We LOVED our PT's, they were amazing with my son. The biggest issue we have had over the last 2…read moreyears we have been going there ( off and on for multiple injuries) was billing. Amanda at the front desk has been amazing trying to help us as best as she can but this has been an on going issue with the actual billing office and sadly lack of communication with ALL management. My son has always been dual insured and as someone who works in medical billing I do this for good reason, Amanda has always collected and kept that updated in his chart. The billing department has failed to 1 file both insurance companies 2 file the correct insurance company and 3 file in the correct order. I am afraid to know how much we have overpaid without realizing it. I didn't start paying attention ( my fault) until I started getting $500+ bills from them when we should have only owed $35 per visit. It took having Amanda request a detailed ledger multiple times before they sent it to her for me. They do NOT have a phone number to speak with billing on any invoice and refuse to contact patients. I have requested a call from them, their manager, Amanda's manager and the director. I still have not heard anything from anyone BUT Amanda. They do not have an issue with texting and emailing me reminders about at $50 balance every week and a new statement every month ( with the practice phone number not billing ) but they can not be bothered to reach out when requested. This is bad practice management at it's finest. As much as we have loved our physical therapist and my son has built a really good relationship with them we have switch our care to another practice based off of their billing practices and lack of adequate management communication.

I recently completed physical therapy at KC Rehab lacated at 3680 NE Akin Driver, suite 130,Lee's…read moreSummit, MO. I had rotator cuff surgery in January and began therapy in early February. My therapy was under the direction of Will Streck. He is extremely knowledgeable of his job and how to impliment your treatment. I can say without a doubt that working with Will highly contributed to my successful recovery. He is a great motivator! I will have to admit I actually enjoyed the therapy! You cannot go wrong choosing KC Rehab for your therapy needs and Will Streck can guide you to a successful outcome!

Dr P is exceptional. I was always great leaving his office. The type of…read moreCare he gives is all about the patient and his front office staff are excellent

Stay far away. I switched practices and saved a ton of money while getting much better care.read more

i had shoulder surgery. I reached out to KU PT and Sports medicine at 125th and Antioch. I had been…read morethere in 2021 and received PT and they did a great job. I have been trying to schedule an appointment with them after my surgery for over 3 weeks. I asked by doctor to use this group instead of their group as I liked Kyle. However, this place has gone to the dogs. they don't call you back. When I finally talked to Lisa, she promised to call me back. nothing. Terrible service. Look, if they are booked and don't want my business that is fine, but have the common friggin courtesy to call me back and tell me. I have been sitting here, wanting to get started on PT and they have no respect for anyone. I have since found another qualified PT group who actually called me back in like 5 minutes. KU Sports Medicine has gone the way of its basketball program, right down the tubes.

I went here a few times last year for a knee and shoulder injury and I'm glad I did. The physical…read moretherapist I saw both times was amazing! She was able to describe exactly what was going on and what I needed to do to improve. Both injuries had become chronic and nothing had helped significantly until I was finally steered in the right direction. I have been really diligent with my exercises for both injuries and have improved by leaps and bounds! I imagine all of their therapists are good but I worked with Megan and I highly recommend her! The only reason why I am not leaving a 5 star review is that their services are VERY expensive. If you've got good insurance then that shouldn't be a problem but I mine has a very high deductible so I did have to pay a significant amount of money out of pocket for the physical therapy. It was worth every penny but still very expensive.

Logan Taylor is awesome! I have experienced many physical therapist over the years and he is by…read morefar the best. I appreciate his expertise and dedication to making me walk better! Everyone at Hill Pro physical therapy are extremely nice and professional.

I have worked with Brooke for two separate conditions. She rehabbed me from lumbar and cervical…read morespine surgery. I enjoy coming here as all of the physical therapists are extremely experienced and have you moving in a friendly environment. It hardly seems like work at the time, but they have your muscles feeling thoroughly exercised at the end of your session. I like feeling like a part of my treatment, as they always ask for your feedback throughout. Super convenient location in Lakewood too!! Highly recommend this therapy company.

This was my second or third trip to SERC PT on Main. It is the best place! Welcoming, friendly…read moreand the staff-all of them-is amazing! Katie is the best! She is fun to work with and does a great job explaining what she's doing! I highly recommend SERC!

Lively, welcoming, and truly feels like a community! This place has an amazing vibe that's perfect…read morefor healing and overall wellness. What really sets it apart is their holistic approach--they understand that treating one part of the body means considering the whole person. Katie, my occupational therapist, exceeded every expectation I had. She's not only incredibly knowledgeable, but also compassionate and truly committed to helping you heal. I've never felt more supported or understood in a therapy setting. Highly recommend!

First, they tried to ignore severe pain and muscle spams due to nerve damage in my hip that…read moreoccurred during my knee replacement surgery as "a little soreness after surgery." I had to force the issue of effectively treating the situation and it still took them 10 days before they bothered to do the correct treatment that should have been done on postop day 2. This borders on malpractice. Secondly, when I was asked, I told them that I expected to be walking without a cane after surgery. I had been forced to use a cane for about 5-6 years prior to surgery due to safety concerns and the need to preserve what I could of being able to use the knee. My expectation of being able to walk normally was completely ignored. Instead, when I tried to walk without the cane, I was told to keep using the cane. This continued throughout my entire time in rehab. Somehow they thought that using the cane was going to help me be able to walk without it. Even I don't think that's right!! This means that I couldn't really walk when they decided to dismiss me from their care. They didn't care about getting to the correct place; all they cared about was that I could stand and waddle around a little with the cane. That is not good rehabilitation. It is coming up on a year since my surgery and I still cannot walk normally because they never appropriately addressed the problems in my hips that were caused by the use of the cane. Basically they expected me to figure it out on my own. I am going to have to go to a different doctor (not one who is part owner of this facility) and a different PT place in order to get proper medical care. I find that disgusting. I will never recommend this PT facility to anyone. At this point I am unsure if I will ever be able to return to my sport. They do not care about performance. Do they even know what that word means? They only care about money.

Folks, I only have had the pleasure of visiting the 135th St and 119th Street locations. RJ at…read more199th St and Jackie at 135th St. I have had rehab in many places but these guys so far have given me the best customer service I have ever had at a rehab place. I don't feel hurried. I don't feel shushed. Etc etc etc. There's a reason why they have such a good reputation.

I did full PRE hab and RE Hab here. Excellent staff. Sarah was just simply excellent in all ways…read more (151st Street Location) The total knee replacement, a valgus problem, was much easier than I expected. There was about a week of 'grind' but overall a very positive but slow experience. Also a salute to my orthopedic, Dr. Peer, who is also 5 Star worthy!

This place seems like a scam. The tests they do seem to be done in a way that make you think you…read moreneed physical therapy.. when you really may not.. likely a way to show insurance companies that they need to keep you coming back... And don't cancel your appointment or they charge you. Would not recommend.

Thursday morning, I couldn't move because of the pain in my back. I had one visit on Thursday and…read moreone visit on Friday. This morning (Saturday), I am pain free and completely mobile. I have been going there for a year and this is the first big problem I have had since my first visit. It starts with genuine care from the Dr and staff. I highly recommend them! I would give them 10 stars if I could!

I have been seeing Dr Trevor Mitchell for almost a year now. I am so pleased when I now go in for…read moremaintenance and I know I am doing the right thing for me. I never want to be at the place where is was when I first met him. I have 100% faith in him and his care . His staff is so friendly and welcoming. I always feel like part of their family!!