This is a great place for physical therapy. First and foremost, the physical therapists I've…read moreworked with really know their stuff. I've worked with Stephany mostly, but also had a session with Katie. Their training (MPT, DPT) and experience (24 years for Stephany) enable them to home in surprisingly quickly on causes of pain. My right shoulder has been really hurting after a fall. The usual culprits, muscle trauma and arthritis, are major sources of this pain. But Stephany soon realized that a pinched nerve in my cervical spine is also causing substantial pain. She's given me a menu of stretching and extension exercises that are simple and effective. And after she has worked on--manipulated--my shoulder for a while, I leave PTSMC feeling decidedly better. Katie worked with me one time when Stephany was unavailable. She had thoroughly discussed my problems with Stephany beforehand, and I got the same level of expert therapy guidance from Katie as I had experienced with Stephany. Stephany and Katie are pleasant and patient. Sidney and Sam at the front desk are pleasant and invariably helpful. The studio itself is bright with plenty of outside light streaming in through the windows, well laid out, and clean. After years of physical therapy that was annoying, but necessary, I consider myself very lucky to have come across PTSMC, where I actually look forward to my physical therapy sessions. Five stars and three thumbs up.

I have had a really positive experience working with Miguel to resolve neck pain and build strength…read moreto avoid future injuries. The staff has been helpful with insurance, booking appointments and sending reminders.

I was recommended this program by my doctor while dealing with a lot of pain and discomfort, and I…read morecan wholeheartedly say it's been an amazing experience. In just three weeks, I'm already feeling so much better physically and able to complete tasks I had been struggling with for a long time! The team is very flexible with scheduling and really pays attention to detail. I appreciate them so much and recommend this place 1,000%! Special shoutout to Lauren thank you so much!

From the owner: Now Open! FYZICAL Therapy & Balance Centers - West Hartford is unlike any therapy clinic you've…read morebeen to before. At FYZICAL Therapy & Balance Centers - West Hartford, our highly skilled, compassionate team of physical therapists are 100% focused on achieving optimal health and wellness for you so you can get back to living the life you enjoy. Unlike other therapy clinics, you will receive a specific program designed uniquely for you. NO 'one program fits all' here. There is NO other you! Call today for a screening or appointment: (860) 733-1200

I must say, I enjoyed working with the physical therapist. The Bostic family are the best. As a…read moreprevious employee. They missed one concept of hiring great employees. The current receptionist will interrupt any changes in moving forward with the company. When the higher-ups are gone, her personality will change. I guarantee this statement and first-hand experience is true. When you apply for positions is an investment and timely. No one will actually take the time to be interviewed and then feel the need to resign. My experience was stressful. Not only did the supervisor in the reception area make insulting looks. She will abruptly not communicate if it doesn't involve training. I bawled regarding the experience. I was often snapped at, made rude comments, and laughed with other employees or clients. It creates a tremendous amount of stress. You're walking on eggshells.

From the owner: We are physical therapists that are trained in advanced orthopedics, foot orthoses prescription,…read moremedical exercise therapy, manual [hands-on] therapy and the developers of our new Posture & Alignment Performance Fitness Training Program utilizing Redcord. We view our clients as life-long partners in their physical well-being.

Back in June '20, I woke with nasty twist in my neck and pain in right shoulder and arm. Don't…read morewhat I did. About a week in, I gave in and called my General Practitioner. Following a video call and an x-ray, I was cleared for Physical Therapy sessions. Matt, my Physical Therapist, worked wonders; even on this guy that regularly "forgot" to do his homework. Couple of sessions per week for eight weeks my neck and shoulder, stretched, manipulated, and exercised back to regular movement! Now months later, my right side feels great! The left side might be next!

Long overdue review, I went several years ago for some minor back pains and most recently due to an…read moreaccident. Tammy was wonderful, thorough and very attentive. She appears to truly cares for the well-being of her clients. I am lucky to have benefited from her skills twice so far. The entire group at this location are all lovely.

My physical therapist was excellent. However, Ivy will not allow you to communicate with them via…read moreemail or text to cancel or postpone an appointment. They will let you PAY YOUR BILL via text or email to a link. They will even let you CONFIRM your appointment via text. But if you try to cancel via text or email, you get bounce-back "non deliverable" messages. I then called 32 hours before an appointment to cancel and left a message. They called me back to try to reschedule, but did not cancel my appointment even though they confirmed getting my cancellation message. They then later billed me for a missed appointment fee. I hope my therapist switches to a place that is not just a money-grab facility. She deserves better.

I am an active 73 year old and intend to stay that way. I've seen Liz for several different…read morechallenges and she has proven each is just a temporary blip. Not only do I typically feel better after each visit, I am learning how to stretch, exercise and heal on my own more wisely. Liz and her colleagues have a great attitude and terrific sense of humor. I can't recommend this place highly enough!

Staff keeps moving around in HHC system, never see the same nurse twice. Would be nice to have…read morepeople who are familiar with my health difficulties. And their computer needs work, can't handle prescriptions at more than one pharmacy. May send your asthma prescription t to wrong pharmacy. Always have to explain my issue or question multiple times to different people, communication needs work too. Doctors spend little actual time with patients, more time looking at computer screen than at person needing care. Insurance probably to blame making doctors follow a script.

Robert is a great physical therapist.Always patient and attentive.Front desk is helpful and this…read morebuilding is always nice and clean.COVID-19 precautions taken and followed .Plenty of parking in front and behind the building.

They took us right in with no wait time at all. They were…read morecaring and kind. X-rays were done and read. We got the results and we're sent on our way with instructions. Could not have been a better visit!

First. I know this is the major group for the Hartford area and you may feel like you have no…read morechoice but FIND SOMEONE ELSE. Briefly, my thigh became paralyzed and excruciatingly painful rather suddenly. My PCP xrayed my hip which showed no problem and sent me to the Oah walkin. The PA there said it did not present like hip but didn't take any other xrays and referred me to a hip APRN. Since she didn't think the problem was hip she decided to inject steroids into the joint. The injection was done in a 2 inch gap between my street clothes without any draping. My hip joint was infected and destroyed. I needed 2 hip replacements, temporary and permanent, and over a year of antibiotics including 6 weeks iv 3 times a day at home. I have a huge scar and degradation of my hip function. It turned out my problem was a severe spinal stenosis. So, I had spinal laminectomy and fusion before the hip replacements. 3 major surgeries within 6 months. The worst part, though, is no one in the entire practice took responsibility for the pain they caused me. They said it was a rare side effect not an egregious error. No one in the practice even was interested in the systemmic errors or making improvements in the practice. The APRN who injected me has never contacted me at all. IF YOU GO HERE THEY ARE LIKELY TO DO THE SAME INJECTIONS WITH THE SAME LACK OF SANITARY PRECAUTIONS. Like others who reviewed the practice, I found the staff unfriendly and unhelpful with curiously a lot of people just standing around. It varies but the doctors run hours late.

DJ is an amazing practitioner and has helped our family for various conditions over two decades-…read morefrom colic to various sports injuries to helping with neuropathy to simply needing a reset! The office is relaxing and the energy is calm. She can get booked out but the office staff tries to get you in when needed!

Many years ago, spent many sessions with D.J., close to $1,000, she did not accept my insurance,…read moreall she did was study my body, did not do anything foe me, I finally left and went to another physical therapist. Was very strange. ​