Anaa was an exceptional employee. She went above and beyond to help me with a situation. She was…read morealso very patient and welcoming. I would definitely recommend people here to her - Marcia Johnson

Anna is wonderful! She helped me when I needed it most! The customer service is above any…read moreexpectation you would expect. Anna as well as her manager, I believe was Ednita were insightful and assisted me in getting help I didn't even know I needed until I went into the branch! You guys are amazing and I thank you for making my experience with Check City such a positive one. You both are very knowledgeable and treat people with respect and dignity. I don't know of any other businesses like Check City's that has this high of a standard for customer service. Hands down you make your organization incomparable to others in your industry! Check City is the only place to do business, you'll be treated like family for sure!

I've bin coming here for quite some time on and off. when I need a loan, They are the nicest people…read moreand very understanding and helpful. Even when your having problems they will try there best to work with you! I love how caring they are and understanding. Fast cash or fast direct deposit Bela & Irene are AMAZING

The nicest people work here they go above and beyond to help you get a loan, it's a personal…read morefeeling feels like family. They explain everything, and answered all my questions. If you every need a loan give them a try.

Be carefully with this business, they will trick you to sign up for Aito Withdrawl from your bank…read moreaccount and take your money before you get paid not cool and just bad business. There are lots of companies that will loan you $255.00 until your next paycheck.

I called first to get an installment loan and asked what I needed and I had all the documents I…read moreneeded and she also told I needed to have a bank account too. I told her I didn't have one and that I only had a prepaid card with a prepaid account and then luckily I was approved because sometimes it is not approved. The lady was very helpful with everything. So if you ever need an installment loan I would recommend this place. The amount of the installments is cheap and it is over a period of time. Thumbs up all the way. Beth Melton

Amazing customer service from James! As a first timer for myself getting a loan James took time to…read moreexplain everything to me and he was patient with me.

I had a very positive experience with Alexis and Adora at this branch. They were very patient and…read moredetailed in explaining their services.

Great great place super easy to get a loan make sure to speak with Ashley. Been here a few times…read moreand everytime the process is faster.

Shout out to Edwin; I walked in broke and left with a light bag! Customer service 100%read more

Poor service and sketchy for those that don't know, they don't give you your change back unless you…read moreask for it.

I visited this location looking for a loan. I walked into the location and the representative asked…read more"Are you "Blanks" brother?" I told her no because I'm aware of my rights as a consumer that family connections should not be part of the decision making process when it comes to consumer lending. The representative went back in the office and talked to her boss. She came out and called me a liar in front of everyone. She said they were a small business and would not lend to me. I have very limited connection to my brother and I don't own his mistakes. It's also a completely illegal and discriminatory lending practice. I understand they are a small business but being a small business does not give them the right to violate privacy agreements with customers, not follow fair lending practices and operate outside of the law. Disclosing to me that I'm unable to get a loan due to my brother owing them violates his privacy. Making a lending decision based on family connections violates fair lending and can be seen as a discriminatory lending practice in itself. I tried explaining this to the representative. In my mind I was trying to give a pass that she may have just been young and a bit immature yet she should've at least been respectful to me. She called me a "liar" several times and was extremely rude. Even with this I tried to deescalate the situation. I tried get her to understand it's not about a loan but you can't do what you do thats illegal. I went back to a previous lender and because I have been a great customer they gave me money to fit my short term needs. I also feel more secure that my financial information would be secure and not shared. Now that my needs are met it's not about me it's about the fact they serve a community that may not be the most sophisticated and would be subject to discriminatory lending practices as well as the privacy agreement not being honored. This to me is not right or fair. I'm looking at going to the OCC a government agency that deals with these matters. I would advise people to stay away. Protect you personal financial information . The lady seemed so immature and retaliatory I was frankly worried to leave a compliant. Yet I can lawyer up and take them to court if they do anything with my information . Yet others aren't so fortunate.

After having unpleasant experiences with the collections department last year at Cash Factory USA,…read moreI decided to give them another chance. I recently applied for a loan online using their website and was preapproved. The following morning, I received a phone call from a friendly and professional representative named Rachel. She needed recent copies of my pay stubs and was able to update my current address on her end, which was very convenient. While going over the contract, she encouraged me to ask questions. The funds were available in my checking account the next morning. I'm thrilled and delighted that Rachel turned my negative experience into a positive one by providing excellent guest service.

Attn; CEO or Rod Avery…read more My name is Matt and I called in to pay off my loan. I was answered by the rudest person Rene and James Ext 1323 and Ext 1321. They then proceed to tell me I was in breach of contract and why did I get a loan from Cash Factorry in the first place. This place is aweful and I will make sure everyone hears of my experience with CF. You guys are a joke to yourselfs and society. And Rene and James are he reason I am speaking my story to he whole internet. Ext 1321 and 1323. Listen to the calls. TERRIBLE CUSTOMER SERVICE

I come to this location a lot to avoid issues but unfortunately I now will have to avoid this…read morelocation as well ... it's quite unprofessional that two employees are chatting while me , being the only customer in the store is waiting quite a bit . I understand having a second to do your job but chatting & giggling while I have children waiting in my car is just disrespectful to someone's time . It's as simple as finishing up your conversation for a later time when you are customer free . Kimberley is even putting the phone call on speaker phone which I feel is highly unprofessional as well to verify a check . I don't mind but someone else might & I just think it's strange because I've NEVER had someone do that before . Just a heads up management !

I have had good customer experience in the past but this time they really messed me up..leaving me…read moreunable to pay what I needed to pay. They gave me incorrect information about my payoff and when I tried to call to ask them to help me with some extra funds They kept telling me the manager was in a meeting but would call me before she left. Which she didn't.. one guy was particularly difficult. He told me they would call me today and of course they did not. With such outrageous fees who would think they would be more helpful and try to keep me coming back to give them more money! When this loan is paid in full I will NEVER return to check city. I am very disappointed with the way this was handled. please. No matter how desperate you are for money...DO NOT give them your business! Find a different way.

I have been a customer with USA Money Today Henderson for about 4 years now. Ana is my go-to girl…read more She knows what's she's doing and gets me what I need in no time. She's always friendly, and I'm grateful for her professionalism. Even when she's not in the office the customer service from her colleague is top tier. I wouldn't want to go any place else.

usa money today is totally awesome…read more great customer service. !!! very knowledgeable !!! the management team ( anna & hubby ) will work with you , 2 find the perfect loan for your situation.!!! very reasonable rates. !!!! cash the same day. !!! if you are running a little short on cash. give anna a call . let her know that you were referred by arleata james. thank you !!!! usa money today.