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Serendipity

4.0 (4 reviews)

Services - Serendipity

Gift shops

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9 days ago

excellent customer service and care. everyone here is so kind. The space is clean and inviting. definitely worth the value.

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5 years ago

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2 years ago

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3 years ago

Needed a quick gift embroidered and she was able to turn it around the same day! Amazing service. Super sweet.

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A Southern Accent - Baby clothes

A Southern Accent

2.6(5 reviews)
5.7 mi

Whoever says little local shop spots aren't the best need a little time shopping at this gem. I…read morehave to admit I drove by this place a few times before understanding what it was. I took my MIL here after spotting the cute Christmas decor from the window. I must admit that got me curious. We were greeted right away. Looking for a unique gift y'all this place has some options. From Auburn/Georgia gift ideas to handcrafted wood pieces & oh so soft pajamas sets. Looking for a baby shower gift they have some little people clothes too. I purchased holiday napkins & my MIL found some oh so cute war-eagle gifts. The shop was bright and cheery I felt good that I found a new special spot to come. Please check out their hours as they are specific. I am hoping there will be more home decor here in the future. I'm all about gifting, but mama needs some treats herself. Pricing was a bit steep on some items you could do some damage to your wallet. Quality of items was very good. Check this slice of heaven out sometime. Overall 5 Star 1. Local 2. Kind staff 3. Cleanliness 4. Price $$ Varies to $$$

Zero stars. Stay away. My daughter bought me a gift and was told very clear that the gift could be…read morereturned. The sales lady LIED to my daughter, took advantage of her age to make a sale. I called to complain and all I received was rudeness and more lies. Extremely poor customer service, be aware of the unethical sales women here. Do not shop here!

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A Southern Accent - Pajamas sets  & wood decor

Pajamas sets & wood decor

A Southern Accent - Women's clothes & purses

Women's clothes & purses

A Southern Accent - Christmas gifts

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Christmas gifts

Pam's Hallmark Shop

Pam's Hallmark Shop

3.1(7 reviews)
1.8 mi
•$$

Just wanted to stop by and say that I have enjoyed my stops in every single time that I have been…read morein and the service has always been very attentive and polite. They have a very broad selection, but they are so popular that many times items will sell out. Sometimes they have good deals, but I will say some items can be quite pricey. I am greatly appreciative for the follow up when I had been put on a waitlist for an item that they had out of stock. Luckily, I was able to get my item and I was greatly pleased with it!

I'm such a snob when it comes to customer service on the phone. I've worked in retail many years,…read moreso I know that the customer that is standing in front of you take much more priority than the one on the phone wanting to do an item check. I decided Halloween morning that I wanted to throw a witches brew with a couple of my friend girls and early during the month I'd see some Lolita witch wine glasses at the Hallmark in Cumberland Mall, so I decided I needed six of those glasses to make my lil last minute party a success. One snag, Hallmark had marked down their Halloween merchandise down 50% a week before Halloween, so when I went into Cumberland, the glass was gone. I left the store with a list of other stores and my quest to hunt down as many of these glasses as I could. When I called this store, the lady that answered the phone didn't even know she was about to be tested by a customer service professional, but she caught on fast. I explained to her what I wanted and she politely asked me if I would call back as she was doing a gift wrap and the store was busy. Of course, I replied, that NO I wouldn't be calling back, that she needed to just have someone else look or I would hold. She placed me on hold and shortly came back not only with the information regarding the glass, but she was holding said glass in her hand and gave me a detailed description of what the glass looked like and took my name and place it on hold for me to pick up. When I got to the store, which is a 45 minute drive from my house, the glass was on hold as agreed and I asked the lady ringing me up if she was the person I spoke to on the phone and another lady that was behind me, stated that she was the person that I spoke with. I tried to apologize to her for being so short/rude/impatient/snobbish on the phone and she just laughed me off and said, just don't do it again to someone else. She agreed that I had been all those things, but admitted that when you work in retail, you are bound to have to deal with someone who wants everything to stop for them right that moment, regardless of what the store staff may be dealing with at the moment. She was so cordial, didn't even phase her how much of a bytch I had been on the phone earlier. The next thing I know, I'm standing there waiting for the cashier to hand me the glass and she says, oh, I thought you wanted it gift wrapped. I told here I didn't and we both ran to the gift wrap station to stop the lady that was now wrapping the glass. Such class and charm were all the ladies at this location, if it wasn't so far from my house, it could easily be my favorite Hallmark store. BTW, I was only able to find two of the Lolita witch glasses.

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Pam's Hallmark Shop
Pam's Hallmark Shop
Pam's Hallmark Shop

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Serendipity - giftshops - Updated May 2026

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