They actually showed up on time the day of the move, not a single thing scratched(and we had a lot…read moreof glass tables) They picked up from two different locations in traverse city then drove 3 hours to Holland to unload. The owner met us during the unloading and was a very nice man! Highly recommended for anyone looking for a great moving company with excellent employees!!

We hired Grand Bay movers to unload a household shipment from out of state. We were extremely happy…read morewith the moving team (Larry, Frank, Caleb, and Paul)! They were professional, friendly, and punctual. They took special care handling very heavy antiques. They also moved an elliptical machine up a steep stairway. We would highly recommend this business.

Rented a climate controlled unit two summers in a row. Easy to rent. Very clean. Close to…read moreInterlochen Arts Academy. Christina was very responsive and helpful

STAY AWAY! We rented a unit on Curtis road and when we went to get our belongings, the key broke…read moreoff in the lock that they provided. That was Tuesday and the office is closed. I was given the facility manager's contact info and called him the next morning. He told me he could not get to it that day, because of the weather, but would "try tomorrow". When I asked when, so I could meet him with new lock(he told me they don't have any) - his response was that he would let me know when he cuts it off. I then explained to that I am NOT comfortable leaving the storage unit unlocked all day while I am at work. His response: "I guess that depends on how much you truly this facility "! Truly remarkable response. So... He never called Wednesday, or Thursday, or Friday. Friday afternoon I called again- Ethan will jot respond or return my call. I went to facility Saturday morning and met Ethan. He does not care. We have moved into our new home, but all of our belongings are being held hostage by this storage facility. The lock they provided cannot be cut off by bolt cutters, so I am stuck waiting for Ethan and I help. Ethan told me he might get his guy out here Monday. I don't know what that means, so now we are left to contact our attorney to get our stuff out of there. Do not use these guys. They are very good at cashing the check., but will tell you to your face that they don't care.

Very impressed and happy with this storage facility. Units…read moreare well maintained, clean and has an overhead light in units as well. facility is well lit and well maintained thru the seasons. I have been renting a storage unit from Blair Storage for a few years now and in that time, rent has increased maybe once or twice. The increase was not by much either time. Very pleased and will definitely recommend to anyone looking for an affordable, clean Storage facility.

We've had a great experience here. The owners are kind, responsive, and clearly care about their…read morecustomers. The facility is always clean and well-maintained. Highly recommend.

This place is pure shit. Dont ever pay cash. I paid cash upfront for 2 months. I was told I never…read morepaid anything and was locked out of my unit. After I paid they said they didnt have a key to get the extra lock off. They dont answer phone calls or emails. Take you money and flush it down the toilet! Waste of money and time!

I have been a customer for Colonial for longer then 15 years and never had an issue with Colonial…read moreSelf storage!

I have wanted to write something about this for a LONG time. First we do not need to cut locks we…read morehave a master. This person was over 6 months behind,and owed at least $650. We have multiple ways to make payments-NO excuse. They had a bad phone # and I think a bad address as well so we couldn't contact. There are steps we HAVE to take before auctioning a unit,including mailing a letter to both primary and contacts. It is also advertised in the Record Eagle and if possible we call-multiple times to try and contact them. As far as the ashes are concerned. We had NO idea ashes were in this unit. I called the person who bought the unit per her request and they claimed they didn't find any. People know they have a unit and have monthly payment and yet never call or make a payment. We do TRY to work with people if possible,but we can't if we don't know what is going on. Medical issues,out of work,Covid etc. Office Manager 7-18-21

Ben promptly replied to our call for pickup and arrived to pick up our broken ping pong table the…read morevery same day. Great service and very professional. Highly recommend this company

Very safe and well-kept storage facility that was easy to access at varied hours of the day. Rates…read morefelt very reasonable and owners were very prompt in response to all questions and requests. I highly recommend and would use again if ever the need arose.

I very highly recommend Hammond Road Storage! I've had a temperature controlled medium sized unit…read moreand a large unit, which were both the best! Extremely clean, easy to access, spacious, and more! The manager/owner is so very helpful, nice, and professional! I'm almost sad thatI will be moving, so will take everything out of storage! Really, they are the absolute best in the Traverse City area!!!! I highly recommend Hammond Road Storage.

They have been so gracious and understanding while I have had 18 months of severe medi al issues…read more Clean secure and a great staff and management. Can't ask for more. The understanding and empathy are above and beyond. THANK YOU JIM!!!!