Great knowledge and huge discounts on luxury cruises. Serves The Villages.Extremely knowledgeable…read moreand helpful. Highly recommended but must make an appointment.

I have had homeowners through AAA for 15 years. My premium has been steadily increasing due to age…read moreof roof. Had roof replaced and called to ask for a readjustment and was told I had to personally come into the office. I asked why and the sales rep Nancy Sorrentino, hang up on me before I could get an answer. I also had additional questions about adding an auto, but she obviously didn't care. I'm going with another agency today.

I wish I would have reviewed the numerous Yelp, BBB and Next Door reviews before doing business…read morewith AAA Travel. Without going into much details, we booked a Canadian cruise with Brandi LaValley in the Trailwinds Villages, FL office and what a nightmare. At this point, will just leave it at this. Air Canada sent a $555.78 refund directly to AAA Travel on 11/12/2024 and they refuse to give it to us. They want us to contact the "travel insurance". What a joke. And this is not only the uncaring local "agent" but I contact AAA Travel Corporate and was told to just deal with her. Guess $555.78 is no big deal to them.

Professional, always polite and gets things exactly how you want. Detailed in every aspect of your…read moretravel experience

From the owner: Specializing in meaningful experiences that go beyond just a reservation, because the reason you…read moretravel is important. Wright Way Travel is here to empower,educate, and advocate for travelers. We are licensed travel insurance agents. We book Cruises, Motorcoach Tours, River Cruises, Day Trips, Groups, All Inclusive Packages, Airline tickets, hotels, and rental cars.

I just wanted to give a shout out to AAA Lake Sumter Landing! I needed information about renewing…read morepassports! They were able to answer my questions and give me all the information I needed! Great professional and friendly service!

Sumter Landing in the Villages is the absolute worst AAA office I have ever been in. The girl at…read morethe front door has the personality of a door knob. She definitely does not belong in a customer service role. We went in to book a cruise and it seemed like everyone in there could care less. We just spent $2100 on a cruise for our anniversary and I never got even a smile or thank you out of anyone there. In hindsight we should have walked out. Even though I am a AAA Member I would never book through them again. I am going to report this to the regional office and hopefully they can make some changes. BAD customer appreciation here !

I stopped by to pick you up my international driving permit, and the service was quick, direct, and…read moreinformative. I didn't know this location existed, and we were in and out within 20 minutes with a permit right away (no shipping). I'd recommend this service.

We needed something notarized that was a bit more complicated than usual, and it could not have…read moregone better. I had stopped in earlier to verify that this procedure could move forward, and the receptionist was smiling and nice, despite the fact that I was rolling in all sweaty from a bike ride. All showered up I returned later, and Amy did a great job getting this resolved in a timely manner. Good sized place, not cramped, and an upbeat atmosphere as opposed to cringing when folks walk in the door.