Caution: HarborChase of Dr. Phillips Assisted Living…read more My parents lived here for 41 days (Aug 15-Sept 25, 2025). After I filed a complaint, the Florida Agency for Health Care Administration (AHCA) issued a 48-page Statement of Deficiencies citing failures including not following physician orders and medication-related deficiencies. These findings are public record. During those 41 days there were three Executive Directors (DJ, Tammy, and Heather). The Head of Maintenance (Luis) also left. When I moved my parents out, I confirmed a zero balance. Our sales agent had represented one free month. After move-out, Katherine Schachter (Regional Director of Operations) and Mark McBride (Chief Operating Officer) provided written assurances regarding credits and refunds. However, full billing statements were not provided until February 26, 2026 -- five months later -- After my parents had already moved out, we received two phone calls delivering the same recorded message from Heather (Executive Director) identifying by first and last name an Independent Living resident who had died by suicide. I reported this as a potential privacy concern. Based on our documented experience, I do not recommend HarborChase of Dr. Phillips Assisted Living. The response to my post is to contact HarborChase. No I gave you 5 months to correct your mistakes. Give my parents their money back!! You violated both the medical and financial part of the contract!

As a caretaker who visits a resident at HarborChase frequently, I can say with confidence that this…read morecommunity is truly exceptional. From the moment you arrive, it feels more like a five-star resort than a senior living facility. HarborChase offers an impressive array of amenities that cater to both comfort and enrichment. Whether it's the beautifully landscaped outdoor spaces, the fitness and wellness programs, or the vibrant calendar of social events, there's always something engaging happening. The dining experience is another standout feature. With multiple restaurant-style venues serving gourmet meals, HarborChase elevates senior living to a culinary experience. It's also worth highlighting that under the leadership of a new executive director, HarborChase is undergoing a noticeable transformation. Her attention to detail and hands-on approach are clearly driving meaningful improvements in resident care and overall operations. If you're basing your opinion on reviews from a year or two ago, it's important to know--things have changed for the better.

Theres snacks! Assisted showers and snacks. Under the influince of chronic pain i sleep most of the…read moreday but am always fed and medicated on time and go for a walk

From the owner: Assisted living servicing the greater Orlando arearead more

I want to give a big thank you to the administration for giving me a meeting to work on a solution…read moreto help my Mom. They listened and told me like it is. We worked together to make a plan to get mom to do her PT and join in the wonderful activities. It hasn't been easy and they Do Care about the patients. Thank you for listening and caring to help us all move forward. I really appreciate it. I also want to thank ALL the PT staff for trying to deal with my smart stubborn Mom n her crazy daughter, who refuses to give up. My Mom will walk again. Love you all

These people abused my father, but our insurance wouldn't move him because they said we couldn't…read moreprove it. The nurse Beclipps was verbally and physically abusive to my father with Alzheimer's. I've left this review 5 times, but they keep paying to have it taken down.

This company does a great job of caring for their clients. I live out of state and had the burden…read moreof having to set up Home care services for my grandmother who lives in Altamonte. They went above and beyond to make sure she was taken care of- and all of the girls that worked with her were professional and friendly. I would highly recommend Platinum Homecare to anyone.

From the owner: Platinum Homecare is Licensed Home Health Agency. We are family owned and operated and we have been…read morein business since 2012. We specialize in private duty home care, transportation services, homemaking/companion care services and we now also do facility staffing. All of our caregivers are either Certified Nursing Assistants or Home Health Aides. All have Level 2 background checks through national database. We get complimented daily on the professionalism and friendliness of our caregivers. Please call us today!

I am writing to sing the praises of my physical therapists and occupational therapists. They…read moredeserve a pay raise. Alex, Christian. & Ortisha were absolutely remarkable. They literally brought me back to life! They refused to give up on me and pushed me to keep working on my recovery. Because of them I'm back on my feet. I'll never forget them, ever. What an incredible Rehab program. Jennifer, Alva, Melissa, Nikki & Courtney all encouraged me and worked with me along the way. I appreciate them also. Thank you

Cock roaches in my husband's room. Totally messed up my husband's insurance so it cost me money and…read morejeopardized his care he came home as he no longer had an Advantage plan. Horrible admin staff. Dirty and unsanitary. No real Dr oversight. Would never ever recommend you choose this facility.

This is the best solution for all your senior living needs. Veronica is such a darling and has the…read morebiggest heart. She treated my family as her own and did not stop until we found the best place for my grandfather. She still visits him to this day! She is very professional and listens to all your needs. I would recommend this company to anyone looking for help with senior living options. I had no idea what to do when my grandfather slipped and fell alone in his home. I knew it was time to get him to a safer place with other people his age and friend staff. Veronica did an awesome job!

From the owner: North Star Senior Advisors is dedicated to providing a guided path to senior living. Our…read morecomplimentary senior placement / transitional services are dedicated to helping you find a home for your loved one. We don't run your personal information into a database and send to a list of providers, instead we take the time to meet with you and assess your current situation as well as learn about your care needs. Our service is FREE to families searching for a senior living for their loved one. If you own an assisted living facility or adult family care home and would like information about being a part of our network, please contact us for an appointment. We would love to refer clients to your community!