I had a fantastic experience with Seidner's Collision in Perris. My brand new Mazda CX50 get the nasty end of a freeway flying piece of plywood; hood, from bumper, front radar, passenger side fender/rim/sideview mirror all got damaged. Took my vehicle to Seidner's and got a 2 week estimate and a ride to my rental car. 1 week later my car is done and looking brand new again! Special shout-out to Steve and his superb customer service!!! read more

I had a great experience with Seidner's Collision Center and would absolutely recommend them. I brought my Toyota Corolla in after the trunk lid was damaged from a Quick Quack car wash, and the team had everything repaired in less than a week. They replaced the trunk, repainted it beautifully, and even went the extra mile by washing and vacuuming the inside of my car. The trunk also wasn't consistently popping open before, and they fixed that issue as well. Steve was especially helpful and courteous throughout the entire process. At pickup, I noticed what looked like scratches or polishing marks on the bumper and was concerned. I mentioned it to Steve, and he immediately took care of it--turns out it was just bird droppings (must have been from a massive bird, lol). He buffed everything out and made sure the car looked perfect before I left. What really stood out to me was the level of customer care. Jasmine made the initial process easy to understand, and Steve gave me a clear and reasonable timeline. He called before starting the work to explain what they found during the assessment, what repairs would be done, and provided an updated estimate. He also called when the work was completed. Throughout the process, they coordinated directly with Enterprise for my rental, which made everything seamless on my end. After I left, I thought I heard a knocking noise and went back. Steve took the time to walk me through the repairs and even went for a drive with me to check it out. The noise had already stopped and hasn't come back, but the fact that he took my concern seriously and didn't brush it off meant a lot. The work comes with a lifetime warranty for as long as I own the vehicle, which gives great peace of mind. The insurance process with Mercury was smooth, and having Enterprise right next door made rentals incredibly convenient--they even arranged pickup and drop-off. The lobby was clean, smelled nice, and had plenty of seating. Jasmine at the front desk and Eric the manager were both kind, knowledgeable, and very easy to work with. Overall, the entire team made what could have been a stressful situation incredibly easy. Highly recommend! read more

Wouldn't recommend, took my car here after a collision, just to call me and tell me they cannot fix my car...after having it for 5 days. Terrible communication would never recommend. They do not care about YOU. read more

I was very happy with the service I got at Seidners. The quote for repair was very reasonable, the car was done right on time and it looked as good as new! Everyone was kind and helpful. It is also so close to Enterprise for the rental car. No complaints at all. read more

Seidner's Collision Center - Body Shops Near Me - Perris, California

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This was a great experience. It was a seamless process. My 2021 Honda HR-V looks great. Thank you for making it so easy.

My vehicle was towed here after an minor accident. My car's suspension and right front fender was damaged. The service rep, Steve Stepps was assigned to my collision repairs so I met with him the morning of (02/26/26). After I asked a few questions (repair time, what parts will be used & etc.) he turned to me and said "this isn't a good fit for us." He explained that he didn't think I should get my car fixed with them. As if he owned the shop. Due to my concerns, he just dismissed me and didn't want to even start my estimate. After specking to the shop management, the manager apologized and started to prepare documents for the service estimate. Then Steve took the manager to the back of the shop, they returned minutes later and said they couldn't work on my car after all, due to some mechanical issue that they wouldn't be able to warranty. I thought this was sus since Steve was the only person that worked with my insurance company as if it was his contract specifically. In any case, I needed to leave and tow my car to another shop. I reported the incident to the Regional Manager Jeff in which he returned my call and apologized. He said there will be re-coaching in customer service due to my incident. read more

Alexus was our service advisor and he was great. Completed the job quickly and kept us updated throughout.

Fast Service, Great Communication, They Fix my Gas Tank. My toyota was vandalized in the city of Perris and they Fixed in 1 day read more

Seidner's Collision Center - My Car before they repaired - Body Shops Near Me - Perris, California

Went in for an estimate and immediately was met with a bad attitude from the receptionist because I did not have an appointment. Alexis Medina came out to help me and I explained to him that I wanted a written estimate because I was undecided about cashing out or having the shop repair the truck if they used OEM parts. He said that they did not use OEM parts and that they would use the most cost effective parts to save the insurance company money. It seemed like I was taking money from his own paycheck because I mentioned the possibility of cashing out. It took almost a week to get an estimate when I had gotten two other estimates from other shops in 20 minutes. I decided to have the shop repair my truck and dropped it off. When I dropped it off I told them to check my alignment because my tires were wearing out weird. He said they would not do that since the impact was in the front. I told him I was hit in the front but the impact came from the side. We argued about physics apparently he missed that class in high school. I told him that they were not working with me and that it was going to reflect on their survey. They were upset but kept my truck. Right before they closed the manager called me and said to pick up my truck because he was sure they could not meet my expectations. I told him to fix the truck and he refused. He was a real prick and said he had talked to his crew and he decided not to provide service to me. I told him that it was personal and he denied it but said to pick up my truck and take it somewhere else. I called State Farm and filed a formal complaint and I will be talking to their main headquarters and file a complaint against this shop for their poor communication, lack of customer service, and having the skin of a slug. Managers like this bring big companies down. read more

Very professional and great customer service. Updates at every step of the repair. Fully satisfied with the whole experience. Car looks great! Thanks to Josue and the whole Seidner's team! read more

So we had a parking lot issue with someone who scratched our car and didn't leave their name and number. Imagine that. After calling AAA to set up some repairs they mentioned that Seidners in Perris was our nearest local AAA certified repair center. After going in and meeting with my first point of contact his name was Jesse, he was very informative and let us know exactly what would be happening and the alerts that we would be receiving regarding the repair. It was nice getting text messages most every day regarding the repair and when it might be done. They actually got it done a few days earlier than they thought they would. Again, it was a seamless experience and I appreciate their help and especially the information and updates I got from their representative Jesse. Thanks again Seidners! read more

Friday Nov 15 , 2019 We finally got to pick up wife's car after a lady back into the front end of her new honda with 11 thousand miles ,.we had an Another incident where we brought our 2013 Toyota rav 4 , it's a AAA repair shop On our cars we were welcomed with prompt returned phone call with questions we asked , we got daily text messages on vehicle status Would love to sincerely thank Lisa , Jessie and Steve for superior service Brenda & Ted read more

Seidner's Collision Center - Got er done - Body Shops Near Me - Perris, California

Grateful for the communication every step of the way and my car looks brand new again.....all smiles

I recently went to Seidner's to get my vehicle repaired and could not believe just how fast they had done it! Big thanks to Steve for being super communicative with me throughout the whole process and for getting me my car back as fast as possible. read more

Due to a series of unfortunate events, I've taken my car here twice in about 2 months. At first, I was a little skeptical because my car (a Subaru WRX) is my baby. I wanted my car to come out looking brand new. Both times, everyone at this location have been very helpful. I was always updated about the progress of my vehicle via text message or calls. I even got my car back before the projected finish date. My car was always washed and looking brand new when I picked it up. 10/10 would take my car here again but let's hope I don't need to lol read more

No stars if I could!!! TOTAL WASTE OF A TIME, A YEAR To BE EXACT!!!! After waiting a year with no feed back on when they would even take a look at my car that was parked in my garage; I called the shop frustrated I won't lie I have been paying for transportation a whole year. I spoke to The "Manger" long story short he said he would no longer service me just because I was livid with their communication skills; if you don't want to hear you have lack of communication skills then communicate better!! How are you going to deny me service only because you don't like to hear the truth... Everyone was very nice except for that manager he's a real prick... such a douche... I went to a different shop & my car was fixed in 3 months!! Lmfaoo 3 MONTHS!!! What Seidner collision center couldn't do in ONE YEAR!!! read more

Seidner's Perris is so professional and they make you feel safe and welcomed. They're there with open arms to help you through your repairs and update you every step of the way. They were even able to drop me off at Enterprise nearby to pick up my rental while my car was in their shop. They don't like taking shortcuts and would rather have your car ready for you to their utmost service. It really feels like everyone there likes their job and it make the environment a comfortable place! (: read more

Do not go here!!!!!!! Hack body shop I took my dodge in for a bumper repair and they gave the truck back and said this is the best we could do. They misdiagnosed the problem and never presented a solution after two weeks. I removed my vehicle and cut my losses. Communication was unclear and the resolution changed daily. Don't make the same mistake go somewhere else!!! read more

I hit another car at the John Wayne airport. Called AAA insurance and they told me to take it to Seidner's. So took my car there. Jesse took pictures and said he would call with estimate. Within a couple of days I had estimate and appointment for repair. Took it in I'm Monday and got it back on Friday. Jesse brought my car out. They fixed it like new and had washed my car. Jesse made it very easy for me. No stress! Thank you so much! read more

This was the best experience that I have ever had with an auto body repair shop. This location was conveniently located next door to enterprise car rental. Jessie Castaneda was awesome and he kept me informed of my vehicle progress every step of the way. My vehicle was repaired back to factory standards in a short amount of time. All new and authorized manufacturers parts. read more

I don't really write reviews, but I felt compelled to write one after getting my car fixed here. My car was in a hit and run, so I was so upset, and to meet this wonderful people was a pleasant experience. I had a great experience, from start to finish. Brisa was amazing she was polite and very caring, and very friendly. She was very adamant on making my experience a very smooth, and fast. She was very helpful with my rental experience. She made me feel like I was the only client they had, made me feel like I was their priority. The manager Erik Pedoza, made it his priority to insure that everything was done correctly. Jesse Casteneda, was amazing and kept me update through out the process. I was so happy when I received my car back, I have custom paint, and the fact that they matched my paint job was amazing I was so thrilled when I saw my car. When I showed up, they had washed and cleaned the interior of my car - which I was not expecting. Seriously, my car hasn't looked this good in a while. I will be telling all of my friend, and collogues. This team is amazing, and you have made this awful experience, into the best experience i could every imagine. read more

On July 15 2019 I took my Hyundai Sonata for repair, got hit on my driver & passenger side door so my insurance recommended this place, the lady in the desk was really helpful an Steve did a good job to keep me updated with my car 2 weeks later l got my car back the paint look good the doors were new so l was happy The only disagreement I had that day was that my car was dusty from the inside & so was my engine, that because they disassembled the front, rear bumper an doors. They had it outside during the day without doors an bumpers, Couple day later l wash my car then l notice that the job they did to put it back together was not to great specially my front bumper was missing screws an the reason why l notice that because they were trying to screw one off then in there that didn't belong to the car then l notice there was a scratch on my bumper and the hood there was paint coming off and then l check the front door an notice the Assembly was poorly done here goes the pictures for you guys to see what I'm talking about read more

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I just recently took my Chevrolet Silverado here to get fixed and restored and these guys did a great job. Steve is a great associate and he kept me updated and informed of what was going on the entire time until they finished the job. The service and hospitality here was great too, from the Associates at the desk to the associate Steve who helped me. Best thing of all was that my truck was finished 3 days earlier than promised. I'm completely satisfied with the service and the work I received and I would recommend this place to anybody who needs body work done to their vehicle.. read more

I'm very happy with the service they provided me on my Nissan MV200. From the beginning until the end. They are very responsive, on time and overall professional. Would definitely recommend Seidner's Collision Center to everyone! Thank you guys ! read more

Service was fast and simple... I literally just dropped off the car, got into my rental that was ready to go and wait a few days to pick up. I was updated daily on their progress and even got my car a day earlier then anticipated. Thanks Jesse Castaneda and the staff at Seidner's for the great service. Best experience I've had when dealing with insurances and body shops. I will definitely be recommending them to friends and family. read more

Did a great job. Kept me informed the whole time. I wish there were more businesses like this. Very happy with their work

I recently had my tailgate stolen from my Ford F-250. My auto insurance referred me to this location. My service Representative was Jessie. I was very impressed from the moment I met Jessie. He was very customer service oriented and withing 20 minutes he provided me the breakdown of the cost to replace my tailgate. Jessie advised me it would take 3 or 4 days to do the job. I dropped it off on a Monday and he kept me appraised of the progress each day. I received a call on Wednesday evening that my vehicle was ready for pickup. I picked my truck up first thing Thursday morning. The truck looked great and the paperwork was ready for me to sign and I was out the door within 10 minutes. I would highly recommend this shop for all your body repairs. Great customer service. Thank you Jessie and your staff for a great job. read more

I have to say Seidners is the best customer service Collision Center I've ever dealt with. I brought in my 2013 Toyota Tacoma on Tuesday morning they had an estimate that afternoon and the truck was complete by Thursday. Steven my service advisor had great communication and kept me up-to-date on what was happening. I picked my truck up it was completely detailed and looked perfect. GREAT WORK!!! read more

Mr. Steve Stepps & his crew took care of me! They saw that I was back on the road, after repairing my wing window within the hour. Good job to you and your crew Steve! read more

In October 2021, my friend was rear ended in his new dodge truck and needed a bumper replacement. He decided on Siedner's Collision Center in Perris. So in October 2021, he went down for his estimate. While he was there, an irate woman in lobby was complaining to the customer service about why her car wasn't finished yet. He should of went someplace else then. Estimate was complete, insurance approved, and the wait began. He called the receptionist twice a month to get an update. Each time she would say, "Jess will call you back. He is with a customer." Each time time she said this, and each time he never called. Four months went by, never heard from Jess. The receptionist did say "the bumper is on back order due to Covid." After patiently waiting four months for a bumper, my friend started calling around to find out if he could purchase it himself, or if it really was out of stock. He was successful and got it in 2 days and fortunately did not have to proceed with using their services. Four months is too long to wait for a bumper. read more

I have had repairs done on my vehicles in the past and I will only use them. I have referred all my family and friends to Seidner's in Perris when they are in need of any auto body repairs. I love the customer service, someone always keeps in contact with you to give you updates on the repairs and you can even see the status and progress of your vehicle online. My vehicle took a few more days to be ready than anticipated and J.P took care of everything from extending my rental to making sure I was taken to the shop to pick up my vehicle when it was complete. Great professional and friendly staff !! I HIGHLY RECOMMEND !!! read more

Seidners Collision center in Perris did great work on my vehicle. Eric made sure that quality parts were installed and did not settle for alternatives , as the insurance company was trying to suggest. I was always informed about the status of my vehicle. Most importantly Eric was able to address a minor issue very quickly and that reflects Seidners' commitment to customer service. ***Update*** one star removal because my front door lock was not functioning. It was working prior to work started....so one star removed, but still the bodywork done was awesome! ***Update*** 4/29/2016: You can tell how a business values their customers not only how they are treated when things are going well, but how they resolve customer concerns. Eric took the time to read my previous review and reached out to address my problem. I took my car in and he had the issue resolved very quickly. Seidner's Collision Center in Perris, as well as Eric and his team, have earned back the five stars! Jeffrey S. read more

Steve was amazing at keeping me updated with the status of my car everyday until it was all fininshed. The staff is very friendly and helpful. They did an amazing job !! I definitely recommend everyone to come here !! read more

My experience at Seidner's Collision with my car was the best thanks to Mr. Erik Pedroza, who always kept me informed about the repair process of my car without calling him, made me feel like the number one customer. He made me feel very special any question or doubt about my car that I had always had the patience and the experience to explain thank you, Mr. Erik Pedroza. My car is like new again, I'm super happy. Thanks again, you are the best read more

I was in last week, and I am so happy with their service. They were prompt, they were helpful and they were so nice. 5/5 stars for their service but 10 stars for their customer service. Brisa, one of their customer service agents was sooo amazing. She made everything so easy to understand, she worked fast and provided so much comfort about my car. She just reassured me when I had questions, she was so knowledgeable and that was great because I really had no idea what I was doing. Thank you, Brisa you were the epitome of great customer service! read more

Best place to get your car repaired. First accident and Seidner's is the place to go. very friendly stuff and Jesse always kept me updated thru out the repair process. he is very friendly and helpful. he answered all my questions and even helped me transfer all my my work stuff to my rental car. Offer me coffee and water. very very happy with the overall experience from that minute i walked in to the delivery day of my car. He introduce me to his manager just in case i has any questions with the repair process. my car is my baby and i am telling you they took good care of my baby. They wash the car and vacuum the interior. I will refer Jesse, Erik and Seidner's to all of my friends and family. I sent and email to my Insurance company AAA to let them know how good these people are. Once again best place ever to get your car repaired. Keep up the good work. read more

I had to bring my car in after an auto accident, and I am so happy that I chose to come here! Not only was Josue very helpful & very attentive with letting me know the status of my car, but my car was also fixed before the estimated date! 10/10 would recommend picking Seidner's! Great customer service also! Jesse offered me water & made me feel right at home. They do an awesome job & really show they care about their customers and their cars!!! :) read more

Seidner's Collision Center - before & after! - Body Shops Near Me - Perris, California

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Very rude unwilling to even give an estimate because I didn't have my insurance claim paper work with me. Another body shop with a little more leg work on there part gladly took my truck in for repair rite there on the spot. read more

Everything was perfect here if you need your car repaired hassle free and updates daily on how the process is going or if any changes have happened from initial inspection this is the place to go! Eric the sales manager was great as well as everyone I came in contact with here at Seidner's from day one very friendly which is a plus in my book! If I ever need any more work done I will be coming here! read more

Very poor service especially for someone spending ?$8175. Took my car in at a 5400 dollar quote then surely once they know I will pay it when up in cost th $8600. And after than I settled on paying 8175 with them. Then I told them ok I'm going to slit payment between two cards. 'Ok that's fine" Well after a week goes by they contact me to tell me ohh yeah we can't slit the payment it has to be all in one. I said ok I'll just pay it cash then ok we'll now we need a deposit to start everything even tho we said we didn't need anything until car is complete. Long story sure don't go here if your paying cash. They are fraud and very rude peopl and horrible service especially for someone paying that type of money. I ended up taking my 8000 somewhere and I highly recommended you should too. read more