I would say to everyone, stay away from this company. My family and I have had the most horrible experience with this ticketing service and would give it 0 stars if possible.
First, we bought discounted tickets and were happy to have found a great deal via Pricesaver Tickets. We received a confirmation email stating that the transaction was completed and that we would be receiving our tickets soon.
We called MULTIPLE times, both to Select Tickets Inc and Pricesaver Tickets, and every single time, they told us yes, we would be receiving the tickets soon. Each time, however, they did not send us the promised tickets after the call.
Just two days before the show, we STILL did not receive our tickets and called Select Inc. They told us that they had taken out tickets away from us because they MISCODED THE PRICE of our tickets, and therefore, with THEIR mistake, had to take our tickets away.
With this, my family and I were extremely upset -- first, with their ridiculously late notice after being misled multiple times over the phone, and second, with the misconduct of the representatives of the company. They could have handled the situation much more elegantly, but instead blamed their mistake on the consumer and did not even apologize or offer a viable alternative, such as a ticket replacement, highly discounted tickets, etc.
We spoke to a call operator who was accommodating; however, once we were transferred to his boss (potentially the owner of the company), we were OUTRAGED by his rudeness and aggressive behavior. He HUNG UP the phone on us after being defensive, implying that we were dumb to have thought we would get our tickets.
After calling Pricesaver tickets again to see if they could help us with our situation, they avoided it altogether and deferred us back to Select Inc. After calling for a second time, the boss / owner of the company YELLED over the phone, even threatening us: "You have the nerve to call my company again?" "Don't you DARE call my company ever again, I never want to hear from you again, do you hear me?" P.S. what kind of a credible company does this.
Even worse, they did not refund the money we spent on the tickets. We had to go to the credit card company and DISPUTE the charge before even getting our money back, which was very upsetting to say the least.
To be succinctly put, prices on the site are untrustworthy and management is not responsible or business-savvy enough to cover for their mistakes or help you in the least bit, so careful before purchasing anything on this site. Worst experience of my life. read more