Tom B was our agent at Bock for many years. As our needs…read morechanged, Tom was happy to accommodate. They have saved us much over the years, even when our sons began driving and began accumulating points on their licenses. Our sons left the nest, cars were sold and replacements purchased. Adjustments to our policies based on these changing needs were always tended to. And, yes, we ran into a payment deadline as well. The Bock staff caught it, we were notified, and I hand delivered a check to their office to make up for our oversight. Simple. We moved out of state last year to tend to aged parents. If Bock were licensed in our new home state we would still be clients.

I would give zero stars if I could. Everything is fine and dandy as long as you are paying your…read morepremiums and don't need anything from them. I dropped my vehicles from my policy in order to save $1200/year. I was getting them set up and forgot to mail in my homeowners insurance payment. It was a human error that I take full responsibility for. I got a letter on March 20th stating I would be cancelled if payment wasn't received by March 30th. On April 4th, the check was cashed. On April 14th a new check that was issued to me, was in my mailbox. Now I am without insurance for over 30 days. You might not know this, but I'm sure that they do, but this is a big deal. So now I am upset and I call my agent. He says hi to me using my first name. So I am in his phone as a client. He basically tells me to contact the agent that took over my vehicles as he can't help me. This is how they help you. They take your money until you actually need them to stand up for you, then they tell you they can't help. I am paying for trusting this stranger with my well-being. He doesn't care about anyone but himself. Be aware of that.

I needed insurance locally in Wisconsin. I walked in to his office and Joel took care of me right…read moreaway. I have been with State Farm for decades because of the attention they give to each customer . Joel Emmerich excels and is a wonderful representation to what I expect from people that truly care.

I had to transfer offices because the owner Joel was very rude and disrespectful hollering and…read morecursing at me like i'm a kid saying "I can't change the underwriter mind they said your Illinois license is suspended,End of story period and curse at me saying what the hell I want him to do"Ohh Really.I immediately filed a complaint on him to corporate.I don't play that dude.Because I have been with State Farm for too many years for his BS and never received that type of bad customer service ever. We never had a problem with our insurance policy until now.Even after I provided my 10 year driving abstract showing him proof my license wasn't never suspended or revoked during the 3 year time frame he required for me to have insurance.Joel still gave me the middle finger smh.Also he had me drive all the way to Illinois for nothing and pay for another abstract.Talking about I need a letter saying my license was surrendered.Ok So I went and while waiting at the Illinois dmv.I got call back from State Farm corporate office about the complaint I filed against this crazy man."They told me sorry for the bad service I received and the issue is now resolved and they have reinstating my policy.And that I was right that it was a error on Joel and his underwriter lol I knew it rookies.So Guys please run fast to another State Farm Office like I did be doesn't have a clue what he doing and will cancel your policies out without notice like he did me and my wife.I strongly don't recommend this location.Brad Prentice office is good he is my new agent.‍

Marcia is an awesome agent! She will review your current situation and build a plan that fits your…read moreexact needs, both for your budget and coverage! I highly recommend Marcia when shopping for car, home, life and business insurance in the Appleton area.

New to Wisconsin and wanted to confirm our previous decisions. Don was friendly and informative…read more He gave us great information even though I don't think they received any form of payment for our visit. Thank you Ulness.

Ulness Health has been taking care of my health insurance needs for years now and simply put I…read morecould not ask for more care, integrity, knowledge and service navigating the complex plans of my healthcare needs. They are always available to talk to on the phone or if you want to pop in the office and are good fun people to work with and I trust them. Todays the last day to pick our ACA and Medicare plans and sure enough John calls to make sure we made a decision on what we talked about with his son Eric earlier in the week. Great folks.

Recently had a auto accident during the winter months of 2019 within 24 hours of the accident the…read moreclaim was submitted and the car was in the shop getting repaired. I can't say enough about Mr. Heiner he's been a gem for the 17 years I've lived in Wisconsin and I encourage anyone who needs an agent to go see that man he's a miracle worker!

State Farm wanted me to travel almost 2 hours away to get my bumper repaired when I could have it…read morereplaced in town by the manufacturer for less than $300 difference... I didn't need a loaner or 4 hours of travel time to drop it off and another 4 hours to go pick it up. But they don't care about your time or inconvenience. I would have had more than $300 in rental by the time it was repaired and they still won't take care of the difference.... Stay away from this company!

Best experience in my 40 years of shopping for Auto and Home insurance. Jim was a pleasure to work…read morewith. He gave me all the options and choices, with a quick explanation of the benefits and consequences of them. I learned more on one call than I have ever known about coverages. I will be telling everyone I highly recommend Matt Holtenbeck agency, and Jim B!!

I was with Matt for approx 20 years. My insurance needs changed dramatically over those years…read more Other than me calling Matt to let him know what changed in my life & make sure I had coverage. The biggest change has been a business I started 4 yrs ago. I feel it was his job to touch base once a year and review my needs, she what's changed, etc. Matt called me after he got the cancelations & told me he had reached out to me. He's sent bday & Xmas cards. Never did he reach out re: my insurance needs. I changed cars several times over 20 yrs. The cars got more expensive, and the coverage was never changed, other than going to a lot. I worked hard to raise my credit score to over 800, never saw a decrease. If you like being lied to, Matt's your guy!

We recently bought mortgage insurance through Shannon Elmer at Country Financial and were very…read morepleased with the service. Plus, he beat the rates of ALL the other insurance companies in the area that I had gotten quotes from!

In 2018, I did mortgages for two properties with McGlone and quite simply, they are unparalleled in…read morerate, speed, and customer service. Being the type to leave no stone unturned - and therefore no money on the table - I did comprehensive rate shopping, and ended up with McGlone both times. My personal loan advisor was Brenda Quackenbush. She guided me through the process each time, and made it both as painless and transparent as possible. The second time, when I really needed speed, she and her underwriting team stepped up in a big way. What exactly do I mean by "speed"? I kicked off the process for the second mortgage with Brenda on November 8. We closed November 27. Less than three weeks, when typical closing time is at least a month. Sick. Record-breaking speed that I'd never seen in all my years as a real-estate investor. For their communication, responsiveness, and sheer competence, McGlone has all my respect. And Brenda Q. was the main driving force behind my highly positive experiences. Thank you, Brenda.

Brian and his team were immensely helpful. Smoothest loan process I've ever experienced and a…read morebetter rate than expected I'd give an extra star if I could!