What the...? Ok, all of this occurred with the store empty, so being busy isn't an excuse....
I am a lady of age 55. I never learned makeup well and wanted someone to help me pick colors and show me how to best apply for myself. I called and they said "Sure, come on in honey, we got ya!"
So you can imagine how crushed I was when it went sideways. Arriving dressed nice and ready to spend a pretty penny..... THIS happened:
The young lady wanted to put reddish GLITTER eyeshadow on me... um... I'm halfway to 60. I pointed to another color and quietly said this might be more age appropriate, although I then asked if this other color would be good with my skin tone. She said "I guess." I asked if some other colors would be better with my complexion. She said, "Whatever you want." I felt I had been polite about the glitter, so she shouldn't have felt testy?
I asked how to apply it. She said, "Just put it on." I asked well I see some people have a darker one in the crease... and she said, "You can if you want." I asked what color might be best for that and got "I don't know, whatever you like."
Ok how was this helpful?
She found the perfection foundation for me. I love it. I have since purchased it online.
Then she said "Is that all?" When I arrived, I had mentioned foundation, blush, lipstick, eye shadow. Did she have the attention span of a worm?
She started putting brown pencil eyebrow lines on my black eyebrows. Even I knew that was bad. I got home and showed my best friend who said words I cannot put in this review. But it basically added up to "How does this lady have a job?"
I got up and asked the lady at the register if there was someone else who could help me. She became extremely agitated and started practically yelling about how they are not allowed to touch people because of Covid. She was going on and on... so much in a panic that she did not realize I said that I didn't ask for anyone to touch me. I just wanted someone to show me how to apply makeup. "We can't touch you!!!!" I asked for just someone to show me... "You have to go to a makeup place like for a wedding where they will touch you!!!!" Again, she didn't realize I repeated that I didn't ask to be touched.
She said "Go to Ulta!"
Lady, believe me, I had set aside a lot of money for makeup and someone else got it all. I was tempted to walk by with bags like the lady in Pretty Woman and say "Big Mistake! Big big Mistake!" $$$$$$$$$
I love my new "look" and makeup, I love the folks ELSEWHERE who helped me feel pretty, I love the fact that there is no glitter in sight.
This store is weird. read more