As I've said in my previous posts, no one likes going to the doctor but it's great when they…read morerespect your time. Today, I had a 9:00am appointment. I arrived at 8:45, was called in almost immediately and was in the car on my way home by 9:05. Granted, this was just my annual check and there were no issues but I was still impressed with how fast they got me in and out. Dr San Filippo is a great dermatologist and does a thorough screening.

DO NOT GO HERE. Probably one of the worst dermatology places I have ever been to. There have been a…read moremyriad of red flags since I have started there, one starting with me being prescribed an acne medication which resulted in multiple bad reactions from me, to then calling and leaving a voicemail how it wasn't helping me (you know since they never answer their phone or are open long enough to get ahold of them) and them just prescribing me a new one without calling me or notifying me any way. I found out when I picked up my prescriptions and literally looked at it confused as I didn't know what it was. That's when I called and talked to this snippy nurse who said "so you didn't get a call on October 3rd at blah blah blah?" I clearly did not as that's why I was calling and simply wanted to know what this was and what the side effects were. So red flag one was that. Second red flag was my birth control not being sent in to the pharmacy for about the 3rd time, resulting in me missing many days and messing up my cycle, hormones, and overall period. I called in March of 2026 asking why it wasn't refilled, and that's when I was notified my Dr, Dr. Rupert left the practice and that I essentially had to find a new dr in order for it to be prescribed. Now, anyone with common sense would say, "that's not fair". I was never told she was leaving, and when I called they said they sent out letters about this. Never once received a letter and I had to be the one to find this out Instead of being professionally and properly informed like a dr's office should. Again, talked to a snippy nurse (everyone except the receptionist are angry elves I suppose) where she said I would have to find a new dr in order to get this. Frustrated and angry I reached out to my NP for it, but then went and go OTC ones at target. THEN, they suddenly started getting prescribed again? So, why was I told they were not able to if they then randomly started them again? Now, my last red flag was from today. That one random medication I was prescribed in October that I mentioned earlier was Spirolactone. I recently ran out this past week and went onto my CVS app to see why, and it said it was due to Dr. Rupert leaving. So, all this week I try calling them and again, they were somehow always not there or on their lunch break or closed already at 4:30. I'm trying to balance this as a 24 year old woman who works full time as well as is a full time student. I finally get ahold of them and talk to one of the rudest, cold nurses I have ever spoken to, the lovely Nurse Lisa I explain the spirolactone problem to her and instead of speaking to me with humility and compassion, automatically plays the blame game and says it's due to me not scheduling a follow up the last time I came and that I was informed of this in March. First of all, in March, I AM the one who called about my birth control not being filled, not them contacting me. And that's when I was informed if I want it prescribed again I need to find a new dr and see them. I won't lie, I was frustrated and more snippy because her tone automatically set me off of that this was my fault and she didn't care to listen nor help me. So she starts the blame game and I tell her that that was for the BC and if you guys only prescribe things for after a year, why has it almost been a year and a half and you're still doing it and then suddenly stop and one, not give me any warning, and two this is MONTHS after Dr. Rupert left. I listened when they said I needed to see a new dr for the birth control and have now switched to my NP, but for this spirolactone, I was still getting it from them. I have been off of it for about 5 days now and when you stop a medication like that, you clearly have side effects like getting dizzy, which I was getting. So I am trying to explain this all to the warm and fuzzy Dr. Lisa, you has straight attitude towards me, isn't letting me speak and cuts me off and tells me to not Interrupt her. I say are you kidding me, first of all do not tell me what to do, And she starts laughing and says I'm hanging up on you now. I tell her I'm calling HR or whoever on you and she laughs again and says this is your fault and hangs up on me. So I call again and am transferred to their office manager Rachelle who I of course had to leave a message for and now I'm here complaining. This surgical place has always has so many freaking problems with one even answering you, two getting you in, and three just being straight up rude (the receptionist Molly was a sweetheart though). I am clearly THEIR patient who is upset, experiencing scary symptoms from them not refilling my meds, and instead of Nurse Lisa coming in with humility, compassion, and overall customer service and ready to listen to a clearly frustrated patient in distress, she turned into a Karen (who is shocked with a name like Lisa who is a nurse, always the mean girls) who didn't listen and demonstrated horrible skills as a nurse.

Dr. Grosshandler handled my situation perfectly. Very personable and caring. I highly recommend him…read moreand his staff.

Westerville dermatology is great. I'm surprised to see bad reviews, doctor G is super nice, staff…read moreis kind. Scheduling is tough, you need to be ready to wait to get in, but I find that's the same with any specialist. I've had a few minor surgeries here and all went well, healed great, and I felt safe in their care. If you need a dermatologist, this place is worth the drive from where you are.

I have to agree with the previous review. I have seen the Dr. Rupert for a number of years. Great…read moreat explaining items to the lay person. To all you guys out there don't wait for skin damage to get bad. See a professional, as soon as something doesn't look right or get a regular scheduled exam. Especially if you work outside and have not always taken preventive measures such as sunblock.

I nervously came to my dermatology appointment with Dr. Rupert after a terrible previous…read moreexperience with another Columbus based Derm. My nerves were immediately calmed after entering an immaculate office, with a pleasant and professional staff. Dr. Rupert spent more time with me than my previous Derm, and calmly and expertly answered all of my questions. She is kind, articulate, and an expert in her field. She implemented my skin check professionally and efficiently. Definitely would recommend her!

I've seen Dr. Wenker a number of times over the years but was scheduled with another doctor for my…read moremost recent visit. Perfectly fine. I arrived 11 minutes early for my scheduled appointment. The front desk was upset that I didn't arrive earlier because they needed me to complete a packet of paperwork. They handed me what appeared to be new patient paperwork. I've already been a patient for several years. They insisted that I needed to complete the new patient paperwork so I did. When it was finally time for me to see the doctor, he told me that he wouldn't be renewing my prescription because I wasn't suffering from cystic acne. Well, no duh. I've been taking this medication for the last couple of years and it has successfully been keeping my cystic acne at bay. I need to have the prescription renewed so that I wouldn't start suffering from cystic acne again. After much back-and-forth, the doctor insisted that I had rosacea and not cystic acne so I did not get my cystic acne prescription renewed. Wouldn't you know when my prescription ran out the cystic acne returned just as I told the doctor that it would. Needless to say, I found a new dermatologist and don't plan on going back to Central Ohio Skin Cancer.

Dr Kevin Donnelly has been nothing but personable, professional, and decisive in the diagnosis and…read moretreatment of multiple skin issues that I have encountered. I trust his recommendations and follow on treatments. A great asset to the COSC team. Larry Hale

I have been to Stephanie at the Skin Center several times. She is absolutely the Best!!!…read moreListens!!! Advises!!! She is gentle and caring and I have been pleased with the results every time with Botox and fillers. Highly recommend!!! Diana S

I was super nervous going in and came out looking and feeling great! Thank you Stephanie!!read more

Both my husband and I are patients of Dr. Quillen. He and his staff are the best. Dr. Quillen is a…read moregreat listener, very thorough and a great doctor. I would highly recommend him.

Dr. Quillin and his staff provide the best skilled, knowledgeable care with a great deal of…read morecompassion. This care begins when you telephone for an appointment until you leave the office after the appointment. Dr. Quillin is the best in the field of Dermatology and always provides the highest of standards for his patients. Thank you Dr. Quillin and staff !!!!!

Not the fanciest of doctor's offices but all of the staff are nice and Dr. Chen seems to know his…read morestuff. Appointments are easy to make. The office closes from noon to 1pm for lunch and opens promptly. The waiting room has the usual ton of magazines. Refreshingly, the tv in the waiting room is setup to play a nature show so you're not faced with the doom and gloom of news shows or repetitive sports casts.

So....I had a basal cell carcinoma that needed to be removed. I called all over town but Dr Chen…read morecould see me the quickest. Evaluation was 100 bucks. I got a bill for 100 from the pathologist. Booked the surgery soon. Dr Chen has good bedside manner and the physician assistant and receptionist were great too. Surgery was quick and easy. No pain. He did a great stitch job. I had this done September 11 2020 and everything has healed up fine. Surgery cost was 400 bucks so total cost was 600.

My consultation with Dr. Walter Bernacki went exceptionally well. After having three consultations…read moreregarding the removal of my excess skin, I can honestly say this was by far the best consultation I have experienced. From the moment I checked in, everyone was warm, welcoming, professional, and genuinely kind. Jamie and Salatha were especially helpful throughout the process, taking the time to answer my questions and making me feel supported every step of the way. Dr. Bernacki was extremely personable and immediately put me at ease. He took the time to thoroughly explain the procedure, answer questions, and share what to expect. I never felt rushed, and I truly appreciated the time he spent with me. I was also very impressed with his extensive knowledge and years of experience. It was evident that he genuinely cares about his patients and wants to help them feel more confident in their own skin. That compassion, combined with his expertise, gave me complete confidence in choosing him to perform my surgery. Another thing I appreciated was the informative brochure and written materials I received. They were well organized, easy to understand, and answered many of the questions I had even before speaking with him. Choosing to have surgery is a significant decision, and selecting the right surgeon is even more important. After meeting with Dr. Bernacki and his outstanding team, I feel confident that I made the right choice. I highly recommend a consultation with Dr. Bernacki and his staff to anyone considering a procedure. Their professionalism, knowledge, compassion, and exceptional patient care made this an outstanding experience. Thank you again for making this such a positive experience. I look forward to my next steps! Jacque

I want to bring awareness to this practice once again. Please please please stay away from this…read moreplace if you need major plastic surgery. I had a breast lift full abdonmenplasty and excess skin removed. The surgery was rushed and botched. After months of fighting the practice offered to fix it free of charge with no cost to the surgery center.. I was terrified to do this with him so it took me a long time to make the decision. I am having pain in my implants which were too small and never dropped. They sit in my peck muscle. I told Walter Bernacki that my private area now looks like a ball sack. He had the nerve to imply that I was so fat before we don't know what my private parts looked like. So not only did you perform a botched surgery you then fat shame me in your office. You then want to charge me for another surgery that I shouldn't have had after I paid you $30,000 cash. You still think I should come up with $2,500 to re do what you did. I explained I don't have that money and I feel like I look like a monster... revisions are needed I get that.. but I've had two other Drs tell me this was a poor surgery and I shouldn't look like this. I am begging you go somewhere else if you need to get under the knife of this Dr. If was making payments to his office for years this would have been done correctly. Now I have to go through the legal battle of getting this corrected. I was stupid to pay him up front. And then to be fat shamed. He and his office staff know they did this job wrong. I also had an abscess that formed contacted his office 5 times and I was ignored. I will not back down this time I don't ever want to see anyone else go through what I did. His office may beautiful but his work surely is not. And if I could post before, and after photos on Google, I would. My implants are still sitting like this after 1/10/24. I have been living like this for years and he thinks he did nothing wrong. After reading all of these horrible botched reviews it's scary that he can continue to do surgeries.

I laser for broken capillaries done here. Strength of laser was way too aggressive on cheek area…read moreand have now been left with discoloration which looks worse than the issue I was having treated originally. Called dozens of times and not matter what "option" you choose on their menu you cannot get a human on the phone to discuss follow up or concerns. Even sent an email and no response. Would not recommend this place to anyone!

If I could rate lower than 1 star I would. Unprofessional and unable to simple procedures…read morecorrectly. Surprised they are still in business, malpractice will catch up with them.