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    Senior Tech Training

    5.0 (1 review)
    Closed 9:00 am - 7:00 pm

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    Harbor Care Homes

    Harbor Care Homes

    4.7(14 reviews)
    9.6 mi
    Family-owned & operated
    Certified professionals

    As she grew older, Norma, our mother/mother-in-law requested that she move to a "retirement" home…read more She was widowed, eighty years old and had grown tired of life alone. She was no longer able to manage the single residence home she owned and she needed assistance with necessary survival chores. With our support, we visited numerous "high-end" options, ranging in cost from $10,000 to $12,000 a month. Norma cycled through several of these very expensive options so we have a very good "database" to make comparisons. In one "high end" residence she was left unattended in the shower. She fell and broke her back. In the next residence her jewelry was stolen including her wedding ring. The third residence was in constant flux, with staff turnover confusing and disrupting. Her fourth luxury residence offered great programs but the large facility was severely understaffed and the staff often complained to us that they could not do their work. That meant Norma was often left alone without the periodic checks (that she paid for) and no one able to escort her to any of the activities. All of this got worse as Norma transitioned into her nineties, she became increasingly frail. At the same time, despite marketing promises, the "rent" continued to increase, dangerously depleting resources. We sought alternatives. We had avoided board and care facilities because of the rumors that they provided insufficient and unprofessional care. We were referred to Harbor Care Homes as the best facility in Southern Orange County. We contacted the owners, Scott and Ryan to visit. They have six homes, all relatively close to each other. Scott and Ryan also live in the area of their homes. We visited two Harbor Care Homes where there was a vacancy. The homes were spotless. We couldn't find any dust. (One of our concerns in the "luxury" facilities was the very poor housekeeping). That was certainly not the case with the Harbor home. Scott and Ryan made a very impressive presentation that indicated they were very knowledgeable about aging and with needs and concerns of families. This was not a sales presentation but an impressive display of their professionalism. As we toured the two facilities, it was apparent that Scott and Ryan knew all the residents and had a comfortable relationship with staff. This disconfirmed the rumors we had heard about board and care homes. We mentioned the homes were spotless, they also were very well landscaped and fit seamlessly into the neighborhood. We moved Norma into Harbor Care. She never seemed happier. The staff was physically available 24 hours/day. They were kind and loving. We visited often and always were impressed by the open and welcoming attitude of the caregivers. Norma had social contact during most waking hours which was very important and in stark contrast to the isolation in the luxury facilities. Not only that, Scott and Ryan were always available for assistance and even sent us pictures of Norma with both of them beside her. These are very nice, responsible young men. We are grateful for the care they provided Norma in the last days of her life.

    After 31 days of being at Harbor Care Homes, we felt our mother's safety was at risk as well as…read morebeing neglected, even while being on hospice. With several falls, injuries and a hospitalization, in addition to refusing to call 911, we immediately moved to a more supportive and caring home. Harbor uses word manipulation in their advertising to attract business, however do not offer what they state. It just did not feel like a "care" home. Unfortunately I would not recommend this facility for your loved ones needing sincere care and support. Thank you for the response. The fact that you used the verbiage "constant", in your reply, describes exactly the sentiment of Harbor, that we/she was a bother. It was never about the money, as we offered to pay more for better care and it was declined. All we wanted was a safe and caring place for my Mom and unfortunately the standard at Harbor was not that. The pictures I posted tell only 60% of what she endured, and "context " enough to express our experience; not to mention twice her laying on the floor for hours because staff was not able to lift her (or call for help) until my brother or I arrived. This is not personal, I understand you have a business to run, however the care level at Harbor left us with a lot to be desired. I do appreciate you working with us to accommodate your protocols and wish you and your families all the best.

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    Senior Tech Training - seniorcenters - Updated May 2026

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