I have been with this company for several years now with my auto insurance. Two years ago they really messed up with my house insurance. They were asked to pull payments from my account monthly as they were doing for my car insurance. They created a 3 term payment plan instead. The only reason I realized was because I was dropped by my insurance company for missed payments. I got that sorted out and was reinstated. FM if that didn't happen again after I was assured that I could pay monthly. I once again sorted everything out and I was asked if I would like to bundle my car and house. I said that the only thing I really cared about was getting my payments pulled monthly so it was hassle free. I was told no problem. Yesterday I opened mail from them saying that I owed them $1000. They had bundled the two policies into one three payment plan for the year, on top of that I was being asked to pay the auto out in full. They have ruined my insurance history due to their incompetence and don't seem to be willing to take responsibility. It's time to shop for a reliable broker. read more