Expectations meet! Captain lived up to his billing. His knowledge and confidence made our…read moreaudio/video upgrades and updates a very enjoyable experience. He didn't (wouldn't) cut corners and was sure stick with the project until we were completely satisfied. I'd call him back and recommended him without hesitation. Mr. Payne knows his electronics and is a very detailed technician.

Great service and amazing results! Audio Envy did a wonderful job in understanding my…read morerequirements, getting a sense of my budget, and consistently looking at different options that would give me optimal quality within my budget. The sound we now have in our main room and outside speakers we installed is amazing! Very professional, proactive communicators, on time and reliable, did a great job of cleaning up after the install, and best of all we have amazing new sound quality to enjoy music and our sporting events! Highly recommend.

I had Steve work on my home stereo amp a while back and he got it all fixed up very quickly and for…read morea reasonable price so when I recently had the audio go out in one of my cars, I called Steve about checking the amp and possibly repairing it. Steve took the time to chat with me about his experience with that particular amp and that it was notorious for failing because of the structure of it and the positioning in the wheel well that caused a lot of shock to the unit. He went on to tell me where I could find an upgraded model of the amp and that he would be happy to help me out if I ran into any problems installing it. I was able to get a replacement amp and after installing it, have an audio system that sounds as good as new. He could have very easily told me he couldn't help me, but instead took the time to talk to me about how I could go about getting my problem fixed. Even though I didn't need any work done in this case, I will not hesitate to take my next job to Steve to work on when the need arises.

I own a major brand 2008 Japanese car. Not the top of the line, but far from the bottom. It has a…read moredashboard GPS system with a screen that displays the GPS as well as various settings and radio/CD controls. It has 2 CD drives, one for music and one for the GPS map CD. I popped out the CD for the GPS maps one day and when I reinserted it it made a clicking sound and everything went away except for the radio. I took it to the dealership, they said the whole unit was bad and had to be replaced. $2,400.00. It wasn't worth that to us, but we still were unhappy that we had a non-functional audio unit. A trusted local mechanic told me to take it to Harms. Steve and I sat down in the car, I explained what had happened and let him take a look. He wasn't positive, but suspected the problem was with the GPS CD drive (I had suspected this also) and that since it didn't work, the system couldn't boot up. It took just a couple of minutes to pull out and I left it with him to see what he could do. It took a couple of weeks, but he replaced the bad CD unit and reinstalled it, now everything is back to where it was originally. The dealership's solution was to replace the whole unit, Harms just replaced the faulty CD drive, his cost, $309.00. He took the time and had the knowledge to repair rather than replace. We're happy with the service we got from Harms Labs.

In July, we hired Rock Solid Plumbing for a sewer line project. Alec provided an estimate that…read moreincluded multiple workers, a backhoe, and a full day of work. On the day of the job, only one worker arrived, the job took about 4.5 hours, and no specialized equipment was required--yet we were invoiced as if the full scope had been delivered. When we questioned the invoice based on the reduced level of effort, Alec denied or downplayed the discrepancies, he gaslighted us even though we had witnesses. Then there were the simple parts that had been marked up nearly 300% compared to standard retail prices. Our advice: Get multiple bids, insist on clear written details about labor, equipment, and materials, and don't rely solely on verbal assurances--otherwise, you risk paying for work and materials you didn't actually receive. You'll be a victim of the overinflated GRIFT. If you'd like more specifics, feel free to contact us directly.

Absolutely great people to work with! We found a sewer break during the inspection of the sale of…read moreour home. When we said "Go!" they jumped right in and knocked it out. They carefully removed half of our deck and one guy by hand dug down 8' in one day to get to the break (could not use an excavator or hydro-vac). They fixed the repair, rescoped the line, and backfilled all in the next day. Just down and out, trustworthy, hardworking people which you just don't find these days. I trust them and would use them in a heartbeat for future projects.

Very happy with the new siding and windows provided by CNW. The owner was up front and honest…read more They are A+ with the BBB, and they provided us with a understandable contract plus a Lien Waiver upon completion of the job. The installers were great guys and did an excellent job. We highly recommend them to everyone needing siding and windows.

Disgusting business practices. Go get a real contractor. 303 windows in Denver will actually get…read morewhat you need for a fraction of the price. The lady is utterly disrespectful and unprofessional in everything she does. Do business elsewhere

I was so excited for this internet. I am not an ex comcast employee like some might say below. I am…read morea normal Fort Collins resident. We pay for a gig 1000 and are getting about 90 to 80 upload and download speed, even hardwired in. We have been going back and forth with customer service and technicians at our house. Every time we try to escalate to a supervisor or manager, we are told no one is there that can help us and they will call us. We still have not gotten a call. There are two of us in the house that work from home, this is literally our lively hood. We had an appointment for another tech to come to our place, and they canceled it without telling us. They sent an email after they were supposed to be here. They don't really seem to care about customer service at all.

I feel like a lot of these reviews are written by Comcast employees. We switched from Comcast…read morecable to Connexion and there's simply no comparison: despite similar advertised upload/download speeds, Connexion is objectively faster and lower-latency than the Comcast connection while being similarly-priced. The static IP option is just $20/month more, whereas we would have to shell out for the Comcast business plan. Upload speeds on Connexion are like, 5x what they are on Comcast.

Jason "Moose" Mossman and his apprentice Ty completed our electrical work for our new home…read morehumidifier through Swan Heating and Air Conditioning. Exceptional work, clean, courteous, friendly and skilled. Thank you for doing a great job.

Hands down, the worst company I have ever dealt with. You want examples? Fine. The installer,…read more Moose (yes that's his name), tried to install a dimmer switch on florescent lights. His excuse? 'I wasn't told you had florescent lights.' It gets better. You need to file a permit with the local police department. You need to put the correct address on the permit so if your alarm goes off, the police know where to go. Western States Security put the wrong address on the permit. They incorrectly installed a water sensor, so we kept getting flood alarms. They hooked the system up to an electrical outlet behind large boxes, so when the boxes were moved, the alarm would shut off. Brice, the absentee owner refused to call me back. I finally had my attorney write them a letter cancelling the contract. Seriously, avoid at all costs. Thanks for wasting my time, Western States Security.

They have saved me during many mini disasters (flooded basements etc...). They are honest and…read moreupfront and really good to deal with. Trust is huge with me and they have earned it!

Very professional, did a excellent job, excellent pricing, on time, highly recommend. Will…read moredefinitely call if I need a plumber.

We were in the process of building a new home in Berthoud and knew we wanted to have the house…read morepre-wired for home theater and whole-house sound. We were then introduced to Brian who met us at the house when it was being framed and he began to provide us with suggestions. We enjoyed working with Brian and felt comfortable with his style so we moved forward. Brian is a dealer for Tru Audio products and Nuvo whole house audio systems. His recommendations for these products is where Brian made a couple of missteps. Brian recommended Nuvo without really taking the time to understand our music listening needs. We are Apple Music subscribers and Nuvo did not have a license to access this causing some initial frustration. However, let me be clear: Brian never once wavered from his commitment to ensure we were satisfied. He communicated with us properly and we ultimately chose Sonos as the proper solution. All Nuvo equipment was swapped out and we have been extremely pleased with the end result. The other misstep involved his recommendation for built-in subwoofers for the home theater in our finished basement. This was a recommendation from Tru Audio even though Sight/Sound had never installed these previously. It ended up being the wrong solution as these made the walls vibrate to the point where movies were unlistenable. Once again Brian stepped up and promised to make the situation right. He removed the subwoofers, paid to have the drywall repaired and replaced them with a standard cube subwoofer. We were left satisfied. Even with these mistakes, we are very satisfied with the end result. Brian's integrity along with the excellent service and skill of his installer Nathan made all the difference. They care about their customers and it showed in how we were treated. I would recommend Brian for all your sight, sound and security needs.