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    SEPHORA at Kohl's

    2.0 (1 review)

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    Lodi Family Dentistry - Dr. Balseca

    Lodi Family Dentistry

    4.2(15 reviews)
    1.0 mi

    Had a very good experience here I recently just switched over from a previous dentist in elk Grove…read morein which I had a very bad experience switching over to Lodi family dentistry was so easy. The staff is so nice especially the lady that attends to the front so friendly and helpful and guided me through the process. I had to go back and get two crowns. The whole process was so fast and simple. I definitely do recommend this office if you are looking to switch.

    I feel Lodi Family Dentistry was a very disappointing experience for me…read more On Thursday, April 11, 2024, I went to Lodi family dentistry, hoping to get some relief from an excruciating pain coming from my lower jaw. I was taking a shot with them because I'm new in the area and just took the first dental office who could take me. I was happy with the initial customer service as they accommodated me by seeing me a day earlier than my scheduled appointment. The initial exam with Xrays and assessment went well. However, when the dentist couldn't find where my pain was coming from, I was given a referral and antibiotics and told they would call for me. Once I got up from the chair, I was given the number to call myself and the door. No one helped me with the follow-up. I was in so much pain, and no one bothered to help me with the next steps. I left work with extreme pain, hoping to get help. Instead, I got a routine exam that used up my insurance visit for nothing. Feeling dejected and still in pain, I walked into the clinic next door and asked if they could see me and they said they could offer only similar services as Lodi Dental and recommended I seek the specialist they provided. The receptionist there called around and tried to see when was the soonest I could be seen at a few local specialists in the area and apologized that Lodi Dentistry did not help me further. I feel Lodi Dentistry left a patient unattended. Why was this? I'm not sure, but as a Black man, new to the area, in extreme pain, and a person who holds a doctorate in education, I feel my judgment in situations are pretty accurate. I'm a director of diversity, equity, and inclusion and sit on the legislative board for the state. I called back before I walked next door, but they apparently went to lunch right after I walked out of the door. Was there lunch more important than my pain? Whatever the reason, I feel this was a missed moment. I was looking at getting braces through them, but seeing how they couldn't care for me when I needed them most felt very uncomfortable, allowing them to have long-term care for me. No one called to check on me, and this was truly disappointing. I ended up going to Kaiser and received some pain medication to help me until the specialist could see me. There are literally over a dozen offices on the same block as Lodi Dentistry, and I will definitely never return there and recommend that any person of color find someone else to do business with. Look at their website. There are no people of color there. When someone shows you who they are, believe them.

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    SEPHORA at Kohl's - cosmetics - Updated May 2026

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