My second time visiting this location was worse than the first. I didn't write a review the first time because I thought "everyone has an off day". I think this is just an "off store". Both times, staff were unhelpful and unmotivated. I like not getting pestered while I shop, but even when approaching the saleswomen (often found grouped together and gossiping), they still were not keen on being helpful. They are friendly, but instead of taking you to an item, they point the way with a smile and go back to talking. Forget asking for a sample. You'll either be talked out of it with no suggestion for a replacement, or you will begrudgingly be given one. Just one before they run so you don't ask for another. I would really like to support local stores instead of on-line because I want brick and mortar to stick around, but this makes it difficult especially when I can get three free samples along with free gifts and bonus samples online. read more