Lovely staff. Very friendly and helpful. Super knowledgeable about the items they sell. Wide…read morevariety of healthy well cared for plants. Reasonable prices. Will continue going. Recommend.

Terrible experience here. My husband just wanted to look at plants, I chased our 6 and 3 year old…read morearound the store and stopped them from touching things and giggling and running and was doing my best to get them to behave, but was getting constant dirty looks from one of the cashiers, a grey haired elderly woman who was sweeping up. As we were leaving I said "we didn't really appreciate all the dirty looks we were getting, bye." And this cashier followed us out to berate us and tell us "if you had better control over your children[she wouldn't be giving us dirty looks]" I said " ma'am both my kids have ADHD I was trying my best what do you want me to do? Never take them in public?" And she continued to berate us as we were walking to the parking lot, she literally didn't need to do any of that, she could have just taken the feedback and not said anything as we were already out the door as I was saying it, but no, she felt the need to give her judgment at what terrible parents we apparently are. If she has adult children I'd definitely understand why they no longer speak to her, but I'm sure it's more likely with how bitter and unhappy she is that she doesn't have a family at all. DO NOT COME HERE WITH KIDS! These people clearly only want adult customers as all kids can't be perfectly behaved all the time and that's what the staff members who work here expect. I'd give zero stars if I could and return what we did purchase from them because clearly the owners have no problem employing bitter and rude employees who are fine at looking at their customers like they're worse than the dirt stuck to the bottom of their shoes. Please don't give them your business, especially if you have kids.

We need more of these stores on the east coast. Great selection for industrial equipment…read more Knowledgeable staff

This place is not at the top of my favorite holiday shopping spots. I ordered an ice shack heater…read moreon black friday. I didn't pick it up with in 3 days and they sold mine out from under me. No warning, just the initial purchase email stated that it had to be picked up, no additional emails that you have so many days left. Fortunately they had several in stock and honored my price. But I gave you a credit card and expected to have what I paid fortunately. they hadn't actually charged the card, I guess that's where they can get away with giving someone else's stuff away.

I purchased an item from the Merle Hay Urbandale location that went on sale for $300 less a few…read moreweeks later. Manager refused to refund the difference as most decent retailers would do. Was my first and last purchase from the store.

Bought a tool box and need parts. None available. So you buy a box and if you need a part you are…read morescrewed! Period.

I did stop in for a few things. No, they weren't duct tape, rope and zip ties. ;) If you've spent…read moretoo much time there, then you start to feel like a home improvement pro. I sometimes feel lost in this big place. I only needed like 4 items and I felt like I crossed the store three times and was only asked once if I needed help. I did find all that I was looking for, and usually I have no problem finding what I need but just happened was struggling a little that day so it would have been nice to been asked. They always seem to have most of what we need. One item for sure that we wanted they didn't have much of an option.

Do not set a schedule based on what Home Depot gives you for special order items. I ordered a…read morefree-standing tub on Sep 4 with an estimated delivery date of Sep 11. As of today, Sep 17, I still do not have the tub. According to Home Depot's own website, it has been in town since the 10th. I've been to the store 3 times trying to figure out what is going on. According to the lady at the service desk this morning, the trucking company had been holding it in their warehouse for no known reason. They finally tried to deliver it this morning to the store and the person at the dock refused delivery because he did not have keys to unlock the dock! And to make it worse, the lady told me they have a lot of problems with this trucking company but they continue to use them. I cannot understand that level of incompetence. September 17, 2026 General Delay Des Moines, IA 10:05 am Attempted Delivery Des Moines, IA 09:10 am Out For Delivery Des Moines, IA 08:14 am September 16, 2026 General Delay Des Moines, IA 10:01 am In Transit Des Moines, IA 06:49 am September 14, 2026 General Delay Des Moines, IA 10:07 am September 10, 2026 General Delay Des Moines, IA 10:02 am September 09, 2026 In Transit Sparks, NV 09:37 pm In Transit Sparks, NV 08:51 am General Delay Des Moines, IA 05:03 am September 08, 2026 In Transit West Sacramento, CA 06:46 pm

It is an interesting place. Lots of one off items. Prices are great if you are looking for…read morereasonable priced items. Staff is super helpful and ridiculously friendly... love the idea of the place!

Everyone was crazy nice and helped us find exactly what we needed, I wish more people knew about…read morethis place!

We are delighted with the work Matt and Miller Nursery did transforming our yard. They exceeded…read moreour expectations

Great Merchandise along with a knowledgeable team. That is my number…read moreOne place to go, and everything I purchase there has always done well. And the rare occasion that it doesn't, I am always satisfied with their replacement policy.

The staff here Never watch the lines to call for assistance when the lines are long. Come on…read moreTarget, it's Friday night, you need more than one person on the line checking people out.

Target Merle Hay is a-ok. Smaller version of the "super"…read moreTarget that is only 5 min away. The layout of this location is different from the rest. It's also located and attached to the mall. Grocery can be found here. This location had some items in stock that others would be fully stocked. Nice collection of everything that a larger store would have: Opalhouse, Hearth and Hand, seasonal clothing brands, vegan items, electronics, bikes. I can tell they stock less of the items due to space. Service is ok. I tend to see same cashiers and customer service managers. I hardly come here but I have found that if other locations are out of something, I can find it here via Target app. Drive up pick up is offered here. Parking lot can be crazy. Layout is similar to others in DSM but just smaller.

Very nice place to fine the right gift you or some one specialread more

From the owner: One of a Find Creations provides Fountains, Benches, Accent Stones, Remembrance Stones and…read moreBirdbaths to the Des Moines, IA area.

Yesterday I stopped in to the Merle Hay Mall store, I was greeted promptly and sweetly by several…read moredifferent associates as I passed through the store on my mission! I heard a gal say there were only 6 left of champagne toast, to which I promptly asked for all of them as they are my favorite. We chatted and joked a little as I sniffed at other fragrances on the sale. When I went to the register, the gal who offered to help me was new and my issue was a bit more complex so she handed me off to the gal who I'd been speaking with, Tasha. Tasha explained the complexity of the price adjustments because the online items show you can return or adjust in store, and offered to call customer service to get it fixed. Even though we both knew that could take forever since the online stuff had gone down the day before and this big sale had them super busy. She was patient and kind, and conveyed what the phone gal was saying. I got frustrated, not with Tasha, but they were refusing to do my price adjustment even though I was within the policy. I was getting frustrated. And the store systems weren't pulling up the skews. The gal on the phone wanted to mail me a gift card later but that didn't help with the candles I was going to purchase now. Tasha was amazing, she knew I wasn't frustrated with her personally but she empathized with my frustrations and was super patient. It took her away from all the restocking she was doing too! She got off the phone and figured out a way to re-ring them up so it would fix the issue of the price correction without having to give me cash back so I could use my adjustment that day! She took excellent care of me with patience, kindness and empathy. When I had met her I didn't realize she was the store manager because she was in the grit of it getting those shelves restocked quickly, while still talking to all the customers, but she definitely characterizes what you'd want in a strong management leader, kindness, patience, empathy and creativity to get to a practical RESOLUTION! After my experiences with Tasha and her kind staff I will gladly support that store rather than online any day!

Staff was EXTREMELY knowledgeable of seemingly every scent. They knew the exact notes each scent…read morehad, and could even recall the name of a discontinued fragrance that I had described just based off the scent profile. They knew which stores offered products and services they did not have, and they were obviously very familiar with online-exclusive products. Very impressed with their expertise and service!

Handmade, handcrafted, amazing items…read more I was introduced too this lovely store through a yelp party. This is a new location for this store. The owner has expanded and this location holds all types of wonderful items from artists from across the country. The selection is not overwhelming but gives you plenty to look through. I will probably be back for Lego earrings or hope someone I know sees this and knows that I like them. Wink wink. I really love the IOWA love this owner has as do the many artists displayed there. I really fell for the prints that were being displayed and some of the IOWA jewelry up to purchase. Lots of unique gifts for someone who has everything. Right in the new building by RayGuns new location, this store is a beautiful addition to our Des Moines east side.

This place has a nice charm! Accessories were nicely arranged. I like the way they had arranged…read moredifferent kinds of stuff on the tables on the walls and so on. The owners were super friendly. I talked with them about their passion & how did they came up with such different business idea. Everything in the store was unique & would depict hardwrork. The selection of goods would make you happy. Overall nice cozy place. you fill find something for yourself or your loved one of any age.