I was so impressed by the organization and professionalism of this shuttle. The busses were clean…read moreand the drivers were extremely polite. They even offered water. Sedona has been wonderful and I truly appreciate the effort it takes to maintain such an impressive public transit system that is entirely free. Thank you Sedona!

When government gets something right it's worth applauding so here's to the City of Sedona, who…read moredefinitively answered the need for people to get to and from popular trailheads without having to worry about parking anywhere near them. The Sedona Shuttle is a free service that takes folks to and from a couple of designated (also free) parking lots to the trailheads of the most popular of Sedona's trails. It runs every 20 minutes and offers free bottled water to those about to embark on their hike. If I had anything negative to say about this service it would only be that the shuttles hold a limited number of people (about 20-25) so they do fill up, in which case you'll need to wait for the next shuttle.* In addition to the Sedona Shuttle the city also runs 2 other interesting shuttle services: Sedona Shuttle Connect (SSC) is on-request via app or phone (though nobody answered the phone when I tried that) which picks up and drops off riders at designated sites along a predetermine route. This proved useful when, not wanting to drive in the snow, I used the SSC to get from my hotel (Residence Inn) to downtown Sedona and back. The fee is $2 each way ($1/seniors) and with only a small exception I found this service quite useful. (When requesting a ride back, the app was not recognizing that I was on their route, despite the fact that I was. After moving around several times while retrying, I was able to summon my ride). Verde Shuttle, which I didn't use, operates more like a bus, with a route that takes you all over Sedona while also linking Sedona to Cottonwood. I was super-impressed with Sedona's public transport system. * Pro tip - Make sure everyone waiting to board is in an orderly line (yes, that falls on you) so that boarding happens in a way that's fair to those who have waited the longest.

Today, I chose to use our public transportation for the first time, taking CAT from Talqapauque to…read moreCottonwood. The driver, Tim, was exceptional and provided excellent customer service. He did an outstanding job checking his mirrors, which was very reassuring.

Keep up the good work crew !!!! No complaints about your services . We will recommend you to those…read morewho need a ride to town Sedona and camp verde

Ck's Need A Lift-Dennis my driver, was very prompt and courteous. I will definitely use them again!read more

Not a good service at all. For 35 minutes of ride, I was charged $240. My partner and I called and…read morespoke to the owner she refunded partial payment and said that she doesn't understand why the driver, Denis, charged so much. I would not recommend this service to anyone.

Omg this was an amazing train ride!!! They recommend getting hear early so you can eat and get…read moreready to board, you can't bring in outside food but you can bring in anything you had purchased in there cafeteria standard food cheeseburgers, chicken tenders, chicken sandwich, chicken wrap, salad everything you purchased came with a side of fries or chips or I believe it was coleslaw maybe potato salad. He just got to pick one side and it came with a soda as well Priced at $20, food was like amusement park food that did the job On the train you get adult lunch a bowl lol Cheese crackers grapes and a brownie we also did a champagne toast before the train left the station that was included, all the train cars have a bar and bartender very knowledgeable withbartending, and the lay of the land and what was going on with scenery and inside the train Sets were incredible comfortable to be honest the last half hour it put me to sleep the best nap I had in years thanks to the rocking of the train We definitely want to go in the evening for a night time tour We will definitely be back and highly recommend!!!

Get to facility early for food, drinks and restrooms…read more Clarkdale Car is beautifully restored. Grandt, Josh and Charley did a marvelous job, excellent service, very knowledgeable and very entertaining. Great explaining the history and geology of the area. Food and Drinks were absolutely enjoyable. Highly recommend! We will be back.

Driver called to let me know due to road construction she would be a few minutes late, She was…read morefriendly and we had a nice discussion about general topics, she was a good safe driver.

All I can tell you is that I have ridden this Shuttle numerous numerous times and they have never…read morebeen anything but professional, courteous and skillful. I have never seen them drive in anything but a courteous and expert fashion. What I can tell you of the drivers on the 260 is that they are generally rude, without driving skills and generally on their phones. Having personal experience with this service I would say that the fault in the driving is most likely with the other driver.

We went to a RUSH concert last month at US Airways Center for our anniversary. At the last minute…read morewe decided to price a car and driver to get us to the show. Rhonda was excellent at arranging a driver and nice car for the two of us with a short notice. The price was moderate and fair enough for having a reliable, smooth, clean and private car with a driver who would get us safely home after drinking a bit at the show. We got lucky to get a smaller sedan for the lower price than a LIMO and we got a very cool man named "Jack" who safely got us to our concert destination in Phoenix from remote Wilhoit. Our pickup and drop off location puts us on the remote two lane highways via Wickenburg for the drive to Phoenix. We spent three hours with Jack and we had the smaller sedan with no privacy. We had the larger sedan that stretched with privacy and shut off from the driver the last time we took a ride with Executive Transportation and the ride was pretty quiet and seemed longer. Both drivers were professional both cars were nice and we enjoyed our rides the two times we've used this company. Must say that we will order a smaller sedan and ask for "Jack" when we take our next ride into PHX for a event or show! We had great convo, the ride seemed to go by fast heading to the concert and the ride back to our place felt comfortable resting/sleeping most the way. We really felt at ease on the long stretch through the desert with Jack who also spoiled us with several stops along the way for the restroom and to grab some munchies and drinks. There have been some road changes and new areas of highways including ROUNDABOUTS built so Jack was even more valuable to us as a couple of Cali Kids trekking off to a out of state concert. We even were in territory that a GPS wont even show yet! Right when Jack had met us he handed each of us a card with his cellular number. While in the show Jack phoned to say WHERE he would be to pick us up and he had it all planned pretty well considering we were in a crowd in the HEAT OF THE DESERT! This driver NEVER MADE A WRONG TURN or if he did - we sure didn't know!! ALSO, a special note, the next day our phone rang and it was Rhonda saying we had to pay more. There was a small discrepancy about charging $55 additional for an extra 1/2 hour of overage and a parking fee! After we explained our situation to Rhonda and reviewing what we had agreed to the prior day before we arranged for the vehicle, she did listen! Our bill did NOT change and should not have changed from our original quote and we do appreciate that management took our reasons to not be charged additional into consideration. The ride was priced properly and fair and we had even gone above/beyond the gratuity that was PRE CHARGED giving our driver a decent cash tip. There was no legitimate reason to pop the parking and another 1/2 hour onto our bill once we reviewed the TIMELINE and LOCATIONS and the drivers personal CHOICE to park and have us walk far and several floors which was FINE by us! The 1/2 hour didn't exist and the $20.00 for parking was NEVER mentioned and was NOT part of the original quote/agreement. Communication is vital now and we do speak up when we believe we are being charged inappropriately or getting wrong product or service and not all know how to respond to a customer who tries to reasonably communicate. We had a GREAT time and the ride added to our good memories. Thank you to Executive Transportation for keeping it all sweet! You did the right thing to continue to please a good paying customer and did NOT break your agreement after we all reviewed the situation. We will continue using and referring your company to those we know.

Helped me at the 9th hour when neither uber or Lyft were responding due to the early hour. they had…read morea driver to my son in less than 15 minutes and to the Prescott airport when we were desperate and no one else would do it. Thank you for your amazing help at the very very last minute!

When this company was open it was wonderful it would run you up and down the mountains from…read morePrescott or Prescott Valley to the airport in Phoenix Arizona use them quite a few times never any problems price was reasonable I do not think they are there anymore I'm not sure

Very easy to schedule. Pick up and drop off were seamless, however, our driver took it upon himself…read moreto discard a shopping bag I had left behind accidentally containing items from another country that were irreplaceable. I was upset to say the least. After several phone calls, finally getting a manager, they refunded a one-way trip for both of us which I feel was a fair way to rectify the issue. I would definitely use them again but I hope this will prevent something like this from happening to someone else.

I have been using Groome transportation for years. Do not know why this is the first time I've…read moreactually given a review today. I was traveling from Phoenix sky Harbor Airport to the Hampton Inn in Prescott Valley, Arizona. My flight got in a little bit early and I was able to catch the shuttle one hour before my scheduled shuttle. Jerry was very accommodating added me to the list Panera was ahead of schedule an hour early. Jerry was very informative communicated well on the stops and how long the travel would take and was a very good driver. Nice smooth ride all the way to Prescott Valley.

clean and nice hotel! the staffs are friendly and knowledgeable of local hiking points. the hotel…read moreis clean and modern. Free and healthy breakfast included (not much meat). we are lucky to get a room with gorgeous views on Courthouse Butte. the fancy restaurants are in uptown, it takes about 15 minutes to drive up there so plan ahead.

My wife and I recently stayed at The Element Hotel in Sedona during the week of 5/11-22/26. Our…read morestay was such a wonderful experience. The hotel and rooms were exceptional and very clean.. The staff was very courteous and went out of-there way to make our stay comfortable. Special thanks to Alexis, Melissa, and Oscar/Austin. These employee are an asset to your organization! I will return again.