that we've done together. His life is no longer a fog, it's now vivid and clear with purpose and filled with endless love.

From the first person I spoke with, who then referred me to Michelle, I felt a sense of caring and…read moreempathy. They were genuinely concerned with my well being, and I felt immediately at ease. After meeting with Michelle, I felt extremely positive. She was kind and professional. I highly recommended this center if you're looking to change some behavioral patterns and want to become a better person.

Shoji is our Marriage and Family counselor and is the best therapist we've had by far! We started…read moreseeing improvements within our familial relationships quickly taught each of us the importance of listening to each others story, respecting opinions, setting/adhering to boundaries, rebuilding trust, all while she was subtly reinforcing our faith in God. We are blessed to have her in our life.

I've worked for Dr. Neal in the past and he continues to put so much energy into his clients and…read morefigure out what they need and how to help them. Not to mention the other therapist that works there - Kristina Polley, has helped so many of my friends and family and myself included. Such a great, friendly staff that wants the best for their clients.

Dr Neal refused to meet for communication counseling because I said that in my opinion, psychology…read moreisn't exactly science. But I suspect the real reason is because I refused to pay $90 each for additional "individual sessions". Just a short while after I let Laurie know I was not interested in paying that, she said we couldn't be their clients. Do with that what you will.

thrive healthcare is the health care we all hope to have in the year 2023…read more Chelsey and her staff are amazing! We truly could not be more blessed to have found Thrive. Chelsey's mix of western holistic Medicine fits us so well! Having brought my son there and being so impressed we have all switched to Thrive and are never going back! On top of the fact they take insurance who could ask for more! Thanks Ladies!

Im not very good with putting my thoughts on paper. This is a great place to start if you or…read moresomeone you know is looking to get counseling. Dr . Bonnie is amazing she work with my daughter she made her feel comfortable, took the time to teach her that she has a voice and about her self . Carol fitzner the director even to some time help me get a grip on what was going on that there is light at the end of the tunnel. We are looking forward to having my teenage son work with the other counselor cheryl.

I was referred to Tracy by a family member that works here. I was a patient for over a year. I…read morereally loved talking with Tracy and she helped me navigate through a hard time. We seemed to be on the same page with my goals and options and I valued her opinion. On 8/10 I had an appointment to discuss finally treating my ADHD. It took me years to even consider medication, but felt confident that she could help. Our session went great! She advised me of 3 different medication options. I am very sensitive to medications, so I requested the one that my son had done well with since I was already hesitant to try anything. She said she would fill it but warned me my insurance may not approve coverage. I understood and we left it as, if they declined the medication we would discuss something else. A week passed after that and I hadn't heard anything so I called and spoke with Ari. Med was declined but they were working on trying to get it approved and if not they'd help me find another option or maybe pay out of pocket. Ari was kind and helpful, even though she had to be the middle man for Tracy. After an entire MONTH of working with Ari to figure of WHAT medication Tracy was going to try since the preferred one was declined, WHAT meds my insurance will even approve, and even WHEN Tracy would let me know what we will be doing I finally left a VM that said hey, if we can't figure this out by the end of the week I'm just done. Short version- I started the drug 9/12 and by 9/15 I had high blood pressure, eye pain, confusion, and other concerning symptoms. I reached out Monday to schedule my follow up appointment and I asked Ari if I should be concerned of these symptoms, she PROMISED that she would have Tracy call me by the end of the day to make sure I was ok. She warned me to NOT stop the medication until I spoke with Tracy. By Wednesday by BP was even higher and I could hardly function. I called and Ari said "she didn't call you back yet?" NOPE. She said she would talk to her and get back to me. They were open until 7pm and still, NOTHING. By Thursday at 9AM I called multiple times and no one answered me so I left a very frustrated voice mail. Hello? Is this normal? Should I stop this medication? Why does no one return phone calls like this? Well to my surprise guess who finally called me? TRACY! I was so relieved she called and asked me what was going on. I told her my symptoms and she said to STOP the meds. Great, that's all I wanted to know! Then she asked me why I was calling so many times in the last month and that my behavior was super suspicious and she thinks my ANXIETY was CONCERNING TO HER. She said she has been "WATCHING ME" and then told me she intentionally was "PUMPING THE BREAKS" on HELPING ME because she saw I was communicating with Ari to figure out what the plan was. Excuse me? Did you just GASLIGHT your patient because you failed to effectively communicate a plan with me? I asked her why she didn't just call me and discuss that she felt concerned and she said she didn't talk to me ON PURPOSE. She admitted she was playing a MIND GAME with me. Absolutely not. Not only is that incredibly narcissistic, it is down right predatory. Tracy, you could kill someone with behavior as a psychiatrist like that. BE CAREFUL. Advocate for yourself and if you are starting a new medication have a back up plan in case she ghosts you and then blames YOU! Oh, and after she gaslit me she yelled at me, refused to let me talk, fired me, and hung up on me! Thank you for your professionalism. Unfortunate for me, I will never ever work with a psychiatrist again for mental health or medications. It was incredibly heartbreaking to hear her say those things about me and not take any ownership on how it was handled. Insinuating I'm crazy and that was justification for withholding care? I actually do think this is very out of character for her, but she definitely earned this one.

Hi. I like this place. They have a nice team. I've been going crazy for years now, seeing things…read moreand people who aren't there, feeling bad for feeling bad, you know what im saying? The wonderful staff her has made me feel welcome and some what normal after years of struggling. Definitely would recommend to everyone one. Get up on in here! Get help! It's like good for you man, you'll be happier.

June Stroner is an excellent play therapist and has helped us in countless ways with our son who…read morehas Autism. We have also seen Joe Bozic for family therapy and he's excellent as well!!!

Charlette was not a good fit for our young adult son. He went to her hoping to receive guidance…read moreand support for life decisions but instead she was condescending. She talked to him in a way that made him feel worse about his struggles to make decisions and follow through. She shamed him and when I pointed her tone and words out to her, she didn't even see why or how she caused him more stress and self doubt. We do NOT recommend her, and I suggest going in with your child to see/hear the experience for yourself. If your child asks to stop seeing her, take note and question why.