Olby goes above and beyond for each job they work on. We were in the market for a snow plow and…read moreGary had a couple of used ones available. Many places wouldn't even tell us they had used equipment cuz they're hoping we'll just buy new - Gary really puts his customers first. He was able to work us into his busy schedule and get a plow (that looked brand new when we picked it up) fitted perfectly onto our truck! Both Gary and Lynne (and the shop cat - Kitty) are wonderful and run a very fair - customer centered auto business. We'll definitely buy from them again!

I had a problem with my front brake caliper on my truck and Olby Automotive was able to get me in,…read morediagnose the problem and get it fixed the next business day. Quality work at a fair price. I definitely recommend them.

I had a nail in my tire and needed urgent repair. St, Croix Tire got me in, repaired the tire and…read moreI was on my way. Thank you!!

Good work. Timely and done right. easy to work with. Friendly people. Take pictures of what needs…read moreto be done, so you can see the damage .

Took vehicle in telling them I needed a bushing replaced in my steering column as my normal…read moremechanic had identified the problem but lacked the tools to complete. They claimed the short steering shaft was what needed replacing not the bushing. Got car back and it was still making same clunking noise in the steering wheel. Took it back to them. Now their telling me it needs a bushing - the repair I had asked for in the first place. Now they want to charge me an additional $200 + on top of the near $800 they charged me for replacing the shaft. They are offering nothing for their mistake. They are also terrible at returning calls and scheduling. I'm left thinking either I am paying for them to learn on the job or they are ripping me off doing work I never needed.

Lauber Autoworks provides honest, dependable service and excellent communication throughout the…read morerepair process. The work quality was outstanding, and the turnaround time was impressive. I highly recommend Lauber Autoworks and will definitely be returning for future service!

It's rare in life to find a team that's willing to recognize and help when someone is stranded and…read morein desperate need.  But this team did just that! We appreciate you from the bottom of our hearts! We are an active duty military family on vacation from Texas and just outside of Rice Lake we had turbo intake hose on our 2025 GMC Sierra 2500 HD AT4X AEV blow. We were 70 miles from where we were staying and found this GMC dealer online. Desperate, we went inside and explained our situation. We had no other vehicle, we were 1400 miles from home, and 70 miles from where we were staying, with zero options. We were stranded. Samuel, our service advisor, said he would need to talk to the manager Mel and see what they could do as they were booked solid. Samuel and Mel were able to squeeze my car in the very next day, despite being booked solid, and provide us with a loaner vehicle so we could make it to our lodging for the evening. This dealer was a lifesaver! They repaired my truck the next day and even let us keep the loaner car an extra day as it was our 25th wedding anniversary and we didn't want to spend it driving to pick up the vehicle. This is exactly what you want every dealer to do, but very few would go above and beyond like the team at Don Johnson Motors and Rice Lake. You saved our trip, our truck, made sure we weren't stranded, and even made sure we had a happy 25th anniversary. Thank you, thank you, thank you! You guys truly are the best!!!!!!

My vehicle was being repaired at the collision center. Repairs were supposed to be completed in a…read moreweek and took much longer. Poor to no communication. Left messages and no return calls.

My husband really wanted heated seats in his vehicle and after researching shops in the area that…read moreoffered this service, I selected Olson's due to positive opinions from my friends and family and online reviews that I found. This shop had a quick response time via Messenger and when I called for an appointment they were friendly and offered me options to accommodate my work schedule. The heated seats were done in the amount of time they estimated and the price was exactly as quoted in advance. Obviously I'm no expert, but my husband and I were extremely happy with the quality of work done and would not hesitate to go back to Olson's for any other work on our vehicles.

I would strongly discourage using this business based off my experience. I called in March for the…read morerepair of two pontoon seats. I explained that it might be a full recovering or an easier repair and did not want to make the drive if they couldn't do what was necessary to fix the seats. They said bring them in and we will get them done quickly. In addition, when we brought them in the guy who checked them in said they look repairable and if not, it is standard covering that we have in stock. He said they will be done at the end of the following week. I told them I will be putting the boat in the water in May so take extra time if need be. We heard nothing from them, we called first week of May, they never tagged the seats with our information and they did nothing with them. The gentlemen on the phone was extremely rude and said we would have never agreed to fixing them as we are busy. When my wife reiterated the conversation she had at the drop off, he said that didn't happen. He admitting not tagging the items and that they have been sitting there for a long time, when asked, could get them done soon he said no way. I am a business owner and I understand mistakes happen what is unacceptable is the extreme rudeness and attitude to my wife and also the unwillingness to try and come to a conclusion. Voices were never raised on our part and we offered them extra time and we were never rude. They on the other hand did not tag the items, told us and then reconfirmed the due date and then had the audacity to be extremely rude. Save yourself the trip to the shop and quote by phone, if something goes wrong on their part, expect nothing but poor service and attitude.

Had to get 4 tires replaced and installed. Great family owned and operated business. Quality work…read morewith good communication and prompt service. Easy to schedule!

Got an estimate for some vehicle repairs. Estimate included $129.00 for labor which was supposed to…read morebe around 45 minutes. OK. Vehicle was in shop for approximately 15 minutes but was still charged the $129.00. When the amount was questioned I was told that since that was the estimate then that was the charge. Don't know too many people that make $129.00 for 15 minutes unless it is my heart surgeon. Won't go back.

The person there name Kevin would not shipped the part to me even thought I could pay the shipment…read more He also couldn't give an exact estimate. Guy felt like I was asking for a favor. Bad business turning money away

I ordered 2 Mk7 GTI rear calipers from here. Very nice products. Looks like new after u clean up…read morethe brake dust. The package is full of papers to secure the products. I wish I will never order parts anymore since it means my car is broken again. But if I have to, I will check this place first.

I bought a nice used truck, 2 weeks later i started feeling some vibrations in the transmission. I…read morewas leaving for montana on Friday of that week and they were able to get me in, do some work, test drive it and had it ready for our trip west. I was very appreciative of their help. Great team, nice to work with.

Great people, easy to work with, been bringing my vehicle in for a year or so and always good to…read moredeal with