This is a great dental practice - maybe the best I've been to. I've been a loyal customer for a…read morefew years now and have zero complaints. They also gave me some great advice, are genuinely friendly, and they will also make suggestions for services based upon your insurance coverage.

Staff and Dentist Dr. Lee Feinberg the very best. I am not one to go to the dentist much. I was…read morevery nervous and scared. They all made me feel welcome, and eased my mind about my fears. I like it there. I'm glad my insurance company pointed them out.

Dawn is the best!! Always such a gentle yet thorough clean, and keeps me entertained throughout my…read moreteeth cleaning Dr. S is very kind and knowledgeable. I've had a few different dentists in the past, but have really been enjoying my expierence here thus far!

This is my first visit to the dentist in the Pittsburgh area. After an extensive online search I…read moredecided to give Dr. John Sartorio a try. Making an appointment was easy and I could schedule within a week (for a new patient, which I find to be great). I arrived at the dentist a few minutes early and filled up necessary paperwork. The receptionist was more than helpful and polite. The waiting room is clean and spacious. As I was guided to my "patient chair", I looked around and it seemed that many patients can be accommodated for simultaneous check ups (though I believe there is only one dentist here). Dr. Sartorio was thorough and spent about 40 minutes checking my teeth (regular check up), taking X-rays and chatting about random stuff. In no way I felt rushed. He does have good "bedside manners". The place is well laid out, equipment seems up to date (X-ray machine hidden in a cabinet when not needed) and sufficient hygiene is maintained (gloves etc). I will be returning for a cavity filling and cleaning soon. The only minus is that the dental hygienist is overbooked (more than the dentist). Quite the contrary to what I have been used to. Note: They do accept a lot of insurances and will file a claim for you even if they are out of network - this makes your life much easier.

I will not devote a lot of details and accolades to this review. Suffice it to say that from…read moreeverything I have experienced from day 1 (Initial exam, cleaning, two crowns) has been perfect. State of the art equipment, excellent communication and a pleasant, professional atmosphere. As little stress as you could possibly imagine with dental work. Note: It's out of their control but be aware that parking at the Shadyside Place is an adventure. Recommend that you just go down all the way down to the outside area and use the ground level entrance and elevator. Everything is very tight in the garage itself.

I've been going to this dentist office for several years now and it's convenient for me because…read moreit's within walking distance. The front desk person always remembers me and I get to go back usually less than five minutes after being checked in. I like that they have a texting system for reminders about appointments. They texted us all today mentioned that their parking situation is valet only right now which didn't affect me because I walked but I can see how that can be annoying to others. Their waiting area is small with three chairs but they have things like a cell phone cleaner and bottled water while you're waiting. I had my six month check up today. I had X-rays done, my next appointment scheduled, cleaning, flossing, polishing, and fluoride done. A dentist also came in after the hygienist and checked my teeth. All of this was done in about 40 minutes. They usually give you a small goody bag with a toothbrush, a small thing of floss, and a travel toothpaste tube but they didn't this time for me which isn't a big deal. My fluoride treatment was $20 and I paid with my FSA card.

I've been going to Dr Loeffert for about 12 years. She has been exceptional. Technically superb…read more Easy to book appointments. Plus she has genuine compassion when You have an emergency need.

Excellent dentist! Everyone here is extremely kind. There is…read moresuch a calm about the atmosphere. Last time I had such a fun experience, we were laughing so much. The music is great too! I told them that I actually look forward to seeing the dentist! I highly recommend them! Dr. Loeffert definitely deserves 5 stars!

Dr Johnson is amazing! She did my veneers in 2018 and I always get compliments on my smile!read more

Headline: Elitist, Predatory, and Medically Negligent--A Blatant Bait-and-Switch…read more 1) As a healthcare professional, I am horrified by the conduct at South Hills Dental Arts. They practice a blatant bait-and-switch: their website and Yelp explicitly state they 'accept most insurance' and will file claims for you. However, once I was in the chair on my second day, the staff rescinded this and presented an astronomical $21,000 treatment plan, stating point-blank they 'don't accept any insurance.' Take note: you should receive the total bill estimate on day one, before anything is done. When I disclosed my full disability and limited funds and asked for a payment plan or sliding scale (standard in ethical practices), the staff (biller) literally scoffed. I was told they 'don't like' taking Medicaid (my plan, surprisingly, would have covered absolutely everything they wanted to do) patients because it 'doesn't reimburse enough' and they 'have bills to pay.' Their elitism is only matched by their dishonesty; they performed X-rays and impressions on the first day, then waited until I was back on day two and 'ready to start' the procedure to reveal the full, confusing bill--a direct violation of the 'Federal No Surprises Act'. Most disturbingly, their post-surgical care was nonexistent. After an extensive bone graft and infection debridement, I was left in 'uncontrolled wild pain' for three days with no sleep. I was repeatedly ignored and told to 'just take Tylenol 3, Motrin, and use ice,' which was so medically inadequate that I was forced to go to the ER to get basic pain relief. It is a sad state of healthcare when dentists are so terrified of the FDA that they refuse to follow the drug guide for acute pain, abandoning their patients to suffer. My father was a surgeon who never turned away a patient in need; this office represents the exact opposite of that medical integrity. Not only did he accept anyone, whether they could pay or not, but he also made sure pain was adequately addressed, as it's vital to healing and considered the 6th vital sign; it's so important. Do not trust them with your health or your wallet. While I take responsibility for not doing my due diligence and reading the excessively poor reviews before I went there, I trusted my case worker to do right by me and make sure the office she chose either accepted my dental insurance or at least charged reasonable prices similar to what other dentists in Pittsburgh charge, not high-end boutique-level NYC prices. To add insult to injury, I simply asked the biller to provide a clear bill in which the numbers and procedures matched the appropriate days, and she took it as a personal attack and got mean. I have never been scared of the dentist until now. I really wish I had the confidence to walk around without my front tooth rather than to bear subjecting myself to the rest of the brutal procedure and suspected lack of appropriate pain control. It is especially disturbing to. know that a peer from high school's father would run a business like this. I would be too ashamed to show my face in public. On the flip side, it made me so incredibly proud of my dad, knowing he was a surgeon who wouldn't turn anyone away, no matter whether they could pay the bill. South Hills Dental Arts represents the exact opposite of that medical integrity. Do not trust them with your health and your wallet. The multitude of bad reviews, sadly, say similar things, showing this isn't new; it's a pattern. I want to be very clear, though: Dr. Yousuf (my dentist) and all the staff except the biller and, I assume, Dr. Crandall, the owner, were phenomenal. I can thank them for a lesson in poor business ethics and a newfound extreme fear of dental procedures.

I am so incredibly impressed with the quality of care, friendliness and professionalism I…read moreexperienced at Babcock Dental Center. I have been dreading going to the dentist because of how my past experiences have been, but wow -- where you go truly makes a difference. The staff is so friendly, patient and informative that I felt completely at home and comfortable. My mouth is very sensitive, and cleanings have always been pretty painful for me, but I barely felt a thing here! I have already recommended them to 3 friends and I'm actually looking forward to my next visit.

Both dentist at this establishment are professional, experienced…read more I've been going to this place for for a few years now, and I couldn't be happier with the care I receive. From the moment you walk in, you're greeted by a friendly and professional staff who make you feel comfortable and welcomed. Both dentist are not only highly skilled but also takes the time to explain every procedure, ensuring you feel informed and at ease. The office is clean, modern, and equipped with the latest technology, making each visit as efficient and painless as possible. I've had everything from routine cleanings to more complex dental work, and I've always been impressed with the results. If you're looking for a dentist who truly cares about their patients and provides exceptional care, I highly recommend Babcock! --- Feel free to customize it to better match your personal experience!

I was a patient at McNeil Dental for several years, and unfortunately my experience there became…read moreextremely disappointing. One of the worst situations happened when I went in to have a painful tooth looked at and was told I urgently needed a root canal on my molar. I was already in the chair, in severe pain and literally in tears, while Dr. McNeil spent about 45 minutes discussing the situation before eventually telling me she could not perform the procedure because it was the end of the day. It was a Friday, and despite calling it an emergency, the earliest they could get me back in was the following week. Thankfully, another dentist was able to squeeze me in the very next day and completed the root canal without issue. What has been even more upsetting is what I later discovered about the crowns I had done there. I'm young, have always maintained excellent dental hygiene, and noticed that ever since getting two upper crowns done, both sides of my mouth would bleed heavily. I brought up my concerns and was repeatedly told everything looked normal on X-rays. A year later, I saw a new dentist who immediately identified major problems with the crown work. I was told there were gaps around the crowns that allowed bacteria and infection to form underneath. I now have two infected crowns and have been informed that every crown done at this office needs to be redone -- only about a year after having them placed. I specifically invested in getting extensive dental work completed while I had good insurance because I believed this office was reputable. Looking back now, I feel extremely let down by the level of care, attention, and quality of work I received.

I've been a patient of dr McNeil for several years now and have no issues with her as a…read morepractitioner. However, the current front desk person is a problem. She cancelled my routine dental cleaning twice and refused to schedule a dental treatment which was recommended by dr McNeil. I've called 4 times in the past month trying to get it scheduled and even asked that front desk lady to have dr McNeil call me to figure out why it's been so challenging just to be scheduled for a simple procedure. Today when I called again, she laughed at me and was rather disrespectful. I've never experienced such a bad customer service before.

I ended up in emergency care after my root canal here (unrelated to Dr. B's work!), and the…read moredentists there were all crowded around my mouth, going on and on about how wonderful the crown looked and how they couldn't even tell it was a fake tooth. I've also encountered some (lack of) insurance problems, and Dr. B has worked with me on those to try to lessen the stress. Worth the drive to the south hills, for sure! Also, the office itself is relaxing. Some of the ceiling tiles in the rooms are clouds, just for an added touch :) And there is a photo book in the lobby of a medical mission/service trip Bellios took. He's just an actual decent human being, which is comforting when you're sitting in that dreaded chair!

I absolutely hate going to the dentist. I think it's the scariest place on earth so I was pretty…read morenervous when I first made an appointment here. The whole staff was incredibly kind and they are all very upbeat. Dr Bellios was so nice in explaining everything to me when he made my treatment plan. There wasn't a single question or concern that I brought up that he didn't make me feel at ease about. The girl at the front desk (Rena?) is super awesome about finding an appointment time that works with your schedule and working with you for a payment plan if you need it. She puts you at ease the minute you walking in the door and that makes her spectacular. I ended up needing a root canal, crown and some fillings. The root canal wasn't what I thought it would be like. I was so scared that it would hurt but Dr Bellios was very patient and made sure it didn't hurt at all. Every step of the way he was very kind and patient, even when some things just wouldn't get numb! I've Now completed my treatment plan and I couldn't be happier. If you are looking for a new dentist I highly recommend coming here. The whole staff is great and if you're afraid of the dentist, like I was, they'll fix that :)