I had a large window and two doors, one front door & one garage fitted by Suffolk Doors and…read moreWindows. Darren, who visited me to see what was required, was both friendly & knowledgeable, not pushy or demanding like many double glazing companies you seem to hear about these days. I was very happy with the quote given and was kept updated by the lovely Sue, who was always available by email and phone. They went above and beyond in getting the window fitted very quickly for me, as I was struggling to heat my home during winter 2021 due to the large hole created for the window. To do so they fitted me in on a Saturday. A few weeks later my two doors were fitted, again on a Saturday, way ahead of what I was expecting! Three guys in total fitted the window & the 2 doors. They were all very friendly, answered questions & nothing was too much, no mess left was behind either. I was told that if I encounter any issues whatsoever, to call them and they would visit. Nothing to date. This is a local company in Sudbury, that does things the right way. Everyone that I interacted with was friendly and helpful. I thoroughly recommend them. Glenn Hutton

We needed a pane replacing after a stone went through it from the mower. Even though they were…read moreextremely busy they still made time to come and measure up within a day. A few weeks later they arrived to fit the pane. The pane was of good quality and blended well with the existing framework etc. They kept us up to date with what was going on so communication was excellent. We were also surprised at how cheap the pane was. In fact it was below our insurance excess so we didn't even have to claim. It is a shame we had arranged to have some of our windows replaced prior to dealing with Suffolk Doors and Windows as I would happily use the again.

Recently purchased a bifold door supply only from Hadleigh glass for my garage conversion. The…read moreoffice were so knowledgable and answered all my questions. The doors turned up quicker than expected and quality was spot on! The wife is happy and so I am - I will be back for the front door later in the year. Recommend +

I would give this company no stars if I could. They started…read morebuilding a glass extension for us over a year ago. We have had problem after problem after problem. Including them ordering the wrong coloured frame for the inside. (Which they built regardless and eventually had to be replaced). OVER A YEAR on this still isn't a useable space. We have had someone from hadleigh glass out today to look at the side door which has been fitted so badly there is a huge gap- letting the air straight through. Their communication has been appalling throughout. We have had several other tradespeople to do finishing touches. They have all commented on the poor quality of the finish. Every wall is bowed so badly the carpenter struggled to fit skirting boards. The decorator has also quoted extra because of the poor finish on the plastering. He said it was the worst plastering he has ever seen. At each point of this process things haven't been done when they were promised. The men have just not turned up on several occasions- no explanation given. Or they have turned up with no warning and expected us to be there- like we don't work?! I have no clue how a business in the modern world can attempt to operate like this. I am now wondering how long it will take them to fix the door- and when we'll finally be able to paint and finish. AVOID THIS COMPANY.

I was almost discouraged from using this company by a competitor, who came to provide a quote at…read morethe same time Grabex was installing for a neighbour, but I decided to get a quote regardless. The price quote was competitive, however the sales consultant was absolutely lovely and professional from start to finish, not pushy, provided required information to aid our decision making. On day of install, installers arrived on time, were professional, and did a stunning job. My partner and I, are very satisfied. The windows look great, and have dramatically changed the look of our home. We were also impressed by the Supervisor who came to check that the installation was progressing as planned half way through, Totally recommend, service and quality of windows is excellent. More companies should aim to be like Grabex.

From the owner: Grabex Windows is a specialist manufacturer and installer of bespoke, high-quality timber and…read morepremium aluminium windows and doors. Based in Orpington, Kent, we supply and fit for residential, commercial, and trade customers across Greater London, Kent, Surrey, and surrounding South East areas. Our made-to-measure double-glazed (and triple-glazed) product range includes timber sash windows, aluminium bi-fold and sliding doors, glazed roofs, steel doors, and heritage timber windows and doors. We are members of FENSA, GGF, and also Reynaers Aluminium Premier Partner, as well as Grand Designs Magazine's Approved Premium Partner. Get the best quality, factory-direct products tailored to your exact requirements.

A great selection of double glazing repair spares. The staff really know there stuff when it comes…read moreto sourcing difficult to identify window parts.

From the owner: Next day delivery on stock items. Trade customers receive up to 40% OFF many popular items.read more

I have used Carlos, the picture framer here on numerous occasions over a number of years. He is…read morefantastic. His advice is always spot on, and obviously has a great eye for art work. The finished product never disappoints. I wouldn't hesitate to recommend him, and indeed often do to friends and family. I don't normally write reviews for these websites but on this occasion I made an exception to correct the impression given by the other reviews. One of which appears to be very old and the other appears to relate to a different company.

This shop is part glass and mirror shop and part framing service. I've had some weird interactions…read morewith both sides of the business, but I persevere because they're just down the road. When I needed glass replacing in a window, I went in here for a quote and the guy exploded at me in anger for not coming in earlier in the day. I've never been told off before for being late as a customer! Anyone would think he was employing me, rather than the other way round! I used them anyway and they sent another guy round who replaced the window glass very quickly, so I don't know what all the fuss was about. (I suspect it had something to do with an afternoon football match.) I have also used the framing service and got a print reframed here for £20-£25, which I was pleased with. But when I went in recently for a quote, the guy handling the framing side didn't seem to know how to deal with more than one customer at once and just ignored me, even though the couple in front were busy browsing and he could easily have attended to me while they were making up their minds. I gave up waiting in the end and went home. A word of warning: beware asking the glass guy about frames or vice versa. I once made that mistake and got told in no uncertain terms that they are not responsible for the other half's business (a tad confusing as they share the shop, so how would you know?!). So watch out for shopkeepers with anger management issues! A handy shop to have on your high street, nonetheless.

Vic and his team replaced 10 windows for us and did such a brilliant job. Responsive and organised…read morein the planning, professional and efficient in the installation and kept everything very tidy. Many thanks!

A really professional company with a focus on high quality products and great service. The price…read morewas very reasonable, the workmanship excellent, and the staff extremely helpful and courteous. We love our new windows!