1. Sentinel Alarm

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Trail Creek, IN

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Sentinel Alarm

5.0 (1 review)
Closed • 8:30 am - 4:30 pm

Services - Sentinel Alarm

Security system installation

Security system repair

Security monitoring services

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15 years ago

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Surf Air Wireless - 3 weeks of dirt pile

Surf Air Wireless

(42 reviews)

It's Oct 2019 and I subscribe to the top tier plan paying $99/month for an uncapped 25 megabit down…read morespeed max ....yep people that's life living in an area not serviced by DSL and cable. Service has been consistant for the most part with Surfair can't complain about tech support or uptime , but what I do have beef with is the lack of transparancy as to what they're doing to make the service better and bring rural internet more in line with that of it's physical counterparts. 25 mb max at the top tier plan the customer should be put at priority 1 amongst the others and if addtl bandwidth is warrented in an area the company should make efforts to consistantly reach this theoretical max if not increase it. With 5G proposed for the future with theoretically multiple gigabit download/upload and latency as low as 2 m/s. Surfair needs to evolve to stay competitive long term...... BOTTOMLINE: COMMUNICATE TO YOUR CUSTOMERS ON TWITTER/FB/WHATEVER, WHAT YOU'RE DOING TO MAKE YOUR SERVICE BETTER!

This company is ridiculous. They come to our door to solicit business, we politely say we aren't…read moreinterested, and they don't leave. Finally had to get rude to get them off our property. A week later, they come to our door for an installation appointment that we never agreed to. I told the installer that we never agreed and he tried to walk by me to start the installation. I stopped him and told him to get off my property and all he did was smile at me. I asked if he understood me and he mumbled something and finally left. Do I need to call the police? Surf -- stay away!

Advanced Security

Advanced Security

(3 reviews)

Worst customer service and worst company. Very rude and hung up the phone. Even when you try to…read morereach central station no one picks up the phone. How are they monitoring any accounts. I've left several messages and no one calls back.

I have used a number of home security companies over the years and Advanced Security, LLC is by far…read morethe worst experience. I switched from a local company that was struggling to provide service after almost 6 years to Advanced Security. The intent was to self- monitor for a month or two and then switch to a monitoring service. In addition, I took it as an opportunity to replacing a panel that stopped working. Since I made the switch to Advanced Security, I decided to replace it through them, and that is where the problems began. They sent me a completely defective panel both in esthetics and function. I was eager to replace the panel and quickly realized that the electrical panel was not flush with the case, and emitted white light in the bottom corner. Even with the defect in the electrical circuit board panel, I was willing to keep it if it worked. I was able to connect to the Wi-Fi, however, the software updates would not download; rendering it inoperable. Keep in mind, any smart home owner is highly motivated to replace any security product that stops working. When I brought this to the attention of the company manager, he quickly became unhinged, and very insulting. He basically called me a liar, which left me dumbfounded. I have never been treated with such distain for attempting to return a clearly defective product. They tried to make me take a loss on the purchase and I fought them, which resulted in their cancel culture. This company represents the worst qualities in America- cancel culture. They have very toxic managers and they were quick to turn on me, making me feel unwelcome and didn't deal with any technical support issues or otherwise after being cancelled. They used the fact that I was a customer to attempt to intimidate me into taking a loss on the purchase. Bottom line, I could not recommend this company in good conscience.

Sentinel Alarm - securitysystems - Updated October 2026

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