I went to Massage Envy in Grandville for the first time and was looking forward to a relaxing…read moreexperience. I arrived on time, but there was some paperwork to complete beforehand. It would have been helpful if they had sent that information in advance so I wouldn't lose session time. I met my therapist and let her know the massage was for relaxation since they offer pain relief and other types. She didn't ask about my preferred pressure or any focus areas. But we got started and at first the pressure was a little firm so I do appreciate she adjusted once I shared that with her. At one point, she applied an alcohol-based substance to my feet that smelled and felt like hand sanitizer, which was very different from the lotion she used elsewhere. Then she moved from my feet to my arm -- a bit unusual in sequence -- and ended up only massaging one side of my body before stopping because time ran out. When I checked out, I shared some of my feedback with the front desk, but the staff seemed more focused on getting me to sign up for a membership package. After I politely declined multiple times, the receptionist directly asked how much I planned to tip the therapist, which felt uncomfortable. Overall, it was an odd experience which is a bummer since the place is nice and was very clean when I arrived.

A little sore but that was expected on my first massage. I really enjoyed myself and everyone was…read morevery friendly. Nelida worked all my muscles gave me some recommendations for my massage, and some advice when I left. I'm definitely returning

Stopped in today to buy some product from the skin center. Besides having pizza boxes on the front…read moredesk the girls were rude. At least I expected a SMILE working front desk customer service. Then I went to the appointment desk at the dermatology center to have no one there. The time was 1:30 pm so I was thinking the lunch hour was over. It was Friday so maybe everyone was ready to go home? I will continue to take my service to the Grand Pearl Salon Downtown. I thought I would save a drive because I live in Grandville but never again. I have much better customer service including welcoming faces downtown. Thank you for taking the time in reading this email

Do not go to the Skin Revitalizing Center with Dr. Jack Dekkinga if you are a minority. My mom went…read morehere and she signed something without knowing she was going to be billed for pathology testing. They asked if they will received another billed and was told no. The girls there just asked for insurance never clearly explained to her because of the language barrier she was going to get an additional bill. My parents final caved and paid three months after the fact with the constant harassment. I tried calling several times trying to resolved this and because of the inhuman way of treating clients no one every contacted my parents. To say the least my sister and I have gone there for years and will never step foot in there establishment again. I do not recommended them to anyone who might be looking for a place that is caring and treat people with dignity. We as women all want to be look beautiful but to be treated fairly and with respect.

I have been using this facility for about a year and I agree that Mollie and Sarah M. are…read morefantastic. Office staff have never been rude to me; they are always friendly, informed, and informative. This is a busy facility so sometimes appointments are not easy to come by and we have to wait but patience is a virtue. For serious issues, one can often get an appointment in a reasonable wait time. What I read from this is that they are busy because they are knowledgeable and helpful. I highly recommend this facility for skin and other treatments.

This was not a good experience. Very slow and in efficient…read morewith reports and labs, And communication. Rockford location.

What is your new pricing list for nails ? I've had a pedicure from here and it was amazing!! Need…read morea fill-in

Love this place! I've only gotten pedicures here but I'm always happy with the service when I'm…read moreleaving! They have fair prices and a lot of colors to choose from. For pedicures, they do a pretty long foot/calf massage which is super nice. The main salon area feels and looks clean as well.

Came into this location wanting to get some basic makeup items, as I haven't worn makeup in YEARS,…read moreand knew that I'd be able to get some help with finding the right shade of foundation and product recommendations. All of my expectations were met, but I also wanted to point out that Hannah, who helped me, is an amazing employee and should be recognized! She was so kind and made the experience less stressful for me. Thanks very much, Hannah! Next time I need to pop in, I'm hoping to run into you again!

Always a fan of the workshops at Ulta Beauty. I get to have one on one time with the professionals…read moreto create a salon worthy style at home. Mikayla and Christian were very attentive to my hair care needs. Having fine hair is tough at home when trying to style. From today I was given curling iron 101, the watch technique, how to use dry volume texture tease at the crown. Very happy with today and all the information learned. Highly recommend!

Zikita did a great job with my Brazilian and my underarms! I was in and out in less than 20…read moreminutes. She's very engaging, professional and fun, making the whole experience very comfortable!

If you're looking for a quick and professional service - ask for Alana!! I booked my first…read moreBrazilian with her and was shocked how quick everything was. She does a great job explaining everything while keeping up enough general conversation to keep you distracted from the pain.

Local and convenient quick in and out plus close to my home. Very big parking lot entrance with…read morelots of lighting. When you enter into the store through sliding doors you are greeted and have an open space to walk into. The store is clean, well lit and organized. Very easy to get around and find what you need fast. I was picking up photos that I sent the day before through the Walgreens app. It was an easy process. I only waited a few moments before a counter greeter came to assist. Provided my name and phone number. She found the pictures and I cashed out right at the photo center. In and out in under 10 minutes. Can't beat that.

I'm disappointed to have to leave this review, but this was an extremely disappointing experience…read more I ordered a photobook online for my mom for Mother's Day, with super high quality graduation images of my brother in his cap and gown. Placed the order on Saturday, and the site said it would be ready Saturday evening (I did this just to be safe, since Mother's Day was Sunday). When I went to pick up the book on Sunday, they said they were having issues with their printer and it wasn't doing the cover correctly, so the book wasn't ready. I expressed my dissatisfaction and asked if there's any way they could get the book done today as it was supposed to be ready yesterday and it is a gift for my mom. The woman working said I could come back in an hour and they'd have it done. I came back an hour later, waited (no exaggeration) 20 minutes at the photo counter for someone to help me, and the woman working the front checkout called for the photo associate 3-4 times on the intercom, she was nowhere to be found. Neither myself or the front checkout woman could find the book. When the photo associate finally showed up after 20 minutes, she located the photo book and I watched her look through it as she shook her head in disapproval. She didn't say anything to me, however, and proceeded to place the book in the packaging to ring me up. I asked if I could see the book and she gave it to me to look through. This is where I drew the line, the images were such poor quality, dark, and looked as if someone had put a filter over them. You could see the staples in the binding, and it was just an overall terrible quality book. I was astonished that she was going to let me pay for it after visibly disapproving of the product. I politely told her that I didn't want the book, appreciated her finding it, but I wasn't going to pay for that. I left the store with no photo book for my mom for Mother's Day :( I will not be using this location for my photo needs anymore, and am now skeptical of Walgreens overall for photo prints. Big thumbs down from me on this one.

Do not get the HALO at this location, I had healthy skin with no hyper-pigmentation or sun damage,…read moreand after this procedure, my face has brown spots everywhere especially on cheeks and chin area. Sam failed to give me the home care instructions, I saw Megan, PA after a week of experiencing concerns of not shedding and my face showed signs of dark spots. She assured me it was normal, 2 weeks later I sent them a picture of how my face looked with an enormous amount darks pots. She sent in a topical cream and antibiotic suspecting an infection. On 5/5/2025, I went to the office since my face looks terrible and WORST I've ever had in my life. Sam insisted that she gave the care instructions twice and Clara, office manager told me without hearing me out or spending, no more 3 mins in the room, that nothing could be done in terms of corrective procedures or any credit or refund, as she shook her head. Megan was the only person that appeared to be genuinely concerned, and when it came down to take accountability for messing up face and asking if I could a discount to correct the darks pot there machine left me. She said that's not me as she shook her head no. She told me she would send a compound and would try to be covered by insurance, but couldn't assure me anything. No one, followed up I called them to see what happened with the prescription, they answered the phone and told me to hold on. Clara later told me that the prescription was sent, and I would have to pay out-of-pocket for it. I asked for copy of signed released which they gave me the run-around and said that they had paper charts, but they needed to have the approval from Metro health Hospital HMI department. I asked them to just let me see it on the computer and they said no.. what's frustrating is that they have you sign off and they are not willing to give you a copy of what you signed. NOT okay! I spent over $1000 on making my face look terrible. Especially when I had a baby five months ago and was trying to get mommy face make over. They don't care! Sam out of all of them was the most rude in person and over the phone, short, and just nasty. They lost my mother, sister of 20+ years of faithful client, and niece. See pictures of before and after!

This is a really awesome place to go to get your skincare needs met! I have been here multiple…read moretimes and love the dermaplaning. It helps with peach fuzz to make your skin silky smooth and very soft. It also helps to make makeup look flawless when you have a Beautiful canvas to apply it to. They really know skin and have a passion for helping create the most Beautiful version of yourself. I definitely recommend them as their pricing is very reasonable and they truly care. Sometimes, you can just tell when a Business really wants to make a difference and I believe they do! The atmosphere is very serene and makes you feel you are in good hands! Ladies, trust me when I say it, You are! Try them, you won't be disappointed. I know I always walked away new and feeling Beautiful in my own skin! There are other services I need to try with them and I will definitely be going back!

The staff at this location seem like they hate their job. They don't greet you, they don't even…read moretalk to you while checking out, and they are not helpful at all. I hope they can either train the staff to be better or hire better help! terrible!

The staff could not be more unfriendly. One woman in particular I could here swearing in the back…read moreto her coworkers about how long my order was taking. Though inconvenient, I will find another pharmacy