0/10
I wanted to…read moreshare my experience so others can make an informed decision.
I first tried booking online, but the website wouldn't let me schedule an appointment for a Saturday. I called the salon instead and spoke with someone at the front desk. The interaction felt awkward and difficult--whether it was a communication issue or a language barrier, the process was not smooth. We eventually handled everything over text. I sent a video showing the exact hairstyle I wanted and was told they could recreate it. Throughout this process, I was repeatedly pushed to add services like manicures, pedicures, and hair coloring, which felt unnecessary and uncomfortable.
When I arrived for my appointment, I was greeted by the same person I had spoken with earlier. The check-in was technically fine, but the atmosphere felt cold and mechanical rather than welcoming.
I was then assigned to a stylist. Almost immediately, I realized they were working from a different reference video and a different hairstyle than the one I had sent. No one showed it to me or asked for my approval--they just started working. They didn't ask if my hair was clean or prep it properly (no conditioning or sleeking), which resulted in many visible flyaways and a rougher look.
Both the salom owner and the stylist were working on my hair at the same time, openly arguing about how to do the style and essentially experimenting on me. I was even told that neither of them really specializes in updos, but they wanted to "try" this one. After several attempts and continued back-and-forth between them, I finally had to intervene and say that I only wanted one person working on my hair.
That moment was deeply uncomfortable. The owner looked at me aggressively, pinched my arm twice, and said, "Okay, I understand, okay, I understand." She then gathered all the products she had brought--various holding sprays and texture sprays--and removed them so the stylist couldn't use them. Later, she brought them back selectively, maintaining control from the sidelines. It felt tense, unprofessional, and invasive.
Although the stylist continued, the owner kept hovering and interjecting. At no point did anyone ask for my feedback--no "Do you like this?" or "Is this what you wanted?" They simply continued in their own direction.
The final result looked like a bunch of hair pinned at the back of my head. I paid and left, but once I got home, I took it all out because I truly didn't like it. It didn't make me feel confident, and that's the whole point of getting your hair done.
Overall, I felt unheard, uncomfortable, and treated more like a transaction than a client. The experience lacked communication, professionalism, and care. The owner either needs to trust her stylists to do their jobs or become properly trained herself. As it stands, the environment feels chaotic and controlling, and it's not a place I would return to or recommend ever.
Price was $120 just for the updo.
