We live in an old farmhouse with a basement that's not exactly friendly. We decided to go with…read moreSure-Dry to spruce it up a bit and make sure everything stays dry. So far they've been great for us. The most recent example was today. I had spent the entire morning trying to get our sump pump to work, and had tried everything to thaw the pipes. I had come to the conclusion that maybe it was the pump itself that was having issues, so I decided to give them a call. The person I spoke with was very friendly, knowledgeable, and professional, and had someone sent out same day to take a look. I believe his name was John and he was excellent. Super friendly and knew his stuff for sure. In the end it did turn out to simply be frozen pipes, but John took care of it, and not to mention had to work outside on the coldest day we've had in a long time. Excellent job, Sure-Dry, keep up the great work!

8/6 2025 Had kelly from sure dry service my sump pump and clean out system .He did a outstanding…read morejob had a world class attitude.

5 Stars - Outstanding Service!…read more Rob and Mike from BrightSight Window Cleaning came out today and did an amazing job pressure washing our house and garage, as well as cleaning the gutters. They were extremely professional from start to finish--showed up on time, worked efficiently, and clearly take pride in their work. What really stood out was their attention to detail. After they wrapped up, they took the time to walk me around the property, point out a few problem areas, and even offered helpful advice on how to address them. It's rare to find a team that goes above and beyond like that. Very pleased with the service and would absolutely recommend BrightSight to anyone looking for quality exterior cleaning. Great experience all around!

I decided to have the windows on our home professionally cleaned. After getting a couple of quotes,…read moreI chose Bright Sight. I was quoted for 17 windows, including the front door, patio door, skylight, and screens. The morning of the project, three workers showed up. They cleaned outside first, then came in, left their shoes at the door, and went to work. One hour and 15 minutes later, they were done. It was so worth it. I would definitely hire them again.

Adam and his crew arrived on 24 September and started just before 9am. The job was slated to last 2…read moredays. They were done by 6PM. Any issues (which I did not notice) were handled quickly and efficiently. I was briefed on all the warranties and given paperwork for them. I have to say one of the best group of installers I've ever dealt with. I will recommend Square Oaks to anyone even if they don't ask. And I will also tell them to ask for Adam and his crew. No offense to the rest of them.

I hired Square Oaks for a large patio door and window project at my lake house. Unfortunately, this…read morehas been one of the most frustrating contractor experiences I have ever had. The patio door was purchased on October 25, 2025, and the window was purchased on December 19, 2025. Square Oaks' own written "What to Expect Next" document states that, following inspection, products would take approximately 6-8 weeks to arrive at their warehouse, with installation scheduled once all product was confirmed. Instead, this project dragged on for approximately 8-10 months, with repeated problems along the way. After several interactions and full on arguments with the owner, Rick Rajchel, showed me where his moral compass lies by offering me a full refund verbally and then in writing (a week and a half later) emailed me to say I was trying to get money out of him and all he would do is a 10% discount. The window installation in particular has been a nightmare. The window was initially installed in a manner that did not accommodate the siding, requiring Square Oaks to return and adjust the installation. During that adjustment, Square Oaks broke the glass. They subsequently ordered replacement glass, which was also broken. Another replacement was ordered, and that glass was broken as well. So after multiple attempts, I am still left with a large window that is visibly broken and unresolved. What has been equally frustrating is the lack of communication and accountability throughout the process. I was repeatedly required to follow up for updates, and at one point the owner told me he was personally handling the issue. After not receiving the promised follow-up, I had to reach out again simply to get an update. After explaining the history of the problems, I spoke directly with the owner, who verbally told me he would provide a full refund for the window. I relied on that conversation as the resolution to the issue. However, when he subsequently put his position in writing, he reversed course and offered only a 10% discount on the entire project while continuing to charge me for the window. The response has now been reduced to telling me that the broken glass is simply a warranty issue and that I can either accept their offer or pursue arbitration. For me, this isn't about refusing a warranty. (Which it clearly states in their warranty clause that damage during installation DOES NOT CONSTITUTE A WARRANTY) It's about the fact that I paid for a properly installed, functioning window and have instead experienced repeated installation problems, repeated broken glass, significant delays, and an enormous amount of time spent following up with the company to get problems corrected. I hired a professional company because I expected them to manage the project professionally. Instead, I feel like I have had to manage the contractor throughout the process. I would strongly encourage anyone considering Square Oaks to understand exactly how defects, installation damage, delays, warranty issues, and disputes are handled before signing a contract. This is just part of my experience- I didn't share the issues from the patio door. Highly recommend you do not buy from this company. .

Called 3 times over 4 months. Each time I called I was told they would get back to me. They didn't…read more Poor communication. If they are unable to do a job this should be communicated to the customer. Only tried as long as I did because I like to use local contractors. Complete fail. Called a different heating and cooling company after waiting my time and job was setup and scheduled 3 days after the call. Job got done no thanks to abbys.

I have used Abby's for 10+ years. During this time they have serviced my 7 properties including…read moreour home and 6 rental properties. They are always quick to respond and they really know their stuff. Always polite, professional and the amount charged is reasonable. Last winter our home's furance wasn't keeping the house warm. Only 60 degrees and it was chilly inside. I called and the owner "Don" told me they were buried with calls and couldn't get to me for a few days. I called another company that runs lots of advertising "Big Name" and what a mistake that was. They came out repaired something and charged me over $400. The next day the furnance started acting up again. I called them back and they decided it had an expensive part that needed to be ordered +$1200. I decided to call "Don" at Abby's back and told him what was going on. Here it was Christmas Eve and he dropped everything and came to our rescue. He too said the part the other guys mentioned needed to be replaced. He just happened to have one in his truck. Plus he told us it was under warranty and sent it in for us. End of the story he had it fixed and running quickly and only charged us $200. Called the other "Big Name" guys asking to be reimbursed the $400 that didn't fix my problem. They were not willing to do that. Ugh Don't hesitate to call them. You won't be dissapointed.

Owner Sam very nice. Well satisfied nice doing business with Sam they aim to please you. Hard…read moreworkers

We got estimates from four different roofers over 2 years and finally went with Fox Valley. I was…read morevery clear with the issues we were having from time to time (not every rain). They assured me the new roof would address those issues. Now the leaking is much worse. They have tried to fix it three times over a year and still we are getting more water damage than ever. They have not responded to our latest request to stand behind their work and make this right. The damage to our home is getting worse. We have lost important items due to water damage and they will not even tell us what the problem is so we can hire someone else.

Communication is good and the quality of lawn care is excellent. Workers do a thorough job and…read morevery efficient.

Great services!! Communication was wonderful!! And my yard looks amazing. Very very pleased Price…read morewas far and did I mention my yard looks amazing

Had my gas fireplace finally serviced after living in my house for 6 yrs. The tech was amazing! She…read morewent above and beyond and made my fireplace look like new. Couldn't be happier. Will be using my fireplace a lot more this winter. Thank you Chimney Guy

Have used this company for years and they were always very reliable but for some reason they do not…read moreanswer their phone or return messages anymore. Not sure if they went out of business or what's going on but my wife left 3 phone messages and 1 website message and never heard from anyone. Will look elsewhere

Brett Meuret came to my home today to take care of a clogged shower drain. Brett arrived on time,…read moregreeted me in a polite, pleasant , professional manner. We discussed the problem and Brett got right to work. Brett helped me with the ceiling tiles in the basement that had been damaged when the shower overflowed onto the floor and leaked down into the basement. Then he went to the shower and power rodded the drain and discovered a giant wad of hair that had been obstructing the drain. He made sure that the drain was free flowing and then cleaned everything up so it was all neat and tidy. Brett was very knowledgeable and explained everything in a thorough manner. I would happily recommend Brett and Black-Haak Heating and Plumbing for any work of that nature that you need to have done. Everyone at Black-Haak is friendly, professional and they get the job done in a timely and efficient manner.

I had Black-Haak cut down my radiator, and upon a more detailed inspection after they left, Brennan…read morethe tech did not cut the radiator symmetrically under the window. Now I am unable to install my new cabinetry. When I asked Eric at Black-HAAK to come out and fix it, he initially quoted me at $250 to come fix their mistake. When I asked about this, he had to do an "investigation", then came back to me and said he would only charge me $100. To fix their mistake! The crazy thing is, I was about to move forward with $2000+ of work with them. Because of this, I very reasonably asked if they could waive the fee since it was their mistake they were fixing. They then began to ignore me! Completely unprofessional company that does not stand by the quality of their work.