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    Sensible Solar

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Solar system installation

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    11 years ago

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    Cape Fear Energy Systems

    Cape Fear Energy Systems

    4.7
    (13 reviews)

    By far the smoothest and most professional of any of the work we had done this summer, from sales…read morestaff all the way to the installation crew. The entire process was very straight forward no hidden surprises and were extremely efficient getting the job done once things got going. Even though I had done A LOT of research on both the technology and several companies they took time to thoroughly explain the whole process from installation to working with utilities company, which can be a real chore depending on who your power company is, they handled everything. We got a 6.4k system that has been putting out around 750 kw a month since installation in June, thanks to several cloudy days, but this is right on target for the production point I was looking for. A couple things to keep in mind is the North Carolina killed the state solar incentive so there is no longer a state tax credit for instalation costs, but the 30% federal tax credit is still there for a limited time, it helps take the bit out of the upfront cost and there are several options to help reduce the out of pocket costs. Also Cape fear solar offers several options for rebates, one of which is for providing testimonials on thier site, others include posting lawn signs and have a ribbon cutting ceremony. I have not done the testimonial on their site yet so as of writing this have not received any money for posting a review for them, but something to keep in mind when reading customer testimonials. As I mentioned in the beginning compared to other contractors that I have dealt with so far in the area Cape Fear Solar has been the best to deal with. If solar is something you are thinking about it is at least worth it to have a free on site evaluation done, they were very quick to point out ways to save money doing the install without making any shady cuts, just a few extra panels and batteries that for our situation didn't make sense in the long run. Do your own due diligence, but in the end if you are in the Carolinas definitely consider these guys, even though they are based in Wilmington gton their crews travel all over to handle a very large service area and they do it quickly and professionally.

    It pains me to write this review, but I think prospective buyers need to know…read more... I had a works solar system that consistently produced 6.3KW peak power, but needed to set up zero export to comply with my insurance. Cape fear sold me a dual battery (EnPhase 5p) with special EnPhase controllers over a year and a half ago and it still doesn't work. We get maybe 3 kw peak production and it's very uneven and unpredictable. One of the two batteries stopped working 6 weeks ago and nobody has even looked at it yet. The salesperson and install teams were very nice, but the support team has said the problem is with the manufacturer and has taken the '10 foot pole approach' they are going nothing to progress the resolution, things keep getting worse So buyer beware on all the talk about service and warranty, I'm not seeing it. My big mistake was paying (in good faith) before everything worked correctly

    IBC Roofing

    IBC Roofing

    5.0
    (4 reviews)

    Wow. I cannot say enough good things about IBC Roofing…read more It started with project manager Molly Fallon. A roof replacement is a big deal to me and something I have no experience with so I was a little nervous pulling the trigger. Molly was very patient and I never felt any pressure. When I declined last year, we agreed she would follow up the following Spring and she did. No bugging us in the interim. When we felt comfortable moving forward, she explained everything clearly and kept in constant contact. She was true to her word every step of the way. Zero surprises. She even helped us pick the shingle color and it looks great! The whole company was great with communications from dropping the materials to the final completion. The crew was polite and efficient. No damage to landscape. Their clean-up after the job was extraordinary. Their service after completion for a special request of mine was performed quickly and cheerfully. They could have easily said it was not in the scope, but Troy came back and took care of it as part of the original job. I think their business model of working with insurance worked very well for me and I am happy with the results. It was a great value in my case. I would recommend this company to anyone with a storm damaged roof.

    I had previously tried to get my insurance to cover a roof replacement and the claim was denied…read more After a storm in the area Andy from IBC came to my door and said he believed he could see recent damage that would be covered. He was able to show the insurance adjuster said damage and a replacement roof was approved. Andy also helped me through the process of the claim, resubmitting photos during installation and billing for the remainder of funds. The roofing crew was very efficient and professional and had the roof removed and completely replaced in one day. They left the yard clean you wouldn't know they had even been there.

    Sensible Solar - solarinstallation - Updated August 2026

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