I had been a customer with Coastal for over 5 years now and they've always been fantastic. When the…read moreownership turnover happened I did expect a price increase and after doing my research, the amount we were paying originally was quite the steal. The new ownership discounted our rate for a limited time to help the adjustment and we were happy to continue to support a small business. Even as we end our business relationship, the went above and beyond. We had to leave town unexpectedly and the crazy snow storm delayed us. They helped us out and extended us until we were able to get it all removed in a reasonable. Thank you Autumn and management and good luck!

Very clean facility and staff is very friendly and helpful! Trey and Autumn are spectacular people…read moreand very helpful. Highly recommend using them if in need of a storage unit.

There storage is always clean smells good a great customer service don't like rates always increase…read morefor loyal a long time customers ..

I found that Nick was very helpful and courteous at all times . Very professional and always…read morewelling to assist me . Nick got off work at 4:00 and because I was running late he stayed until I arrived that s awesome customer service . Thanks Nick for a seamless experience

Highly recommend to store your belongings somewhere else. We stored out furniture and belongings…read morehere while our house is being built. We started off paying $115 every month and by the time we left we were paying $188. Our place is still not finished but we went to retrieve something and found out there was a leak somewhere in our unit. We lost all of our furniture and belongings to mold. Not only that we pulled everything out and found mice droppings and that our stuff had been chewed on by mice. Not to mention we found German Roaches in our unit that infested our belongings. Some of our stuff even smelled like a dead animal. We had to get rid of over half of our stuff and they charged us another $75 to rent a U-Haul to move our stuff that was damaged in their facility. They are over priced and uncaring, don't waste your time here.

We have been customers for about six months. The staff is always friendly and helpful. The property…read moreis very clean and very secure. We would highly recommend and we will continue to give them our business now and in the future when needed.

We rented a U-haul truck through Pinnacle Storage so we could move a piano we recently purchased…read more Ms. Kellie and her colleague Ms. Lynne were truly so wonderful. They greeted me by name when I walked in the door, helped us switch from our 10' truck rental to a 15' foot truck rental so we could have a ramp, and even gave us an extra furniture dolly when we mentioned we were moving a piano. Overall, they earned beyond a 5 star review from us and we would absolutely rent from them again.

I rented a U-haul from here and it could not have been a smoother process. Even when I needed…read moreextra materials, Lynn at the front desk was beyond helpful and accommodating. I often use U-haul trucks when I move and this has been the best experience I've had. The truck was clean and ran great! In addition to the U-haul experience, I got to see the storage facility. It was spotless and the security was impeccable. You'd be out of your mind not to consider Pinnacle Storage for either a U-haul or any of your storage needs.

We rented a 10x10 storage unit for about 8 months at $72/ month with zero issues. You have access…read moreto your unit 24/7, the office personnel are super friendly, and canceling took all of two seconds. The downside is if you pay for the month and move your things out without utilizing the whole month, there is no prorate; however, our things were safe and secure the entire time.

Clean and secure facilities at a fair price. Staff was always courteous and helpful.read more

Frank and Landon go above and beyond!!! Frank took us out in the boat and showed us everything that…read morethe boat would do. This is our first "real" boat and he was patient and taught us a lot in the hour or so that we were out. If I buy another boat it will ONLY be from Brazda!!!

Always friendly and helpful. Frank and Dakota are excellent and are always ready to step up to have…read morethe best customer service anywhere

Called the company and the guy who answered was a complete asshole and hung up on us.read more

Let me first day both my uncle have owned moving companies in Fayetteville longer than I have been…read morealive. I am now 40. I used these guys to move a few months ago and they did an amazing job. Life threw many curve balls and required me to move back from Richlands to new bern. They moved me again. Amazing service per the usual. everything went into a large shipping container for most part while my new house is being built. James, Melvin and Kenan were so wonderful. Even cracking jokes when I was getting overwhelmed to take my mind off my stress prior to this move, I stopped in office to get more moving supplies. Mr David knew just what I needed. so did Kristen. I can't say enough how thankful I am for these guys. how wonderful they are. they will be coming back to empty my shipping container in a few months into the new house.

The young man that works at the dump is always friendly and helpful. I do recommend to presort…read moreitems as they are disposed in different locations. The weekends can be a little busy but it's worth the wait. Opened on the weekend and having no charge is a huge plus. I do want to note some of the dumpsters are very high, if you have a heavy item you might want to bring someone to help. E

Nice and helpful staff, well kept and organized facility. Again, Nice and helpful staff, well kept…read moreand organized facility.