I had a large window and two doors, one front door & one garage fitted by Suffolk Doors and…read moreWindows. Darren, who visited me to see what was required, was both friendly & knowledgeable, not pushy or demanding like many double glazing companies you seem to hear about these days. I was very happy with the quote given and was kept updated by the lovely Sue, who was always available by email and phone. They went above and beyond in getting the window fitted very quickly for me, as I was struggling to heat my home during winter 2021 due to the large hole created for the window. To do so they fitted me in on a Saturday. A few weeks later my two doors were fitted, again on a Saturday, way ahead of what I was expecting! Three guys in total fitted the window & the 2 doors. They were all very friendly, answered questions & nothing was too much, no mess left was behind either. I was told that if I encounter any issues whatsoever, to call them and they would visit. Nothing to date. This is a local company in Sudbury, that does things the right way. Everyone that I interacted with was friendly and helpful. I thoroughly recommend them. Glenn Hutton

We needed a pane replacing after a stone went through it from the mower. Even though they were…read moreextremely busy they still made time to come and measure up within a day. A few weeks later they arrived to fit the pane. The pane was of good quality and blended well with the existing framework etc. They kept us up to date with what was going on so communication was excellent. We were also surprised at how cheap the pane was. In fact it was below our insurance excess so we didn't even have to claim. It is a shame we had arranged to have some of our windows replaced prior to dealing with Suffolk Doors and Windows as I would happily use the again.

I have recently had some new windows fitted the service was excellent, all I had to do was move my…read morefurniture and they got straight to work. They leave no mess and the quality of service and finish is excellent. I will defiantly be recommending them to a friend.

Excellent professional tradesman. Most accommodating - responds to emergency situations. We have…read morehad several windows repaired and are extremely happy with all the jobs undertaken as are other customers we have recommended Simon to. He is a very personable and honest young man. We would have no hesitation in recommending this company.

From the owner: Repairing all makes and design of window, door and conservatory. Services include:…read moreBroken & Misted Sealed Units Door & Window Adjustments Broken Handles & Hinges Tilt & Turn Adjustments Bi-fold & Patio Door Repairs Replacement Lock Conservatory Leaks Letterboxes & Cat flaps Secondary Glazing Installed Fire Escape Hinge Installation Security Upgrades

I seriously regret employing Falcon Windows to replace the windows and doors and fascias in my new…read morehome. The instillation was a nightmare with moody fitters, poorly organised supplies and arrogant responses from the management. No consideration was given to my comfort whilst the work was carried out with my bedroom left open to the elements overnight, forcing me to sleep in the freezing cold. After four days work was suspended due to supply delays and not completed for seven weeks. Work was eventually completed but I was left with a with a manufacturing fault on one window, doors which needed adjustment and fascias that were missing trims. Worst of all was the arrogant attitude of the fitters and managers of the company who responded to my complaint with excuse after excuse and constant reference to the fact that I didn't understand the building trade (as I am a women presumably). AVOID AT ALL COSTS.

Someone from Falcon Windows kindly came over to measure up and provide a free quote for a glass…read moresplashback in my Kitchen. I was told that the glass could not be cut to exact size and that it would not run flush with my window sill. I was also told that if I wanted something precise that I would have to provide my own template and that it would cost me a fortune. After politely expressing my reluctance to pay for something that wasn't exactly flush with my window sill I was then refused a quote on the basis of "sounding like a fussy client" I understand that it is important to set appropriate expectations before quoting for a job, but this was going a bit too far. If a company strives for excellence then surely they should welcome clients that have moderate expectations?

Have used Ryan 4 times now . Exemplary work every time. You couldn't meet a nicer guy and so good…read moreat his job . I have recommended him to 2 other people both were over moon. Cannot recommend highly enough

Great deal of professionalism shown by these guys!…read more I needed to get few windows changed in my apartment, these guys came and did a miracle. They got the job done without any scratches or any other damage to my apartment or the windows. Had the trash taken out after them, all that on a reasonable price. Recommended!

Had some old windows that needed a change and was wondering who to call to get the job done, since…read moreI'm not an expert. Friend of mine recommended me this company, saying that its the best in the branch. Well he wasn't lying. Guys came, did the job fast and professionally and on top of that they took out the trash after them.

Speak a good service, when it came to the work the fitter was rude, didn't turn up on the day &…read morenever phoned back after three calls that day , took many calls & four months to get the work complete after great effort, the price was inflated after all the hassle & when I said I wasn't paying it Luke the Director was very rude & threatening, very unprofessional. Avoid as not a good experience received.

From the owner: Installers and suppliers of bespoke glass productsread more