Constant Rate Hikes! When we rented our unit the price for a 10x15 was $80. drive up, no climate…read morecontrol, just a basic unit. The property has been sold 3 times to date. We are now paying $180 for the same unit!!! Talk about budget busters. Customer service is horrible now. Was a $14 late fee now it's a $33 fee. The previous owners/management would work with you. They were pleasant & willing to work you. These people are just RUDE, so don't expect "customer service" or even a clean place. Went back last year to check on things and it was dirty and run down. We've been with this storage facility for over 13 yrs because we moved out of state. It feels like a racket and they're holding you hostage with the continuous rate hikes. Supply chain increases does not apply here so I don't understand how they can justify their prices/increases. DO NOT RENT HERE!!! Not worth it.

What a nice facility! So clean! And the prices are GREAT! Miranda helped my hubby and I with a…read moreunit and she was so helpful and kind! This girl has a great personality, which is my real favorite! Thank you so much for your kind assistance!!

Public storage is a great place if you want to store anything for a low price. Tammy is a very nice…read morelady and she was very helpful today with getting another storage unit! The office ladies are so nice and will help you with anything!

Beware! I rented their smallest unit for $26/month, and less than two months later, they sent an…read moreemail saying my rent was increasing to $55/month-- double! They're clearly counting on people being too busy or tired to move so they can line their pockets. If they're doubling prices this fast, I can only imagine what loyal, long-term customers are being forced to pay. The promotional rates are just a scam to get you in. If you're on a fixed income or need stable pricing, stay far away. Customer service is awful too--rude, unhelpful, and they don't care about anything but your money. Save yourself the stress and find a better company.

This was the easiest storage unit I've ever been able to snag. Being a military brat and then…read morespouse, clearly I've moved a lot, but I appreciated the online application and the Sunday staff who were so helpful. I highly recommend. They are easy to get in and out of, wide driving, and lots of boat storage!

These people are Outstanding!!! Their Customer Service is Superb!!!…read more I have been storing with them one year and a half already. I have stored with them in three of their locations in Texas: 1) Plains Blvd, Amarillo, TX - 2) Keller, TX - 3) Britain Dr, Amarillo, TX - The common denominator besides being the same company in different locations are: a) Their Customer Service is Excellent!! In all their locations they offer you the same quality of attention, politeness and take care of your needs. They train their employees well, with excellency. b) Their easy to navigate Website simplify your life!! You'll find on their website, excellent deals!! It's better to start your rental process online, because of their unbeatable prices!! And you can make your monthly payments online. c) Their units are well lit, very clean, very secured and with cameras all over their properties. They really beat the competition with their prices, quality Customer Service and the great condition of their units. I highly recommend to anyone with the need of Storage this company!!! :) Thank you guys!! Y'all are the Best!!! :)

This Public storage is the worst we booked a reservation the day before we were supposed to move…read morein. We did not move in and paid for it and asked for refund and the manager refused. He kept the money even though we did not move in Will never use this storage again

Holly was very helpful with explaining everything during the purchase. David assisted with showing…read morethe units and finding the one that best suited my needs. I recommend this business for anyone looking to store stuff.

I wanted to just say thank you for the perfect experience I had with your facility. I stored my…read moreboat with you all the past 6 months and had no issues whatsoever. I believe in part, this was due to the fabulous customer service I received with Wendy. Wendy contacted me to update me on renewal, check out, anything that pertained to my usage with you. She was kind, very knowledgeable and a pleasure to work with. She did not overly contact me, but insured that I was updated on my contract. Wendy was an absolute pleasure to work with. While I won't be renting boat storage space for the summer, it's because of Wendy and her customer service skills, that I will choose Storage King USA again if the need arises. Thank you, Wendy!!!!

They have the best customer service ever. If you need quality service and value rent here.read more

I was so happy to find a locally owned storage facility that seems to have all their ducks in a…read morerow. Specifically, I was looking for a storage facility that would accept packages and place them in my unit for me. Disco! (Credit where credit is due: Yelp Intern Chris found this place for us after researching many options.) When we went earlier this week to check it out, Mike, the property manager, could not have been nicer. He mans the front office, lives on the premises and oversees the property at night. The also pay a separate security firm to make nightly patrols of the property. Every morning, they post the security report from the night before on the desk in the office. It's a small but thoughtful touch, especially when you're trying to decide if this is the right place for your things. The front office is spic and span, as are the hallways and units. The hallways and units are cleaned daily, the grounds are maintained weekly, and pests are exterminated monthly. Everything we saw looked perfect, and I felt totally comfortable leaving my things there.

It's a great place that nicely laid out and clean. The 10X10 that I got worked perfect for me…read more Cindy the office manager couldn't be any nicer and helpful. I highly recommend Surrey Hills MiniStorage for your storage needs.

Excellent customer service. Had an urgent need coming from out of town. Owner and the manager were…read moreextremely accommodating. Thanks, your caring is greatly appreciated.

Need moving boxes? Trucks? Stuff??? This is your #1 place! The boxes are reasonably priced. You…read moremight even find recycled ones for free! The staff is amazing! Every one is very helpful.

Owner personal appeal, attentiveness, willingness to help, and cheerful spirit highlighted the…read moreall-in-door perfectly setup storage center. I'm military and perform all my moves DIY ... by-far the most convenient and accommodating move yet! I wish I could share pictures of the storage setup!