This review is on the admin side of the clinic. Calling to try to get someone to request a…read morepreauthorization from insurance is like asking for a kidney... (It's not my job) (We don't do that in this office) were the responses I received...even from the preauth department. I have been transferred, hung up on, asked to leave a message and transferred again to the same place I started, more than once. It has never been less than a 30 minute call of the transfers then finally someone says they will call me back and surprise!!!! no phone call so, I call again 2 days later and the same run around. My procedure is now 7 business days away and no preauthorization.

The compassionate care my parents received from Janet and her staff was second to none. Butterfly…read moreHomes is warm and inviting, the staff is friendly and treat their residents with dignity and kindness. We consider ourselves blessed to have found such a wonderful place for our parents last few years.

Friendly staff that genuinely care about their patients. Highly recommend their services.read more

Staff is always very courteous and helpful even though they often seem a little stressed. They have…read moreoften taken time to explain things to my non-medical mind.

Worst court appointed therapist. Refused to answer calls, emails or meet up with me about…read morecounciling for my son. He would always speak with one parent but not the other. He was appointed to my children because their father was abusive and this would provide mandatory reporting in the case of abuse. He never reported the abuse. Useless.

Larry is the best counselor. He doesn't judge and he listens and gives his advice. He has helped me…read morein my life for many years and I feel that if I wouldn't had made it to him that my life would have stayed a mess. He actually showed he cared and that's very important to me. I hope Larry will always know how he impacted my life in such a positive way and helped me know that counseling does help, when you have the right counselor for you.

My father, a 95-year-old veteran, decided to move to Billings from Great Falls in February of this…read moreyear. Our first choice of an assisted living facility was TenderNest because a good friend had lived there happily a few years ago. The mission statement for TenderNest states that , "TenderNest constantly strives to exceed the expectations of our residents and their loved ones." This was certainly our experience! Our dad lived in several different assisted living venues in Great Falls, so he (and we) were familiar with the care and routines and knew what to expect. The staff (especially Clyde!) made my dad feel so comfortable and at home! They truly did, "enhance his quality of life, create a fun, loving, and cozy environment and do whatever it takes!" to create a wonderful home for Dad. This statement of values from TenderNest is true and obviously informs the day-to-day care practices of the employees. Our sincere thanks to the folks at TenderNest for providing a beautiful living environment for Dad at the end of his life. Our family will be forever grateful.

I worked with Ethan Albrecht for a couple months to solve low back issues and sciatic nerve pain…read morestemming from previously herniated discs. It was a very good experience start to finish. Ethan understood my goals and the level of activity I wanted to get back to. I saw immediate improvement and upon discharge, 6-8 weeks after my initial visit, I was pain free and back to a high level of physical activity including running and weightlifting. Ethan's experience and credibility were obvious throughout and his instructions were clear and precise. I'm very grateful for the help.

I have had experience with selecting senior housing in California and Montana. Without a doubt…read moreMission Ridge is the best you can find. Their structure provides continuous care through independent living, assisted living, and nursing home facilities which makes caring for your loved one easier. As my mother's health deteriorated the Mission Ridge staff worked with me to ensure her needs were meet. She was able to move to a different location on campus. Her friends could still visit her and she was part of the same care family. The staff went above and beyond caring for her. They were like family to her and to me.

Great community! Remodel looks great! Austin has done a great job at addressing issues in a timely…read moremanner for our family.

This place sucks.........Terrible food ,boring activites, very weak house keeping, big mistake,…read more never again........................SH.............

I received excellent care while at The Rehabilitation Hospital of Billings. All staff were…read moresupportive of my care and were soft-spoken and approachable. One notices right away that there are not any odors in the building and the air quality is comfortable. The therapy gym has many devices for use. One of my favorite is the spatial memory game available on the state-of-art tech screen. During my sessions, I was provided ample time to rest before beginning a new exercise or session. My OT and PT therapists had an excellent knowledge-base of ideas. I recommend patients bring snacks. Consider bringing Mocha protein shakes for Gen X to Gen Alpha. Homemade baked goods, etc.

Great facility. The therapists do an amazing job of helping patients regain as much strength and…read moreindependence as possible to return home safely.