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    Secure Dental - Moline

    2.2 (6 reviews)
    Open 9:00 am - 5:00 pm

    Services - Secure Dental - Moline

    Cavity treatment

    Crown cleaning

    Dental exams

    4 More Services

    Dental sealant application

    Oral surgery

    Teeth cleaning

    Tooth filling replacement or repair

    Secure Dental - Moline Photos

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    Ask the Community - Secure Dental - Moline

    Riverside Family Dentistry

    Riverside Family Dentistry

    1.0(1 review)
    2.9 mi

    They need a new insurance coordinator. Brandy needs a lesson in manners, insurance and customer…read moreservice. What a disservice she is to her employers. I called about my bill as we were sent there by our dentist who retired unexpectedly. My husband had already had an evaluation and his X-rays sent with his appointment. I was told by the receptionist that they wouldn't be charging an exam fee. Which clearly they did. Then when my husband checked in the girl said his card wasn't his dental card. Our Aetna commercial plan has both medical and dental on the card in the top right, so that was a red flag they can't even read an insurance card. Then when he goes to check out they charged him $152.03 for 1 cavity! Our insurance plan covers 80%. That seemed steep so I called and Brandy starts saying we're out of network and our insurance will only pay so much etc etc. I explained our insurance pays the same coverage regardless of in or out of network but we pay the cost overage if they charge more than the recognize amount but still $150 seemed a lot and asked where she got her numbers. She starts treating me like an imbecile and saying " nobody forced you to come here" and acting like I had no idea what I was talking about. I again told her I understood were out of network I wanted an explanation about how they were getting the numbers she was claiming my insurance would pay. She got huffy and snotty and said " we have a book with all the insurance and we use estimates" I'm like well that's a low estimate and you charged us too much! And asked why I was billed for another exam when I was told we wouldn't be charged. She kept getting hateful so I told her to go duck herself. Then when my insurance adjuster called to find out why they charged a fee for an exam when they had info from the previous provider just two weeks before she said " I was going to write it off but she spoke to me in a tone I didn't appreciate so now I'm not going to" real professional Brandy. I'll take my business elsewhere. A real shame because my husband and son said Dr Peterson was very nice. I did call my insurance company and as you see they will be paying twice as much as she "estimated" so they owe me a huge refund. Per my insurance I should have only been charged $67 out of pocket. That includes the overage for their above average costs. Be weary of this dentist and what they are charging!!!

    From the owner: We recognize that each case is unique, and work with you to create a personalized treatment plan to…read morefit your specific needs and desires. We work as a team with a common objective - to serve our patients with compassionate and individualized care, while working tirelessly to ensure optimum results are achieved. Our experienced doctors and staff offer a comprehensive range of dental care using advanced technology to meet all your family's needs. These services include veneers, teeth whitening, crowns, root canals, dentures, and periodontal treatment, as well as cosmetic fillings, cleanings and sealants. We also offer Cerec same-day crowns, dental laser when appropriate, and Invisalign, which is a series of invisible aligners that are used to straighten teeth without metal wires or brackets.

    Secure Dental - Moline - generaldentistry - Updated May 2026

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