I've been a monthly member here for at least 5 years, and I honestly felt like it's finally time to…read moreleave a review. The biggest thing I've noticed recently is the change in the team's attitude. Before, whenever I asked for a small favor or wanted them to pay attention to something, I sometimes felt like I was being a pain. Lately though, it's been the complete opposite. The staff are much friendlier, easy to communicate with, and most of them speak great English. They actually listen to what you're asking for and make the effort to get it done. The wash might take a few extra minutes now, but I'd much rather have that if it means they're taking their time and paying attention to the details. As someone who's been coming here for years, I finally feel like my voice is heard and that they genuinely appreciate their monthly members. That kind of customer service is hard to find these days. If you live anywhere in the San Gabriel Valley, I'd definitely recommend checking this place out. I've seen the improvement firsthand, and I hope they keep it up. Keep up the great work, guys!

I don't know what happened to this place. I've been coming here for 30 years with over 10 different…read morecars. This year (2026) is the first time I have experienced a a bad service. Not once, but twice in a row. I came to get my van washed about a month ago with Bronze wash. I always get the bronze wash. They didn't vacuum the rear seats and the trunk. They did not wipe my front console, windshield, front dash, and middle console. They did not wipe down the inside of the doors and hatch where it closes to the car. I gave them a pass. It was a hot day. Today, I came with my wife. We brought both of our cars. This time they took time on my van. My wife's car was out 30 min before mine was finished and hers was washed about 20 min after mine went through the wash. Her car was not vacuumed in the rear, the trunk, and the front and middle console was not wiped down. We can still see fingerprints on the front touch panel. My wife had already left. Got home and noticed all of these things. I complained to the supervisor. I told him I've been coming for 30 years. Told him about my last experience. All he offered was to ask my wife to drive back down for them to clean the rest. He said he will double check my van to make sure it's clean. My wife is already home and has already cleaned the mess they didn't clean. I don't know about any other patrons, but you should not have to double check the work. I never did since 1996. There have been a few missed spots here and there, but it was minor. Something's wrong with the operation. It's not the same. I still have a free wash to claim. We will see if these two stars will go to 5 stars. I wanted to give 1 star, but 2 just because they been better. I want it to get their attention to improve. At $35 for bronze service, you guys be the judge.

This is an okay place to get your car washed if it is not new and is just your beater. You will get…read moreswirl marks and there is an increased possibility for scratches. My recommendation would be to go to a coin op car wash (nearby) or a touch less gas station wash (there are a couple in Pasadena, Monrovia, and El Monte) Again, do not bring your car here if you care about your paint. fair warning!!

We were in the AREA and wanted to get a drive thru type of CAR WASH so we went on YELP and MISTER…read moreCAR WASH appeared... FIRST OF ALL: I am not sure why there are so many negative reviews. YES the place here's busy and there's a long line. But they have 3 LANES!!! 3 LANES: 1 line is for non members and the other 2 lines are for members. QUALITY: The organization of the line got better in my opinion... TIME OF ARRIVAL: Sunday afternoon. We were car number 6 in line. I was pretty happy about that. Then, I saw a nice and hardworking lady carrying a tablet and going to ASI the cars in line. It felt like the SAME organization system used at IN 'N OUT BURGER! That was pretty cool!!! It made the line go a bit faster. We waited for about 20 minutes... VALUE: It's pretty pricey $16 for a base wash. But, I like the machine and it really CLEANS well in my opinion for a small SUV. However, I do see a lot of BIG TRUCKS in line so I think I can only speak for mid size and compact cars... Once you get to the front there's another hardworking MISTER that tells you which car you WILL go after... However, there were no empty shots for DRYING or VACUUMING :( wah wah wah... (sad cello music)... VERY ORGANIZED MISTER CAR WASH!!!!!!

I mentioned that last time, they suggested a brake fluid change on my next oil change. They said…read morethey will check my file. I love that they keep my car on file. I also get text messages about getting my next oil change too. They quote you for the service(s) and will require your signature to sign off before commencing. I think the time it takes to get your car serviced here is pretty quick. I drove up and was quickly assisted. They are correct in saying "no appointment necessary" and there is usually one free spot available each time I have come here for my oil change.

The Good - quick service, straight up pricing on fluid services…read more Not so Good - staff gave some attitude when asked what transmission fluid they use "the kind the car requires" with ATF on the invoice - of course they'd use Automatic Transmission Fluid, I just wanted to know the brand for future reference. Be sure to ask which "free" carwash they give you because the guy said "any" when I gave him the voucher and I was still charged $10.

I like getting my car wash here. I typically get the bronze wash. It's fast and easy.read more

Scratched my car on both sides. On drivers side door and rear passenger side with this white…read morecolored paint scratch.

I have been coming to this car wash for a long time…read more I always had great experience with it. The full wash or the outside wash. The employees always provided great service. The detail that they put it into the wash was great. I will definitely come back.

Been coming here for years. It's a hit or a miss but most of the time you'll receive a decent…read moreservice. My most recent visit was afternoon on July 10th. The person working the front desk seemed like she was absolutely miserable and did not want to be working. Asked her for cash back so I can leave a tip for the workers washing the cars which I always do. After paying I noticed she didn't charge me for the cash back and when i asked why she didn't charge it she blamed it on me and said "you never confirmed you wanted it." When I specifically told her "that's fine, go ahead and charge it" She then proceeds to give the following customers in line major attitude. If you are working a customer service job but hate the job itself you should seriously find other employment. Don't make supporting customers pay for you being miserable. First time seeing this cashier here so maybe she's new? Regardless this is a decent spot to get your car washed they do really good jobs on leather treatments and they are fast all around.

I went through the car wash and it came out just as dirty as it went…read morein!.........................................................

A very so-so experience. I think small businesses should be supported, but I think there are…read moredefinitely a couple issues that need to be ironed out first with this business. Let's start with the good. I spilled some smelly food on my passenger car seat on Friday night and contacted several businesses to get a quote. Frank was one of the first to respond, offered a fair price, and was available to come out the next morning to help clean my car. He was prompt, professional, and seemed to do a decent job. I tipped him for the service and let the car dry out with the windows down for the next few days, as directed A few days later when the car had dried out, I noticed the smell had improved, but was still present. I contacted Frank asking nicely if he would be able to come back and do a second round of cleaning, stating that I understood that this was just a particularly stubborn food spill and offered to pay him again for his time (I also left it open ended so he could name an appropriate price). This received no response. I followed up again, again to no response. I was turned off by this lapse in communication and went on to seek another company to help do further cleaning - which they did two more times, and with prompt and clear communication. Overall, I give this guy credit for doing a decent job the first time around, but all subsequent interactions pointed to a disregard for customer retention

This place was excellent! What probably helped is that I was able to go mid-morning on a weekday so…read moreno line. Also I mainly just use water since soap over time can dull paint. What I really like is that you have an option choice so you don't have to get everything offered, i.e. water, soap, wax. The water pressure hose was so strong it almost knocked me down! For $3 (4 1/2 minutes), all dirt was completely gone. I then used my own chamois to wipe it down and my mini vac when I got home. Compared to reviews of other places, this one was clean and easy to navigate!

Crazy water stains after using this car wash…read more Too many puddles while you are washing your car too, Your shoes will be soaked by the time you are done.

This review is long overdue…read more Although this car wash place is a bit far for me, but since it opens early. I usually come when I am in a hurry. The employees here are friendly and the wash provide a great value. Although it is a self serve wash, there was always an employee there at the entrance to greet you and help me to process the payment. It makes the pay and car wash process more enjoyable.

Horrible car wash and terrifying place ... BE CAREFUL! BE CAREFUL! Lupe, one of the staff members,…read morebecame extremely aggressive toward me -- and the supervisor/manager was even worse. !!What happened was TERRIFYING! A staff member named Lupe and, especially, the supervisor/manager behaved aggressively toward me. What happened was terrifying and completely unacceptable. !!! My elbow accidentally touched my car horn. An employee named Lupe immediately began yelling at me, demanding to know why I was honking, and used profanity toward me. I then proceeded toward the car wash, but Lupe blocked my path with a traffic cone. A supervisor came over and, instead of de-escalating the situation, told me that "Lupe does not yell at someone without a reason." At that point, I rolled up my car window. The supervisor then struck/banged on my closed car window with his fist. I was then told to leave the car wash immediately. The supervisor told me that if I did not leave the property, he would call the police. Because of the way I was treated, the Horrible car washterrifying placeaggressive conduct toward my vehicle, and my overall dissatisfaction with the service, I requested that my membership be canceled and I left the property. I had been a customer of this car wash for approximately six years. After this incident, I no longer felt comfortable continuing my membership and requested a refund of the disputed membership charges.

I love a good hand wash on my vehicles! Those machine washes suck. So I exclusively go to hand wash…read moreplaces. I came here bc the prices were the best. I figured let's see how good it turns out. I was pleasantly surprised. They did a great job. I learned that this car wash was recently taken over by a new owner. So I guess It's really improved since the take over compared to the older reviews. My truck stayed cleaned for longer than ever and the prices were great.

I have been coming here for a few years now, and they have been consistent. I recommend that you…read morecome in the morning so you do not have to wait long. They have a reward card system, but you have to ask for the card. * They do not give change back via debit or credit so bring cash for Tips. And they have a separate tip jar for the vacuum guys (so don't forget to tip them too)

I needed to kill time and I was in the area. I decided to give this car wash a try. The entrance is…read moreon Atlantic and the start of the wash is located in the back. They have a waiting area inside that has vending machines dispersing snacks and beverages as well as plenty of outdoor seating available. There is also an ATM to withdraw money from right inside next to the cashier. The price was pretty reasonable, being something like $30 for the highest package. The results of the car wash was pretty decent. I was in and out within 30 minutes! They were fast! I was used to a 45 minute minimum at my usual location.

Long overdue car wash, my poor car was so dusty, got here just before they closed. Haven't been…read morehere in the longest time, been going to do it yourself car wash, and saving money. Great customer service, the guys always pay attention. The only negative thing I could think of, is the price $35 for a luxury wash, hated paint for it, but my car needed it!