Had a horrible experience at this location, my brother purchased 2 items I have the receipt and…read moregift receipt. I go to exchange the items and the employee says one items isn't on the receipt; weird because what do you mean? I take it as a misunderstanding and continue returning the other item, I ended up purchasing, (in cash also) a Disney outfit, a gift receipt is what prints out, not an actual receipt which I thought again was very weird. I had to ask for my receipt and why she only gave me a gift receipt? she looked at me and didn't respond just such a weird and strange experience please be mindful when paying with cash. Employee really made me feel uncomfortable.

Don't do business with Janie and Jack. They have the worst customer service. They accused me of…read morelying and did. It refund my order when I did not receive the products I paid for. Horrible customer service.

I found a cute organic summer cotton dress for our niece's new daughter. The service was also very…read morehelpful.

If you're shopping for a little one, Kool Kids Couture is the best local, family owned clothing and…read morehome decor shop in all of the South Bay Area. The owner, Cathy, and her husband, are extremely helpful and courteous to all of their patrons. They have a very unique array of items that you cannot find at a generic box store. She's very helpful at helping you pick out items, whether you're shopping for family or as a gift. I love their box sets for infants and their candles as an extra treat for moms. I recently purchased the softest blanket from them... literally everyone has complimented the quality and texture. I highly recommend you shop local and start with Kool Kids Couture! Make sure to find them on social media to stay up to date with their inventory.

do not open credit card in childrens place with comenity bank, please dont!! comenity bank will…read morepurposely hide your bill and will drag your credit score so bad! and they will never resolve it.

On 03/13/2023. I made an online order for my 6yr old daughter from the children'splace.com . The…read morefirst order for my daughter, I had no issues, and the items are being shipping out right now. My problem is on 3/14/2023, I made a second order for my son, $566 worth of clothing approximately 55 items. My card was charged, and then less than an hour later I received an email saying that my 3 year old son's order was cancelled by there system. I was behind annoyed because these items was for him to have clothes to wear at school. I called customer service, and the rep states that my order was cancelled because their online order system recognized a pattern of unfamiliar spending activity, so the "system" cancelled my second order. It's funny because the system didn't recognize that I need a refund? They are funny, because that wouldn't even halfway rectify the problem their system created. I wanted my money back $566, I want to be able to reuse the "GET20" COUPON CODE, "THE $35 OFF YOUR NEXT PURCHASE" coupon code, that I got for my first EVER order, AND THE "25 PERCENT OFF the entire order" for opting into text messaging promotions, that I lost when you cancelled my second order. Also, I spent over 4 hours over 2 days picking out items, due to your slow website freezing over and over again. Children's place customer service told me that my funds should be back on my card by Sunday 3/20/2023. I'll update you if that doesn't happen. I had to dispute with my bank, and they said the process will take up to 90 days for dispute to be settled and to recieve a credit, if the pending transaction settles itself in the next five days, the pending charge of $566 should drop off and I'll have access to my funds. WELP WE'LL SEE. NOW i have no clothes for my baby boy and $566 less money to use, and have to wait up to 90 days to get.my funds back. The interesting thing is one of the items I purchased for my baby boy was a Juneteenth clothing graphic tee, so who knows why my order was really canceled, and I hate speculating, but maybe a hateful worker cancelled the items to be nasty, but the jokes on them, because I'm not buying anything else online.

The clothes are Zara are really well-curated with both fashion and trendy as well as classic…read morechoices. My issue is with returns. If you buy something, plan on keeping it! The counter downstairs is NOT for returns. For returns you have to go up the escalator to the 2nd floor and stand in line forever. My advice is to not make impulse choices and to try on the clothes you buy.

I had a terrible experience at the Zara in Valley Fair Mall. An employee looked me directly in the…read moreface but never acknowledged me, said hello, or offered any assistance. Meanwhile, employees and security were busy showing each other things on their phones. What bothered me most was being followed around the store by security as though I were going to steal. The security guard even followed me to the register and watched while I paid for my purchase. I understand that stores need to take precautions, but when the surveillance is so obvious that a paying customer feels targeted and profiled, something is seriously wrong. I shop at Zara often, both in-store and online, which is why I felt it was important to leave this feedback. Train your staff to acknowledge and assist customers and if you're going to monitor people, do it professionally. If I can plainly see what you're doing, do better.

I'm disappointed that this help page isn't claimed because that means no one who can do anything…read moreabout this will see it! I know this brand started primarily as a men's clothing brand but it expanded because of the overwhelmingly high purchase by women and they added women's clothing. This location is the only store in the Bay Area and I was excited to go in because my partner had such great things to say. The ladies section was small, but I was excited because the small selection was pretty cute! There was a total of 6 people in the store including me and my friend and 2 people who were already in the dressing room. There were two staff and neither had any interest in helping me and my friend. I had items in my hand and kept trying to make eye contact to get some questions answered. I walked to the register and the young man at the register looked at me and looked back down, not asking if I needed help. I walked over to the second young man and he looked at me and walked right past me. I said excuse me and asked if the table in front of the women's section was women's or men's because it wasn't clear and he said mens with literally no eye contact or any interest in helping me. If you know the reference, it felt very pretty woman so I went to Lululemon and spend an obscene amount of money and wanted to write this review so they know they lost a repeat customer. Big mistake, big, huge!

The gentleman whose name I forgot (Colombian guy) was quick to assist me with mentioning the…read morepromotion they were having and helped me pick out last minute Xmas gifts and apparel for myself. The customer service is top tier at this location. I look forward to coming back to find more apparel that fits my lifestyle!

Worst experience ever for any store let alone this place portrays itself as a high end store…read more The customer service are rude. Any exchanges (not even returns) are given based on which store u buy.

Buyer beware. They're do not willing to refund for returns…read more What's worse is they don't tell you until after you purchase something. They apologized and said they were in The wrong for not saying anything until after we were charged but wouldn't issue a refund anyway. We are better off shopping at Neiman Marcus for our kid's things. Also, they have some brands on sale that aren't very good so be careful if you decide to buy there. I'll use the credit they gave me and never buy there again. I respect their return policy, I don't respect that they hide it until after you buy and even lie about it until it's too late. Poor and shady business practice.

LOVE this store! The customer service is so friendly and they are always willing to go out of there…read moreway to help you or answer questions. I would get the receipt printed and emailed, both times I've been there I haven't received my emailed copy and I am 100% sure my email is correct. They always have great email coupons out!!!

My favorite Carter's. I used to work at the European Wax Center, and I was pregnant. I would walk…read morepast it all the time trying not to go in Now that my daughter is here, we go at least once a month in store. The workers are so sweet and recognize us :-) I love the selection of clothes and customer service is great. We have such cute clothes for her

I was looking for plants and this popped up on Google. Once I walked in, I was immediately greeted…read moreand didn't feel pressured to buy anything. I spent quite a bit of time just looking around. I was interested in trying on some of the rings on display, and Stephanie opened the box and allowed me the privacy to try them on and make my decision (again without any pressure). She helped me pick out plants for my fireplace and I bought four lovely 3" ceramic planters that were on sale for $4 each! Stephanie and I chatted for a bit while I was checking out. Lovely conversation and experience. She packed everything beautifully for me since I bought a lot and she knew plants were going to be in my car for a bit. I enjoyed my experience a lot and came back a couple weeks later. Her partner was there and it was still a great experience -- I bought a couple more things. So far, I've bought multiple plants, planters, rings, and stickers from here and all have been great quality. 10/10 recommend checking out.

such a cute boutique in willow glenn! i adore the womens clothes, the healthy plants, & the…read morechildren's clothes! bonus points for having a mommy & mini line of clothing! every time ive been here, ive always been greeted with respect & kindness. great place to buy gifts for babies, toddlers, or friends! hit or miss with the pricing, but everything ive bought here has been loved by myself or friends! definitely a fun store to browse around in if you're in the area!

Genuinely a horrible experience. I placed an order for an item they didn't have in-store and I told…read morethem I needed it ASAP. The associate let me know it would arrive early morning the next day. I never received a call like they said I would so I waited all weekend and when I finally came to pick it up they had sent over the wrong size. The owner then forced us to go pick it up in Daly City if I wanted it that same day and offered no partial refund or even a discount on a future purchase. Will be blasting them on TikTok. Order on Stock X. Associate also made us uncomfortable asking us about our ethnicity instead of just checking us out.

Super rude, absolutely horrible customer service and such an overcharge for shoes. Yelled at us as…read moresoon as we walked in even though I wanted to check out the shoes, I had my service dog with me big German Shepherd but they let a small dog come in. I didn't even want to explain that my dog was a service dog he was so rude! Never going to shop here save your money guys. I don't recommend this place I highly recommend the other shoe place here called Fresh Society and super accommodating too. Also said they would call me back for shoes a few months back and never once did. Also looked at recent reviews looks like everybody hates it here recently

This was my first time visiting Uniqlo, and I was really impressed with how clean, organized, and…read morewell-stocked the store was. Everything was easy to find, and the clothes were neatly folded with plenty of sizes available. A few things took away from what could have been a 5-star experience. It was difficult to find anyone available or willing to help, and the fitting room staff didn't seem very welcoming. My kids are still young, and I wasn't allowed to go with them while they were trying on clothes. As the parent paying for the clothes, I'd like to see how the clothes fit before deciding what to buy. Instead, I was left standing outside, not knowing which fitting room my kids were in, which made me uncomfortable. I understand stores have their policies, but I wish the situation had been handled in a friendlier way. Checking out was also a bit confusing. I had around 15 items, and the cashier kept rescanning some of them, which made the process feel longer than it needed to be. I also asked for two bags since I purchased quite a bit, but I was only given one. Overall, I really liked the store and would definitely shop here again. I just hope the customer service is a little more welcoming next time.

This is my 2nd time walking into Uniqlo and my first time purchasing clothing. I took Gavin here…read morelast week to purchase clothes for his upcoming school year. During middle school, he had to adhere to a uniform policy but in high school it's free dress, so not only do I need to buy him clothes, I need to ensure his clothing is free of anything inappropriate. I walked around when he was in the fitting rooms and bought wide leg sweatpants and a sweater. + the store is bright and organized + sign up to be a member to receive sales and deals + checking out is very easy + staff in the fitting room area were nice + fitting room (at least the one I was in) was clean Might try to head back next weekend.