I love going in this store! I stop in, at least once a week, just to see the sales and check out…read morenew items. When I go in for specific items, I'm always assisted and I feel like the staff is knowledgeable, reassuring, and honest. They have helped me with shipping orders and the rare returns. If you are like me and aren't really up to date on newer brands, go in and ask questions! I've never had an employee be anything but courteous and informative!

Alex is absolutely amazing! He did the most amazing makeup application and his center skills are…read more10/10. such a kind person who is super passionate about Ulta and their products.

Dry brittle hair needing oil treatment products drew me into Sally's on Merle Hail. I knew it was…read moregoing to be one of those days when I saw the cashier trying to catch up on last minute paperwork. There was no hello, "welcome to Sally's." Actually she was so preoccupied with her paperwork her short snappy responses bordered on rudeness. The only reason I drove twenty miles to this Sally's is because they normally carry a decent supply of cultural hair products. Yet, today the shelves were somewhat skimpy. It appeared someone tried to arrange the products in an appealing style, but missed the mark. I did find what I needed and even got a satin pillow case to keep the "do in place." If management works on their customer service I might return, but for now I'll take my chances at Mid-Kay on University,

Can honestly say, my second childhood was pretty much fulfilled here when I had the pleasure of…read moreseeing hair be transformed beyond the milenia WWow!! The price was perfect, and the clerks were very informative!! I loved that she was a consumer of the very products I was there to purchase! Made the decisions easier!! I do believe I will go back sometime, to pursue more fun with hair colors because hey, fun is in!! Love the clerks hair, she loves to have fun too!!

Randi did a fantastic job on my brows!( was a customer at the threading place but this is much more…read moreprecise and less painful)

From the owner: Feeling good is always a good look. At Benefit at Ulta Des Moines, we've got all the goods for…read morenewbies, pros & everyone in between. Need a service? We do that too. As the #1 Brow Brand Worldwide, we've got you covered--from brow shaping and lamination to pore pampering and more.

Actually being on time for work !! I got Lyft to this hair store and arrived 15 mins after suppose…read moreto open........ no one but a random guy standing outside by door ! Saying they on way !!! Waited little longer no one showed up!! Already drove and hour to get there !! Please owners keep up with your staff and opening you missed like 7 customers that day. Imagine if this happens everyday !!!!!???

Ok, best beauty supply in Central Iowa! They had jewelry, hair, clothes, styling products - YOU…read moreNAME IT! And they're Black owned! If you see me styling in cute earrings, I got them here. A REAL urban beauty supply store that doesn't just sell wigs, weaves, and extensions. Can they expand to Ames and Iowa City already???

Great shop in the Merle Hay neighborhood. Meets the needs of African American hair needs!…read more Friendly and welcoming. Good variety and lots of supplies!

From the owner: This is a new beauty supply store in the Merle Hay Neighborhood. We offer hair extensions, beauty…read moresupplies and jewelry. We will soon have a men's line! We offer highly quality and discounted prices. Come and see what we have to offer. This is a black owned, woman owned business. I appreciate your support!

Lovely little shop carrying some of those hard to find skincare and bath products including Kiehls…read more Organic cleansers, bath accessories, and gift items also adorn this pleasant store. Wonderful smells adorn the storefront in an inviting loving manner. There is also a section for children's books and accessories.

Eden... Its the garden you've been looking for! Whatever your needs, they have everything.read more

Very helpful and was actually open!!! Properly run hair store !!! Nicely organized!!!! Can find…read moreeverything you need ....... Keep up the great work and service .....

please don't waste your money and compromise your health. It's better to take a chance with Amazon…read more This store sells bad and fake products. Save your money and take the health of your hair seriously. Also very rude customer service

It seems like the poor customer service I've experienced has continued. Only shop online; don't go…read moreto this store! I thought I could avoid shipping costs as well as going in to the store by doing curbside service. Unfortunately, even avoiding going into the store, you won't be free from those same issues. I contacted corporate about this issue. Long rant ahead! I received a text stating that my curbside pickup order was ready. I pulled up in a parking spot, clicked the "I'm in a parking spot" and waited. I did this same thing last week... they brought me my order after 10-15 minutes. I waited 10 minutes. At one point, I literally saw through the window a staff member holding my order - at least three associates standing in a circle - and looking at my car. They then set it down. I waited a few more minutes, wondering if they were busy or what the problem. I googled the store's phone number. When the sales associate answered the phone, I got a lecture about how I have to pull up in front of the store and parking in a spot is unsafe. They told me the text worked and they knew I was there. Ok, well, then why didn't you call me and let me know I needed to pull up to the door? They saw my car! They literally had my order in hand. I'm not upset at the policy, I'm upset that at least 3 of their staff found my order, saw me parked, and decided "whatever, just let her wait, she'll eventually call and figure it out." This disregard for customers has just been constant at this location for years. Just don't give your money to this location; order online or go to one of the other two locations in Des Moines.

Do not get your eyebrows waxed from this location very unexperienced in this department and almost…read morecompletely waxed off my eyebrows. Manager was told a received a simple "I'm sorry" I'm so embarrassed! Thanks a lot Ulta never have I had this happen to me. Beware