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Self Storage Brothers

5.0 (1 review)
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2 years ago

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Carolina Mini-Storage

Carolina Mini-Storage

(1 review)

Well I was not going to write a bad review and just let the matter go however after the text I just…read morereceived from the owner Jim, here it is. I rented a unit well over a year ago after a move. I placed the majority of my belongings in the unit. Clothes, electronics, equipment and my entire shoe collection. Occasionally I would stop in to retrieve an item or two but very rarely. About 2 months had passed since the last time I checked the unit, I went in to find all of my items covered in mold and mildew. Upon inspection there was a large puddle of sitting water from a leak in the unit. Jim the owner also inspected the unit and found the water and the leak. After putting in the insurance claim (that I had been paying all along) I only received half of the money, which was a fraction of what all the items actually cost. I was told to not remove or throw away any of the damaged items while the claim was reviewed. This lead to being charged another months storage fee ($100+) on a leaky unit with damaged items. The owner knew about the leak and still charged me. I did not pay on the unit and was charged a late fee and additional lock was placed on the unit.... I refuse to pay to get my damaged items back that they ruined in the first place (which all of it is trash now so they can keep it). So to add insult to injury, today Good ol Jimmy decides to text me "YOU WILL BE JUDGED FOR YOUR SINS OF INSURANCE FRAUD".... your faulty unit leaks and somehow I committed insurance fraud??? That's not the way any businessman should talk to customers, especially not when they are the ones that caused the damage. Do not do business with them if you value your belongings. I bought that storage unit to keep my items safe and that did not happen. *update* I deleted the first message, but here's another that I just received. Now he's harassing me.

From the owner: Making Room for Life We are committed to providing your…read morefamily the extra space to grow. We know there are many season's of life, and we want to be here when you need us.

Self Storage Brothers - selfstorage - Updated May 2026

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