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    3.5 (6 reviews)
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    11 years ago

    Had a terrible experience. Would not recommend. Unprofessional spiteful staff and ridiculous move out policies.

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    Forga Rental Properties

    Forga Rental Properties

    (3 reviews)

    I have rented from Chris Forga for 4 years in 2 different locations. She has been a dream…read morelandlord, taking care of every need and desire. She facilitated the new hardwood floors in my current home, as well as bathroom floor. My dryer has acted up and she immedialty has one of her guys over to repair it. The ants were a real pain this year, and she had terminix there until they were gone! I encourage anyone that is looking for a home to rent with Chrissy. Shes a genuinely good person, and cares about her tenants.

    Rented a property from Chris Forga. Sent three notices of property damage that they were supposed…read moreto repair over a period of six months: Broken window, subfloor was sunken, owner property and trash was left all over the property and many more, so I tried to terminate the lease. She wanted to argue with me and tell me that after she submits the matters to the home owner, it's out of her hands. As the property manager, she is supposed to handle the matters and follow up on them. On several occasions, I told her that there needed to be a smoke detector and carbon monoxide detector as pursuant of state law. She never installed them. She also could not take the responsibility to respond to me directly and often had her receptionist do it. On more than five occasions I tried calling her and she was never in the office. I tried to visit her and she was never in the office. I told her I wanted out of the lease or I would be suing her for violation of the lease and she told me that if I sued her "I would regret it." Poorly run business, poor customer service, poor human being who tries to swindle you out of your money and take no responsibility. She can't even return phone calls for crying out loud.

    The Cabin Fairy - Vacation Rental Redesign

    The Cabin Fairy

    (9 reviews)

    After several years of successful rentals with another company, we decided to explore other options…read moreto boost our rental numbers. In early 2024 we contacted Eve, "the cabin fairy" to investigate other options. She visited our home, said it was great and convinced us to sign a contract with her firm. She indicated she had many customers in the southeast that she would contact directly to secure rentals. She also offered us a management fee of 20% of rental income. Unfortunately, that was the end of the positive relationship. After only a handful of rentals during the summer months, she suggested we try a 6 or 12 month long term rental. We agreed and after reviewing the contract she offered for such rental, we reached out with a couple of questions. Her response was rude and very negative. She stated that she was too busy to deal with such questions and if we could not accept the contract as is, we would have to stick with short term rentals. While she offered a 20% fee for rental management, each month the costs were more like 30% or 40% after numerous deductions for visits to our home, from "handyman services" and an assortment of other charges. Whenever we questioned what the charges represented, our questions were either not answered or represented as "the cost of doing business." On one occasion, I received a call from our security system indicating that someone had entered the property and failed to shut off the alarm. When I tried and failed to reach Eve, the security people sent the police to our home. When I finally reached Eve, rather than shutting off the alarm system, she demanded that I disengage the alarm remotely. When we experienced some plumbing issues in one off our toilets, rather than sending her own handyman to address the problem, she told me to send my own person to fix it. Finally in August I received an email from her indicating that she would no longer manage our property due to its "many needs," with only two weeks notice. Rather than removing our listing on rental sites such as AirBnb,, she told me that her listings were in my name and that I needed to remove them. Unfortunately, before I figured out how to change the listing, several people rented my property on my new management company and the Cabin Fairy sites, resulting in four double bookings for the same dates. Had she passed on the emails for bookings that she received, I could have avoided a very embarrassing transition experience. Her partner was very helpful in passing on contact information for the bookings the Cabin Fairy received, but I had to spend hours trying to secure bookings for the people we could. In conclusion, we found the "cabin fairy" to be difficult to work with and not very customer friendly or professional in her dealings with us. More importantly, she did not deliver on her promise to increase our rentals. Our new management team has secured more rentals in a month than the "fairy" did in almost a year. So disappointing.

    The cabin itself was absolutely lovely -- we adored the home, and this review is not a reflection…read moreof the property itself. Unfortunately, our experience with the property management company, The Cabin Fairy, was extremely disappointing. On our last night, we lost water completely. I reached out to maintenance well before 8 PM and received no reply. I then wrote to the main number and was told: "We will alert the maintenance team. Don't know how fast they can get out there today, but we will try." With six people in the home, including three children, we had no water to drink, flush toilets, or wash hands. We didn't have to cut our trip short since we were checking out in the morning, but the night was extremely uncomfortable. In a situation like this, I would have expected management to step in -- even bringing bottled water, checking on us directly, or arranging an emergency plumber. Instead, we were brushed off, told "utilities are temperamental in the mountains," and essentially blamed for the timing (a holiday weekend). The following morning, we had to reach out ourselves to ask for updates, and only then did we receive another dismissive response. After requesting a refund for that night, our message was ignored. Guests deserve better treatment than being left stranded without a basic necessity. I hope homeowners take note of this review -- the property is beautiful, but guests should be aware of how poorly The Cabin Fairy handles emergencies.

    The WNC Home Team - Keller Williams Great Smokies - Ron Breese, Melissa Breese-Palmer, and Landen Stevenson of The WNC Home Team at Keller Williams Great Smokies

    The WNC Home Team - Keller Williams Great Smokies

    (1 review)

    My wife and I have been working with Ron and Landen to purchase our new home in Waynesville. We…read morehave been so pleased with their service that I couldn't wait to provide a review. I own and operate a real estate brokerage in Arizona and with 15+ years of full-time experience in the real estate industry, I have managed, worked with, and worked across a number of successful real estate teams. So I can say with authority that Ron and Landen possess a level of local market knowledge and general real estate expertise that exceeds what I've experienced from any other broker team, even in the large metro market that I serve. From the moment that we set up our initial search, Ron and Landen have maintained open lines of communication with us. They had a clear understanding of our preferences so when a property that was a particularly good fit came to market, not only did we receive an automated email notification from the MLS, but they proactively notified us by phone so we didn't risk losing out to another buyer. They arranged for us to tour homes throughout the region and Ron offered his insights along the way so we were able to quickly identify the neighborhoods that "felt" like home to us. Once we found our property and prepared to write our offer, Ron's and Landen's knowledge of the local market shined! They had personally either sold or visited every comparable property, which allowed us to structure an offer that was consistent with market values, ensuring we didn't overpay. As out of state buyers, they have gone the extra mile to help facilitate inspections, appointments with contractors for painting, etc, and other requests that have arisen along the way. I could go on and on about the exceptional service that we've received from the Breese team, but I'll simply say this: If you are considering buying or selling a home in Western North Carolina, do yourself a favor and call Ron and Landen first. With 35+ years of combined local expertise and a true "customer first" focus, they'll earn your business!

    From the owner: With our 68 years combined experience allow us to invest our ambition and expertise toward all your…read morereal estate goals. Located in the vibrant Downtown Waynesville within the Historic Strand Theatre, our business enjoys substantial foot traffic, enhancing our accessibility and visibility.

    Carolina Vacations Rentals

    Carolina Vacations Rentals

    (2 reviews)

    Rented a vacation home for Easter Weekend. Booked it through Homeaway.com. Carolina Vacations is…read morethe property manager. The employees in the office of Carolina Vacations are very kind and polite. Although the fact that i have to drive out of my way to their office to get keys is antiquated. I generally am able to settle contractual and payment matters online before i arrive, and use an electronic lock or lockbox, since almost all properties have wifi these days. Round trip, an hour of my life that I wont get back. I showed up at check in time , and the receipt and keys were not ready. Gladly waited in their lobby because it allowed me the opportunity to charge my cell phone and do a little work online. The receipt still did not agree with my online receipt from the owner that i received online, but i was assured that my card would just be charged for the amount online shown on Home Away. Got to the property after a serene drive through the hills and mountains. Nice looking house. Unlocked the door and would throughout. Unfortunately the downstairs had not been cleaned at all as each room downstairs either had dirty towels, unmade beds or trash. Upstairs looked like it had been picked up, but not cleaned. Dissapointing to pay full price, a cleaning fee, and a hot tub cleaning fee for a dirty house. Carolina Vacations needs to step up their property management game.

    I have rented through Carolina Vacations many times for family vacations. We have always had a…read moregreat experience. The staff is very courteous and helpful, we look forward to renting again soon!

    Select Homes - propertymgmt - Updated May 2026

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