This place is horrible and doesn't care about their clients or staff. The person who just took it…read moreover is the reason I left as a client. I would never recommend them to anyone who needs home healthcare. I have called and texted and couldn't get a call back or return text. They don't answer their office phone. Every phone I called didn't have a working voicemail or available space on voicemail. If you need home healthcare, call someone else. They probably won't answer anyway.

Great place for caregiving always friendly and professional always happy staff and professional…read morecare to clients from caregivers

After asking around for suggestions from friends. We knew that The Congregational Home was the one…read morefor us to use. They are very accommodating the with the transition from day 1. Everyone from the front office to the servers in the dining room Treat you like family.

Following a shoulder replacement surgery, I researched several facilities for skilled Nursing Care…read more Congregational Home came up with the highest ratings by far for care and comfort. Turned out to be true. I was there for two 10 day stays. The PT, OT, general care, food, and room comfort was as good as it could be. Response time from the help button was seconds and minutes, not the horror stories I hear about other nursing homes. I would not even consider another location for future needs for myself, family, or friends.

I had a consultation with Erick and Nicole. Very nice people. Honest, friendly, and knowledgeable…read more Unfortunately, Best Estate service was unable to help me out this time, I hope our paths cross in the future.

Since when does an Estate Sale only have 1 person running it, only a card was accepted because they…read morewere the only one there. No Cash, No Bags , Nothing to Wrap Breakables If I could give 0 Stars I would.

Our family's experience with Brookdale Brookfield Woelfel Road over the course of nearly four…read moremonths (summer-fall 2025) was mixed. While there were some positive aspects, significant concerns about staffing, communication, and quality of care ultimately led us to move our mother-in-law to another facility. On the positive side, the food was very good. Residents were offered choices and could eat in a restaurant-style setting, which she genuinely enjoyed. Additionally, some staff members were exceptionally kind and went above and beyond in their care. However, there were consistent issues that impacted her well-being. Planned activities were frequently canceled due to staffing shortages. Because she is not mobile and requires assistance to attend activities, she often depended on staff to inform and help her participate. Without regular family advocacy, she was not consistently included. About a month into her stay, she was moved from a shared dining table with other residents to sitting alone--this occurred on her birthday. Given that she was adjusting to a major life transition and grieving the recent loss of her husband, this change was especially difficult. During her stay she was not consistently being taken to meals and lost a lot of weight in a short amount of time. We also observed concerns with staff presence and responsiveness. At times, staff appeared disengaged, sitting on phones or eating in common areas, making it unclear whether they were on break. Staffing levels seemed particularly limited during evenings and weekends. More concerning were issues related to personal care. During her stay, she lost 10 pounds and experienced multiple UTIs. There were several occasions when my husband arrived in the morning to find her still in the previous day's clothes, in wet incontinence garments, and with soiled bedding. While staff sometimes stated she had "refused" care, we were not confident that consistent or sufficient efforts were made. The call button system was also problematic. It required residents to hold the button down for an extended period before activation, and response times were often delayed. Some staff members were unfamiliar with how to properly reset the system so my husband had to show them how to use it. Although we requested the simple old style call button, we were told none were available, despite observing newer residents being given the old style buttons. We also encountered issues with missing personal belongings. A gold chain was replaced with a non-gold one, and a new TV remote went missing. Additionally, our mother-in-law reported that a staff member asked her to write them a personal check, which we immediately reported. Another resident nearby also reported missing cash. As her condition declined due to UTIs, she required the use of a Sara Stedy transfer device. We had to purchase this equipment ourselves and train staff on how to use it, as they had not received prior training. Eventually, we were advised to move her to memory care for more support, but instead we chose to relocate her to another facility. Since moving, her condition has improved significantly. She has regained strength, is walking short distances, maintaining her weight, bathing regularly, and is consistently dressed and cared for. While there were some compassionate individuals on staff at Brookdale, our overall experience did not meet expectations for the level of care being provided, especially since we were paying for the highest level of care. In speaking with long-term residents, we also heard concerns that the quality of care has declined over time.

I have a loved one that has Parkinson's and Dementia so I has faced last September 2020 with…read morefinding a facility to meet his care needs. I chose Brookdale Senior Living/Capital Drive - Brookfield for his long term assisted living care. I was impressed with the intimacy of the facility because they only has 24 residents and they specialize in Dementia Care. Their staff is caring, attentive and they get to know each persons individual needs. They know my voice when I call and they are respectful to both his needs and mine as his caregiver - Are they perfect NO - Do they make every effort to take care of any situation and communicate - YES - If I had to do it all over again I would still pick Brookdale - Their Staff is the BEST

The worst experience ever! I wouldn't recommend them to any one. The girls have very little if any…read moreexperience, they don't show up when scheduled, leave without finishing their work, which they sit and watch t.v. When you call to complain it only gets worse. We had to take turns being there with my parents because we couldn't trust what they would do. My parents were just so upset my 92 year old dad told them to leave!

From the owner: Your local Home Instead Senior Care office is your connection to compassionate, reliable…read moreone-on-one, assistance. To help our seniors continue to remain independent, our screened, trained, bonded and insured Aides provide everything you'd do for your loved one and more, so you'll have confidence that your loved one is safe, whether you live several states away or just miles down the road. Here at Home Instead, our mission is to help seniors remain safely in the comfort of home and to provide support to the family and friends who love them. Our services are available around the clock, every day of the year and include everything from companionship, meal preparation, light housekeeping, medication reminders, shopping and errands to live-in care and Alzheimer's care. With our extensive experience in elder care, we can help you find the right solution to assist your loved one in maintaining the best possible quality of life.

The most knowledgeable in their field. knowledge is power…read more When facing serious charges you want a company that will do the leg work necessary to give you the best chance for success. They are the leading minds in their field.

Mr. Grieve is a Prince amongst men. Keep serving "The Beautiful Struggle ". Salute. Preserving the…read morelanguages of laws

Pam Foti at Vesta Senior Network was a Godsend! Our 93-year-old Dad had been in short-term rehab…read moreon-and-off for months, and suddenly, we were told his insurance would not cover him anymore. He was not strong enough to move back home, and we were given only a few days to find an assisted living facility that met his and our family's needs. Thank goodness for Vesta Senior Network! Even during the pandemic, Pam found him just the right place. She met our family on Zoom, educated us about the process of moving a parent to assisted living, offered several assisted living options, made appointments for us to visit them virtually, and worked with the facility we chose to ensure a smooth transition for our dear dad. Pam was knowledgable, patient, and effective. I highly recommend Vesta Senior Network.

From the owner: Guiding you through the Maze of Senior Living Options…read more Vesta Senior Network is a local team specializing in senior living options in Wisconsin. Vesta is owned and operated by Pam Foti and Jenny Wagner, who have interviewed, toured, and selected a variety of residences, as well as businesses and other services that can help their clients navigate the complexities of senior living, as well as the many obstacles they may encounter throughout this transition.

The only positive thing about Care-age is the staff. 95% are very caring and treat patients with…read morerespect. For the most part, it takes far too long for them to respond to the call light. You can tell which ones care about taking good care of you and the few who are there for the paycheck and act like you're bothering them. The food is not good. The food isn't even warm when it's brought to the room. I've been given the wrong meds twice. I was on the rehab side of Care-age. The room is good size and the bathroom has a shower. The cold faucet handle has been missing since day 1. After I had my 1st shower I complained to the maintenance supervisor about the non-slip strips on the shower floor weren't sticking and it was very unsafe. 2 weeks later it's still not fixed. They do have a variety of activities for the patients. One star for the activities and the second star is for the awesome staff. The rehab staff and program is top notch. Many thanks to them. A special thank you to Brianna and the nursing staff. Sharon N.

Place seemed okay to me when visiting. A little short staffed, but they're all in that situation…read morenow. Pretty good social schedule, place was clean, staff seemed competent.