My Sentara Cardiologist alternates between this office in Chesapeake & the Fort Norfolk Plaza office, across Brambleton from the Sentara Norfolk General complex.
The Fort Norfolk office had always been my choice because it's a closer & familiar route, has convenient parking and is near the Sentara Heart Hospital.
I'll have to admit that I wasn't very happy when, needing to see him quickly, my only option was the Chesapeake office. I'm not familiar with the area. So venturing into unknown traffic timing, to see a doctor who is keen on starting the appointment on time or preferably early, made me apprehensive.
Following WAZE's wonderful route guidance I headed south on I-64, east on Greenbrier Parkway then south on Volvo Parkway. The Sentara building sits on the east side of Volvo Parkway, rather far back from the road. Parking, including Handicapped, is plentiful.
Here I was, not just on time, but early! So I've been back to this office several times. I still have issues with my lack of familiarity with the route, since I can choose lanes, turns and routes in Virginia Beach & Norfolk on autopilot. But the staff, RNs & NPs make up for that.
The staff is very pleasant. Although Cardiology is quite busy during these times, they will always book appointments as a place holder with notes to try to get me in sooner. The doctor's preferred follow up date usually isn't available. But sometimes they can work magic.
The Chesapeake office RNs who follow up on messages left on Voice Mail go far beyond any that I've had experiences with before. One even tracked down someone from another office who had called, but not left a message. I had no idea who had called since their caller ID is generic Sentara. The Chesapeake RN also managed to get me in at 8:30 the next morning with the Cardiologist. It was magic!! Thank you Jennifer.
The Cardiologist & NP's MyChart responses to Blood Work are always prompt. That's so important when you've already seen the results. Thank you Dr. Robertson & Michelle.
When I leave the office, considering there is no longer a time constraint, I always go home on the surface streets. WAZE has to direct me from Volvo Parkway to Kempsville Road. But once there, I'm on familiar terrain.
I'll be coming back to this office more often. They provide service with a smile. read more