Service: Front desk unfriendly, cleaning the room was done in a lazy way. Food : I book hotels based on if they have a restaurant and the restaurant in this hotel was closed for renovations and it doesn't say that on the website nor was I informed so I thought I would have access to a restaurant/ bar that I didn't. Ambiance : nothing special, but If you want a small kitchen area you could cook something here. Additional: I was told at check in breakfast was included ,but it actually was not and when I asked about it the hotel front desk was unhelpful and dismissive. The neighborhood is great and very walkable with a Grocery store, pharmacy and stores close by. At checkout the guy behind the desk seemed confused on what I had and had not paid so I hope that works out. read more

Loved it. Fantastic location right next to the S-Bahn, trams, and a crazy amount of eateries. The TXL bus from Arlanda (ARL) airport drops you off not too far away. A short walk to the DDR Museum, the Spree river, Alexanderplatz, and more. Modern and relatively spacious accommodations. The only gotcha is the wifi is free in the lobby but not the rooms. Times visited: 1 read more

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We spent three nights in Berlin and I am very happy we stayed here. Here is my overview: Pluses: Big, clean rooms that essentially sound-proof windows. Comfortable beds Spacious room (we just got the basic room) Kitchenette (if you plan to be there for a long time and want to cook) 90 seconds from the subway Excellent air-conditioning (it was HOT the first day we were there) A special shout out to Albana at the front desk. She was incredibly helpful with all her tips for any question we had. She is GREAT. Con: As with many European showers, there isn't a door. Just a pet peeve of mine. Limited free internet in your hotel room. If you are a business traveler and need reliable service, you might have problem. If you are travelling for leisure (like I was), the lobby internet coverage was good enough for me. Overall, for the money, you cannot beat the quality of the room and its location. It is located in a 5 minute walk to the TV tower, Museum Island and the Hackescher neighborhood. There are many places for you to walk and eat. read more

What a fantastic hotel. Clean, spacious, warm and welcoming staff - Good price point and large rooms with all mod cons. Love being in an apartment hotel we got the one bedroomed option which was great. Tv in Bedroom and Living room. Microwave, two burner stove top, toaster over and even an washer dryer in the bathroom which was so useful! Loved having a balcony too (we're not smokers but would be great if you were). Was rather hot in the rooms but we just opened the windows when we couldn't lower the heat any more. Was missing an icebox in the fridge which was a pity. I would have given five stars if only for the terrible internet, even if you pay for the service it's VERY slow and for the fact that the basement swimming pool/spa area is closed and seems to have been closed for months and months which isn't good. But all in all excellent location and great place to stay read more

Berlin was our 4th stop on our month long honeymoon adventure through Europe. We had 3 of 3 amazing hotels by the time we got to Adina so we had come quite fond of the high level of customer service in our European travels so far. We found Adina to be fairly easy to get to from the train at the nearby outdoor market. At first, not knowing Berlin, the location seemed great. Close to this cool market and not a lot of touristy crap right outside our door. Just what we look for. We checked in and the staff was fine. Nothing negative yet here but just mentioning we didn't feel any sense of the type of friendliness and welcoming we had received in our last 3 hotels in Europe. (Now's a good time to explain one of the main reasons we were excited about Adina and chose to stay there. Their website and reviews all mention that every room has a washer/dryer. Since we were on a month long trip, we packed for 2 weeks and planned to do our laundry at Adina while we stayed in Berlin. ) BEGINNING OF LAUNDRY NONSENSE. (Feel free to read this drama that lost Adina 1 full star or just scan down...I notate the end of the drama with the washer/dryer). We checked in to our room and immediately look around. Really nice size room. Wrap around balcony on the top floor. It was pretty cool...at first. We look for the washer/dryer but don't find one. We double and triple check everywhere but can't find this mythical washer/dryer. As we walk out of the hotel, we ask the front desk and the gentlemen chuckles at us and says it's right behind the door in the bathroom. We obviously feel a little silly now although we both could have sworn we checked thoroughly. We head out for the afternoon. When we get back to the room and look in the bathroom, not finding anything new, we call downstairs and the front desk makes me feel completely insane. The woman tells me it's right there! Look behind the door. We look everywhere. Am I totally stupid? I call back and the woman at the front desk sounds frustrated now. I go down to the front desk hoping she can explain it to me better. While I'm standing in front of her, she calls my room and obnoxiously directs my wife around the room looking for a washer/dryer. Now I'm getting pissed because we might not be local, but unless the German washing machines are the size of a soda can, there isn't one in that room. My wife obviously never finds it. The front desk woman pouts a bit and reluctantly offers to escort me up to my room to show me where there washer/dryer is. In the elevator, I felt so stupid as the woman looked at me with these belittling looks. We walk into the room and she walks straight to the bathroom, pulls the door open and looks behind it. She stops for a minute and looks around the rest of the room, peeking into a couple of other corners. My wife and I soon start to realize we were correct and that the the two staff members are just ignorant and obnoxious. The woman, completely mortified, bows down as she walks backwards to the door apologizing profusely and saying she'll work on a solution. An hour or so later she says they have a room for us with a washer/dryer. We pack up our things and move to the new room. Indeed!...a washer/dryer in the bathroom. Now, they don't have any washing detergent (how can this be) so we had to walk to the corner store to buy some. After one load, I suggest to my wife that we run the dryer to make sure it works. The washer/dryer are fairly small and it seemed that anything more than a few t-shirts would overwhelm both machines. The first load we did was very small but it took about 4 hours to dry. I swear I'm not exaggerating. We had to run it all night. A few t-shirts, socks and boxers/underwear. I can see it taking some time but it didn't really seem to work very well at all. We finally realize that this was a horrible plan. We could have easily just stayed at a great hotel and dropped our laundry off somewhere. END OF LAUNDRY NONSENSE We go out for the night and come to understand why Adina's rooms are so large and the price is so inexpensive. It's not a great location at night. Sketchy. We actually didn't feel safe (and I'm from NYC). Is it horrible?...no. And if you have a family and need space, it could definitely work. But after spending 4 days in Berlin, we found much better areas to stay in that had a much warmer feel and a better overall Berlin experience. (We loved West Berlin much more than East!) We only stayed that one night. Adina partially refunded us and we checked out early. The manager was great and apologetic for her colleagues' behavior. We used HotelTonight and found an amazing room at The Intercontinental. It changed our entire Berlin experience. If you need to stay at Adina, you might be fine but there's def better options for the same money. read more

Great hotel , the best thing is that its close to every train station , they're actually right by the hotel (30 sec walk ) Great service ! The reception people are always nice , helped me with a smile and will all the time . (Even at 2-5 am) Good room , good design , great room cleaning service , i enjoyed my stay very much and probably would come back . read more

A very, very good hotel, perfectly located close to the action. Extremely good service, nice personnel, big, clean and modern rooms, good restaurant with fresh breakfast, i.e. all you need! A lot of Australian gadgets all over the place, making it cozy. read more

Adina Hotel Berlin Hackescher Markt - Sunset over Berlin, seen from our room - Hotels Near Me - Berlin, BE

We stayed there for three nights and left yesterday morning. I would prefer to give 4.5 stars, but it's closer to 5 stars than to 4. Our room was large, and indeed it was set up like a studio apartment (which was a waste for us, since we didn't eat any meals in our room). Also, one of the fun aspects of being on vacation is to eat out. The room was spotless and Housekeeping did a thorough job each day. A really nice aspect is that the rooms are soundproofed, and indeed we didn't hear *any* sounds whatsoever. The hotel is only 3 1/2 years old and the construction is terrific. Also, there's a lovely and large patio area off the lobby. The front desk staff was very efficient - and with one exception, they were all very pleasant. However, we had a problem with the check-in clerk; she told us she'd tried to put a "hold" on an extra 15 euros (??) after putting through the entire three nights' charge and she said our credit card company was rejecting the 15-euro "hold". When we looked at our account online that night, there was no indication about the extra charge and therefore she caused us unnecessary consternation - and she was very officious, which also wasn't too pleasing. We ate breakfast at the hotel each day (not included in the price). The deal is that it costs 19 euros/person (definitely pricey, although we only ate one other meal each day) - but if you tell the front desk staff a day in advance, they give you a voucher and the cost is only 15 euros (presumably the advance notice helps them plan on how many people will be eating breakfast). It's a buffet and the selection was very good (not nearly as extensive as American mega-buffets, but quite satisfying and delicious). Also, a server brings you coffee (or tea) and you can order an omelet. Although our server spoke more English than I speak German, she left out the vegetables and cheese on the first day - so I ended up telling her in German on subsequent days. The biggest negative was the internet situation, in that the hotel charges an obscene amount of money for service in the rooms (whereas it's free in the lobby). Out of principle - and also because the hotel was already very costly with the exchange rate - we sat in the lobby each night (as did more than a few other guests). There were always several of those guests who were incredibly loud (for example, one of them was watching a very loud video [!] one night and another one was having a very loud cell phone conversation). On top of that, the front desk staff (two workers at-a-time) continually talked to each other quite loudly - and in the bar (which is also the breakfast room), they continually played some music with a persistent throbbing beat. How was I supposed to write Yelp reviews and do e-mail under those circumstances?! All kidding aside, it was really unpleasant sitting in the lobby - but we weren't about to pay so much money for internet access. We *love* that neighborhood (and when I think about how bleak it was back in the East Berlin days compared to now; well, it's been a rather phenomenal transformation), plus the fact that it's less than a block from an S-Bahn station. Except for the internet situation, I really recommend the hotel. read more

Location wise, we could not have picked a better hotel as it is literally steps away from the Hackesche Höfe and Hackescher Markt S Bahn station. The neighborhood is filled with a great selection of restaurants and cafes as well as a wonderful array of retailers. It's really close to all the major sights in the Mitte and P'berg, and it was really great to be able to walk to everywhere we wanted to go during our entire stay. Also, the apt was HUGE, beautifully decorated, and was equipped with all the great amenities and facilities that are standards in Adina Hotels. The staff was hospitable and was always ready and willing to help, but unfortunately, we had some major issues with the housekeeping. First day, we returned to our room to find that all the dirty towels we had left in the bathtub were rehung, and the sheets and covers on the bed were not changed. When we called housekeeping, the person who answer the phone seemed frazzled and confused as I explained the situation, and without so much as an apology, he'd only blurted out that he would send someone. Unfortunately, when that someone arrived, she seemed even less concerned about the situation. All she said was that she would bring up some towels, and we had to remind her that the sheets needed to be changed too. Throughout our stay, we noticed that the housekeeping was not quite up the standards and the appearance of the hotel, and it was inconvenient having to call for items and services that we needed on a daily base. Nevertheless, we enjoyed our stay, and will be back next time we're in Berlin. read more

Adina is located near Checkpoint Charlie and the other touristy spots, which is good for the average traveler into that. Personally, I like East Berlin a lot more for it's creativity and youthful energy, so I'd stay in that locale. However, the hotel itself is great. The apartment-style rooms were spacious, nicely appointed and had little balconies and kitchens with the tools that you need to actually use it. There is also a grocery store nearby. read more

I can't say enough good things about this place. This neighborhood in Mitte is like SoHo in NYC, full of shops, restaurants and galleries. A little touristy, but in a good way. Major subway and surface rail stations are a block away. All the rooms are apartment style with Kitchenettes. Some have a washer and dryer. Mine has a balcony. Decor is modern but not clinical. The place is new, opened in March 2011. WiFi is well priced and fast. It's a great place to stay while you explore this great city. read more

We stayed here for about a week and enjoyed our stay immensely. Great spacious rooms and great locations for restaurants around the area. Great staff and a nice bar in the lobby. read more

I loved my stay here when I was visiting Germany. They have a great breakfast and their restaurant is great. If you do go here, please try the Beef Burger! Every day that I was in Adina Apartment Hotel I had one. The cons: It's hard to find. You shouldn't have to pay for free breakfast. The TV is hard to turn on. read more

Loved this place. It's in a great location and I easily walked to the TV tower and Berlin Cathedral. It's very close to subway station and bus stops and the fitness and spa area are wonderfully relaxing and quiet. The room service has excellent food, although they usually got my order wrong! In any case, I would definitely stay here again. read more

I visited this hotel on a business trip. Their internet is metered by the hour. I have had to pay for internet before, but have never seen such a ridiculous policy. It is made worse by the fact their accounting for usage is extremely unforgiving and the fact the wifi speed is slow. If you forget to "logout" even though you closed your laptop, you'll burn through your time. In this day an age such policies are completely unacceptable. This policy made what would have been 4 star review a 1. read more