They were at the bridal show this weekend. They had a minimum of 5 people working this booth, all of whom would descend like starving vultures on any woman they perceived as a bride. read more

We started our rental process 3 months prior to our wedding. My fiancé went to have the first fitting and the information was put in the computer under the wrong name. When the tux's came in and they went for the final fitting the shoes had missing eyelets, one shirt was too small, and my fiance's shirt had a ring of dirt around the collar. The manager told him it would be in at 10:00 the day of the wedding!!!!! When he returned home and discussed the situation with me I called the store and told her it was unacceptable and she needed to do better than that. She drove to the nearest factory the next day. The shirts were new and the shoes were as well. The Best Man then had to return to the store because the suspenders were dirty. The tux's looked much different on the guys then they did on the mannequin. The were oversized and sloppy looking. We had no choice but to use them at this point. When i went to return the tux's i forgot the shoes at home. I wanted to leave the suits at the store while I went to retrieve the shoes. They refused the suits and said they would need to charge me $25 per tux if I left them there while I returned home to get the shoes. This implied that I wanted to keep there disgusting product. SO YOU DECIDE. Do you really want to get your tux's here??? read more

They advertise as having the cheapest tuxes in town, but that is without pretty much anything except the jacket, slacks, shoes and shirt. Fair enough, because pretty much you get what you pay for. So, we get a quote by one of the women working there that we can get all three tuxes for about $95 each. So we pick out the colors, try on the sizes, and come back out to the front. The store manager shows 'the new girl' what to charge us on everything, and it comes up to about $115. I cry foul, and then the store manager says that the $95 price tag is if the party is for 6 or more tuxes (rented). I say, "but you knew there was just three of us." She says, well, the new girl doesn't know the prices yet. She just made a mistake. So the other two guys are getting impatient, and I say that it wasn't right to change the price on us. "It's called the bait and switch, ma'am." So she lowered the price down to $105 after much bickering. So we took it and left. Later the next day I called to get her name, and was going to call the BBB of Springfield, when she told me she refunded us all $10 each. So no harm done. Just be aware of this little scheme before you rent from them. read more