I had to cancel my stay for the coronavirus outbreak. I was not expecting a full refund, but at…read moreleast a partial one would have been a matter of decency given the gravity of the situation.

I couldn't decide between 3 or 4 starts. I had a great room - a 'superior' room with plenty of…read morespace. the bed was also comfortable. There are no tea or coffee facilities in the room however and the shower gel seemed a bit cheap to me. Also, despite there fact there is a TV it only shows German TV. Nevertheless, there is free Wi-Fi and the breakfast is only 5 Euros and you can eat a lot! also the location is pretty good for getting around and also nice and quiet. I would say this is on a level with a Travelodge, but a bit more personal. I would say the price structure is about right.

Service: Front desk unfriendly, cleaning the room was done in a lazy way…read more Food : I book hotels based on if they have a restaurant and the restaurant in this hotel was closed for renovations and it doesn't say that on the website nor was I informed so I thought I would have access to a restaurant/ bar that I didn't. Ambiance : nothing special, but If you want a small kitchen area you could cook something here. Additional: I was told at check in breakfast was included ,but it actually was not and when I asked about it the hotel front desk was unhelpful and dismissive. The neighborhood is great and very walkable with a Grocery store, pharmacy and stores close by. At checkout the guy behind the desk seemed confused on what I had and had not paid so I hope that works out.

Loved it. Fantastic location right next to the S-Bahn, trams, and a crazy amount of eateries. The…read moreTXL bus from Arlanda (ARL) airport drops you off not too far away. A short walk to the DDR Museum, the Spree river, Alexanderplatz, and more. Modern and relatively spacious accommodations. The only gotcha is the wifi is free in the lobby but not the rooms. Times visited: 1

4.5 stars! I like this hotel! It's so convenient, well run with wonderful staff and just steps away…read morefrom public transportation (you can take bus #249 and connect to other public transportation system including RB23 to and from Berlin Airport at Berlin Zoo station). The hotel has a good, retro feel and I love the hot showers there! Staff had been very nice, polite and simply helpful and because of the popular Benedict breakfast restaurant inside this hotel that opens in the morning and runs into late at night, the hotel feels very safe to me. The next time I'm in Berlin, I would definitely try to stay at this place again. Some rooms may be on a smaller side (and priced accordingly on a more budget side), but they do have much larger rooms, too! The shampoo, soap and lotion smell so nice and very aromatherapeutic! It's so relaxing being here at this hotel. Overall, I love it and it will be the hotel I look at first the next time I am in Berlin again!

I had several options for a hotel to stay at, and I'm so glad I chose this one. The hotel was…read moreconveniently located near metro stations, bus stops, and lovely places for coffee and brunch. The staff was super friendly and was able to answer all my questions, and they even gave me a handy map and a list of local events and sights to check out during my stay. The room was comfortable, and I had some of the best sleep I've had in ages on the super-comfortable bed too. I genuinely can't think of anything negative to say about this hotel. My only regret is not checking out the Benedict restaurant on the ground floor -- it looked busy, and the diners always looked very satisfied with their food, so that's something I'll have to check out next time I'm staying here. One thing to mention: if you're travelling for work, ask the staff to put you in a room with enough power sockets. Unfortunately, I could use only one power socket by the table, while the remaining two were pretty far from the office table (there's one socket per each side of the bed, which is helpful if you need to charge your phone or other devices). While this meant that I wasn't able to work in the comfort of my room, I'd recommend checking out the local coffee shops (make sure you go on a day you can use a computer, as a lot of Berlin coffeeshops have a "no laptop" policy on Saturdays and Sundays). That aside, this hotel is excellent, and I guarantee you'll have a tremendous 5-star experience here that'll make you want to come back -- I know I will!

Recently we traveled to Berlin for our daughter's wedding. We scheduled our first day's stay in a…read morehotel so we could be freshed and rested when meeting our future son-in-law's parents and family. Our flight arrived at 8:00 am and we took an $18 Euro taxi ride from Tegel Airport to arrive at our destination. We previously made plans to allow us to check-in early, so we were in our room by 11:00 am and asleep before noon! The hotel was beyond clean; it was spotless. The room was quiet, peacefully decorated, free from distractions, the bed was so comfortable I thought I was in my own bed. The room was also equipped with a refrigerator, an honors bar, a wide screen TV, writing desk and sitting area. A restaurant and wine bar is also part of the hotel and the staff are English speakers who are more than willing to accommodate any traveler's request. The price was a bargain at only $98 US and a beautiful continental breakfast for 18 Euro was served in our room the following morning. This particular Mercure hotel is located in Spandau which is in the northwestern area of Berlin, in a very safe and friendly neighborhood. Numerous restaurants are located within four or five blocks, as well as bakeries, liquor stores, markets and home goods retailers. The U-Bahn is right outside the hotel which makes traveling and connecting easy as pie!

Stayed here before an early morning flight out of Tegel. Clean, right price, and convenient…read more Suggest you check out the Vietnamese place around the corner (5 minute walk) for dinner.

WOW, absolutely love this place. It was recommended by a local friend, she said "don't even think…read moreabout staying anywhere else, you'll love it." And she was RIGHT. This hotel oozes cool, not in a "trying to be cool" way, but in an authentic, grounded and personable way. The staff are lovely. The aesthetic is so tasteful and creative. The courtyard is a fun place to hang out. Sometimes there's live music. It's simply just a wonderful place to spend time, and rest while in Berlin. We had a minor misunderstanding upon departure, but the hotel settled was understanding and dealt it with gracefully. Very appreciate there are good humans and good businesses in this ever-changing world. We will definitely be back and I can't recommend this more highly to anyone considering a stay here. Thank you Michelberger! You're a gem!

A wonderful hotel/experience. Centrally located with friendly staff and a great vibe. We booked the…read moreLuxus but were unexpectedly upgraded to the Hideout which was amazing - custom built furniture and a private sauna and hot tub and bluetooth speakers/a projector screen. I don't think we've ever stayed somewhere so nice. Breakfast is amazing - so many hot and cold options that all are carefully chosen and prepared. Two things to note: this hotel has a bar/event venue in the courtyard so if you're looking for somewhere completely quiet to stay - this isn't it - stay here if you enjoy being around people and music. Also there isn't AC and as such the room got hot for my American blood. I do think they have fans available, though.

Myer's hotel gave a 5-star experience from start to finish!…read more We stayed here for our 20th wedding anniversary and splurged for the balcony suite. We were offered a complimentary bottle of wine upon our arrival and the front desk staff were so welcoming and sweet to wish us a happy anniversary on arrival. We had some unforeseen travel mishaps, including our luggage arriving late and an emergency department visit. The staff went out of their way to help by bringing our luggage up to our room when it arrived and ordering us a taxi and providing first aid care in the middle of the night. The service was exceptional! Myer's hotel has the best hotel breakfast we have ever had!! It was buffet style, and had so many options including crepes, charcuterie, several types of cheese and bread, pastries, eggs in multiple styles, a selection of muesli/yogurt, as well as bacon, sausage, and multiple condiments and accoutrements (sweet or savory) for any palate or breakfast craving. Also, the hours of the breakfast (0700 - 1100) were conducive to either early morning plans or a leisurely pace of sleeping in and still having enough time to sit down and enjoy breakfast. We were never bothered by housekeeping, but our room was cleaned everyday despite a couple of late starts. Not sure how the hotel kept track, but their process was flawless. The rooms are also air-conditioned if hot outside. Myer's hotel is also tucked in the most delightful, peaceful and quiet neighborhood of Prenzlauer Berg away from the major tourist areas but being close enough to these areas to walk or take the subway. It gave a sense of a home away from home, and even though we were far from being locals ourselves, felt the local vibe. The restaurants in this area were wonderfully delicious, and we had the opportunity to try some local classic German fare, as well as some Italian and Turkish meals. We were so happy with our stay here, that we wish all hotels could be this wonderful and if lucky enough to come back to Berlin, we will not stay anywhere else. We will also let all our friends know to stay here if visiting Berlin. Thank you so much for everything! We loved Berlin and hope to be back soon.

This hotel is perfectly located in the heart of Prenzlauer Berg--just steps from a tram line and…read moreclose to everything. Myer's is a classic, elegant property that once served as a private residence, and it retains that charm with spacious rooms and an exceptionally cordial, helpful staff. The breakfast buffet is truly impressive, featuring dozens of hot and cold options and excellent coffee. One delightful surprise was a laminated note on the bed detailing the types of pillows and mattress in the room, along with options for alternatives if preferred. It even offered the choice of a hot water bottle at bedtime--"Some say it's easier to fall asleep with an additional source of heat near one's feet." That was a first for me! There's also a small, charming bar just off the lobby--a perfect spot to unwind after a day of exploring Berlin.

Great rooms in Berlin! Large and spacious, especially if you're in a room with a kitchen area. Lots…read moreof great amenities such as a pool, sauna, and large fitness room. Hotel staff are nice.

Cute rooms! Great restaurant with an amazing host, Awsam. He was so sweet and thoughtful. We ate…read morethere both nights of my stay. The water pressure was good, beds comfy and kitchen had everything we needed.