Was SO excited that this opened in West Chester! Would have preferred it to be at Liberty Town Center, but happy to not have to drive all the way to Kenwood to go to Sephora...or so I thought. Maybe it would've been better as a full fledge Sephora location...
After shopping here at least half a dozen times, over 80% of the time they never have what I am looking for. They "just ran out" or something to that effect. Unfortunately, I usually run in here because I need something immediately. So, this location is not very useful to me.
But, if you are wanting someone to be attentive to your needs, shopping at this location versus Kenwood is preferable. Almost always the workers try to help you, though most aren't super knowledgeable if you are looking for something specific. Bonus: there are special discounts offered every once in a while at this location because of being in Kohl's.
If you are someone that doesn't like the lighting and how cramped the Kenwood Sephora feels, and you really need someone to take the time to help you... this location is for you. If you are like me...just suffer and go to the Kenwood location, if you have the time. read more