Monica was very easy to work with and the quote was competitive. I will go to Monica when it's…read moretime to renew auto to bundle with the home coverage we obtained today!

From the owner: Bundle and Save- Did you know you can save more when you combine your home, auto, and life…read moreinsurance with Farmers? One policy is great -- but multiple policies mean bigger savings and better coverage.

Got a very competitive rate for insurance on my cars and house. Had a claim for a window chip. Made…read moreclaim for that morning by time needed to go back to work Safelite had fix no deductible

Clarification - statements of fact: Mike McAllister (while at Rufe Snow location) completely…read moremisrepresented the policy he sold me at my cost of over $50,000 out of pocket because of being evidently vastly underinsured, and the new agent, Marcus Smith (now located in Arlington), did nothing to correct my known problem of being underinsured, and still will not discuss selling me a policy that covers my new house. High deductible, capped limits at a low value, roof can only be repaired/replaced if there is a leak causing drywall damage, plumbing itself is not covered except for split pipes due to freezing, ... and others. I thought I was properly covered until I made this last claim of weather damages -- The new agent, Marcus Smith (& now located in Arlington), never reviewed the policy with me as I requested each year over the telephone but renewed the policy knowing I was extremely underinsured. I ended up vastly underinsured by Marcus Smith essentially continuing a policy for my old small city house, refusing to discuss a better policy for my larger ranch/farm house that AllState was advised I had purchased. The adjuster on that weather claim said that she was aghast that my policy didn't cover much of anything and that I had such a high deductible and low cap limits and no farm/ranch items, that an experienced agent would realize there is a legal breach of common ordinary Duty of Care to not inform me that the policy sold to me is extremely inadequate knowing/given the exact details to my new house -- thus knowing I am underinsured and not telling me in a review during 4 years of renewals has an appearance of being deliberate. Marcus Smith did reopen a weather claim after he called me -- telling him there was very little the adjuster could do because the storm damages were expressly excluded or simply not covered. I have not heard any ruling from the AllState advocates or claims, with Marcus Smith professing total innocence and no responsibility/duty to me as his client/customer. I have been unable to call the local office - always goes to a robotic answering machine that after 20 questions, hanging up on me after stating that I'm being transferred to agent Marcus Smith. This is one reason I chose this form of media -- Marcus Smith is impossible to reach and the only times I've talked to him is when he called me!! It took this review to get agent Marcus Smith's attention, and instead of working with me to select a proper policy as he has avoided every renewal, I was instead threatened with a deformation lawsuit over my consumer reports. (BTW, everything I stated is factual -- truth is always an absolute defense to a defamation lawsuit even if there were proven financial damages).

Great ppl. But the rate is high. I called Liberty Mutual in Arlington and saved $4500read more

Refund is taken up to a month and still don't have it they don't reply back to emails it's been…read morelonger than 14 business days they aren't doing they job

Her and her staff are Great. They know the meaning of being a good neighbor. Thanks for your…read moreservice.

Jackie Halpins staff member, Margarita Pena is very courteous and provided me with excellent…read morecustomer service, giving me a variety of quotes as I begin the process of looking for a new provider.

Emailed Ariel Brown a copy of my insurance to make it easy with limits.. for quote auto…read moreinsurance. quick response : Ariel " Got it! Let me take a look and I'll get back to you shortly. ". Never heard back.... that was 10 days ago.. just crickets!!! I sent 3 emails and left voicemail no response also crickets..... don't waste your time with "insurance girl. " not professional. Or customer service ! I don't think someone buying insurance should have to do all the follow ups with a agent

From the owner: We're different from the average insurance agency. Our friendly and professional team is committed…read moreto helping protect the things that matter most - your home, your car, your business and so much more. Contact us for a free quote today!

Let me start by saying that progressive is one of the worse insurance compacies you can be with!…read moreone of his clients hit my car last month i had pictures of the guy that hit me also a police report and lot of pictures of his car & my car as well! they said they will investigate and send someone over to check my car! the lady came over and verified my car was hit by his car and told me she saw where he hit my car and the insurance comapny was going to take care of the claim 26-567310521. i got a message today by text, they didnt even bother to call me! says this! rememeber they had all pictures of the damge of my car their cliets car and all that! they told me they needed a video to prove he damaged my car!! for reals! i also sent them 3 videos of the guy coming back to my office to check the car out and took off! he did that for a week after the accident. STAY AWAY FROM THIS COMPANY!!! BCR 5:52PM (0 minutes ago) to me Good afternoon, after reviewing all available evidence for the claim we have determined that our insured is not at fault for the accident. If you have any additional evidence to provide in the future such as police reports or surveillance footage we are happy to review the liability decision. We recommend filing a claim with your own insurance carrier. If they see it differently they will reach out to us directly to review or pursue damages. Orli Garcia

I highly recommend you to call Jeff 817-484-0224 for your auto and home insurance needs. I had the…read morepleasure working with Jeff and he lowered my home and auto insurance by $4500 per year! He is honest, knowledgeable, and professional.

Hello, my name is Claude Joseph. I visited the Freeway Insurance location at 932 North Collins on…read moreSaturday the 9th, where I had the pleasure of working with Ashley S. Ashley provided truly exceptional customer service. She was attentive, detail-oriented, and took the time to understand my specific needs and financial situation. Because of her professionalism and dedication, I was able to get all of my vehicles properly insured with a plan that fits my lifestyle and budget. I now have real peace of mind. Thanks to Ashley, I won't be going anywhere else for my insurance needs. I highly recommend Freeway Insurance, especially this North Collins location. Thank you.

Exceptional customer service helped me find the cheapest insurance compared to other places I went…read moretoo!

Correction: agency never returns calls. Sold car insurance…read moreto me at a quoted price. Price kept rising. Neither agent or their home office would move due date to accommodate with my monthly limited pay.

From the owner: Our mission is simple. We are here to help people. We help our State Farm customers make the choice…read morethat's right for them by simply listening to their needs and determining how we can help. In our office you are not a number. You are a member of our family. Call or stop by the office for a free Car Insurance or Home Insurance Quote! License #: TX-2636370, LA-944768

I have been with Jeffrey Heimenz and Allstate since April 1992 and have never had any problems! We…read morehave bundled insurance and have had a handful of claims that were professionally and quickly resolved. I know we could get insurance somewhere else for less but we would not get the quick response and courtesy that we receive from Jeff's office. Thank you Jeff and Thank you Brice and Anita for all you do!

So you are my parents, who are in their 80's insurance agent. Their car was sitting in the driveway…read morein June of 2014 when lightning struck within a matter of feet of the car. It caused some electrical issues so they took it to the dealership to be fixed. As I am writing this, it is AUGUST 6, 2014 and they still do not have their car! The dealership says that they have fixed only what they were authorized to have fixed and when it doesn't work, they have to submit another work order and another and another and wait on you and your company to authorize each individual "fix". They could have rebuilt an entire car over the last 8 weeks. My parents did not have rental on their policy but I can bet that if they had, they would've had the car fixed in a timely manner as to not have to pay for 8 weeks of car rental. So over the last 2 months, people have had to shuttle them around. Let me ask you a question, how would you feel if your parents were stuck for two months without a car because some knucklehead dragged his feet? That is where I am at being a son who lives 10 hours away! You have taken advantage of the elderly and really don't care! Shame on you for treating your customers like this. They needed you during a time of need and YOU have dropped the ball! YOU did not hold up your end of the deal when they paid you to be their agent...shame shame shame!

Great company ran by honest, hard-working people. This office has been here for a long time, and…read morethe owners are community oriented people. Go give them a shot and get some car insurance or home owners insurance, etc..

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Grand Prairie, TX area since 1989, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.