1. SEPHORA at Kohl's

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Lodi, CA

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SEPHORA at Kohl's

2.0 (1 review)

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Ulta Beauty

Ulta Beauty

2.6(132 reviews)
1.5 mi
•$$

I have trouble now using my hands to fix my hair these days. I was in town for a wedding & wanted…read morea nice hairdo for the event. Ulta was suggested to me, but it was the morning of the day before the wedding & I wasn't feeling too optimistic they'd have an opening. They did! Whoo-hoo and it was a wonderful experience beginning to end. I will definitely be using this service again when needed!!

I arrived for my haircut appointment, which had originally been scheduled with a different stylist…read more Beforehand, when she called to confirm, her tone was noticeably passive‑aggressive, emphasizing that she had more availability if I was even going to show. When I arrived, she informed me that she only performs dry cuts and that most of her clients simply get a cut and leave. I told her that was fine, as long as she could ensure the cut was accurate. She clarified that she does not wash and style hair afterward, but that a wash and blow‑dry is included if requested. She did not section my hair at all. She cut it straight across while dry, which is not standard practice--an experienced stylist will still section properly even when dry cutting. The entire cut took about fifteen minutes, and I could immediately see that the right side was longer than the left. When I pointed this out, she insisted it was even, claiming she had "measured" it and that the difference was due to my part and the way my bangs were cut. She repeatedly tried to convince me--at times aggressively--that the cut was even, and suggested having another stylist confirm it. I agreed. She was unable to find another stylist, so she brought over a male manager who is not a stylist. He said it looked even, clearly repeating what she had told him beforehand. She then brought over another male employee, stating he was a stylist, who also said it looked even without touching my hair. He suggested she could cut more, but I declined, as I did not want her to continue cutting my hair. A different manager eventually checked me out. I paid $52 for a haircut that was uneven and poorly executed--something anyone off the street could have done. Her behavior was dismissive, overly forceful, and bordered on bullying. It is no surprise that multiple clients had canceled or no‑showed with her. Despite telling her I only wanted a trim, she also tried to persuade me into a different cut. Based on this experience, I will not return to Ulta in Lodi. As I was walking out the manager Mercedes could even see that my hair was uneven. Stylist pure laziness and in a hurry, after all it is Friday night.

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SEPHORA at Kohl's - cosmetics - Updated October 2026

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