As a newcomer to the world of coins, from day one, the service I've received at H.B.R. has been…read morenothing short of FANTASTIC. Harold, Larry, Robin & Michael (especially) has shared in my enthusiasm and answered many questions I've given them, with insight, patience and understanding. I've come to meet several others in the area who have said the exact same thing; that H.B.R. is truly the BEST coin shop in Western New York. The prices are extremely reasonable, fair and in many cases, a great value compared to what you'll find online or at other shops. I'm truly fortunate to have found a "home" in H.B.R. and will continue to give them my business exclusively!

Everything went very well I was referred to them by a friend, and I had a good amount of Silver to…read moreturn in. There were 3 Gentlemen. Daryl, another fella sorry forgot his name and Harold the father / owner of the company. All three were fantastic, very honest and helpful. We did our transaction, and I received a fairly Large Check. I left the store and did deposit my check into the bank. then a day or two after that I went in for a major 4.5 Hour surgery on my back. spent a week in the hospital and when I got home from hospital, check was still not in the bank. The bank screwed up, and the check never got deposited and the bank knew their system screwed up. Unfortunately for me the Bank requested that I ask H.B Rice for another check. This is where everything fell apart. Once I started to deal with Harolds daughter (Who i feel sorry for Dad because he is turning the Business over to her and she is just terrible with people. I hope Harolds hard work after all these years doesn't go down the drain when she takes it over. She already feels empowered and above others. SO, i am now in a recliner and I have a back brace on and could barely walk across the floor without special equipment, and it still was almost impossible. I explained to her my situation and believe me it went in one ear and out the other. No Mercy, kindness or empathy from ROBIN. I'm telling you this is NOT a kind or caring person! I called and needed to speak with ROBIN because she was the person who wrote the checks. As always and I mean every single time she will answer the phone and tell you she has like 12 eyes staring at her and she is VERY BUSY! Throughout this ordeal I called to speak with her like 3 maybe 4 times and I kid you not She is always in a hurry. She has a wonderful way of making you feel like your really getting in the way of her success and she has 2.3 Seconds for you to explain your problem. I explained it to her and she immeaditly went right to "Oh No , I can not do that. I would need the check that she gave me in order to write another check. I asked her why she can't do a stop payment on that check that I no longer have because it was deposited in the bank and the next day it was taken out due to a problem with the bank. She was very insistent that I go to the bank and make them find the check so that I can return it. I told her the bank can print a copy of the check, but they would not be able to produce the original check. ROBIN it must be the original. Each time I called she went into her extremely busy and likes to display herself as important. I would suggest they move her much further back into a different room because the poor thing always has 6 to 18 eyeballs on her as she is speaking on the phone. Anyways Harold stepped in and went to the bank where they told him he can stop payment on the check and write another check. No Problem. They knew I didn't cash it (Or no one has) because the large sum of money was still in HB Rice account. They mailed me the check because i was in pain and trying to heal from surgery. Thank you Harold. I must say that my favorite part dealing with ROBIN was when she told me that she has gone way above and beyond for me. And she said you're going to have to take it up with the bank. I'm thinking are you kidding me. You see the money is in your account and I have NOT been paid yet (Banks Fault) but I said so what do you want me to do. Bank cannot do anything without another check. She refused and hung up on me. I called back and she would not answer my call. Like wow, I had one chance to deposit this check without failure and now she basically says oh well we are keeping the money. Of course, I am going to say we might have to go to court. like she had no idea what was going on. And she sounded like she held all the power, and she believed I would just whimper down and forget the well over $10,000. That is what I was dealing with. it's incredible. I could not believe what she was saying. I kid you not. She left me no choice what else can I do; other than we will have to go to court and then she lost it completely. She leaves me no other option Like Ok I guess I will forget about it. She is just completely unreasonable. I had a business for 37 years and employed 11 employees. The future does not look good for H B Rice. Maybe if they can convince her to stay away from people, I mean don't answer a phone, probably not even an email. Anyways I got the check, and it deposited I called to let her know it was all good and I was set. This was a day later, and she still wasn't taking my call. thank God Harold (A man with a brain) stepped in. Otherwise, there is NO DOUBT in my mind we would be going to court and Harold, and the other employees don't deserve that. Please call HB Rice and ask for ROBIN. she will tell you she is very busy and then she will provide the #of eyes that are placed upon her. Poor thing. Sorry Harold You built a beautiful biz. Convince her to go elsewhere! Dan .

I have driven by this store so many times . The signage on the side of the building caught my eye,…read morebut it wasn't until my grandson asked me if we could stop in that I decided to check it out ( it was the right decision !) That 80's Toy Shop has a really great mix of old and new collectibles , This grandma loved the back of the store that had some old fisher price , a great vintage Spirograph , a Donny and Marie doll case that opened up to a stage .and much more . My grandson loved the Ninja Turtle collectibles , some of the horror action figures and the big bins of loose wrestling figures , again just to name a few . Star Wars merch was abundant as well as the classic superhero selection. An enjoyable stop that included many childhood memories and favorites . That 80's Toy Shop is also interested in your old collectible figures and toys if you are looking to sell . Stop in and support this great small , local business !

A great selection of modern with vintage. The owner Denis runs this place like a business and not…read morejust a hobby.

I've been to this establishment a few times and everytime they have treated me awesome. I've been…read moregiven top dollar that I have felt fair for both sides. They are my goto spot when I need to get rid of a few items.

Fast friendly service, nice atmosphere. Better exchange rate for precious metals than a pawn…read morebroker.

Very professional when you go in there they right away greet you honest prices you don't have…read morenothing and you explain that I'm the reason why you're there I know this by experience they help me out multiple times when I needed it I suggest if you have gold coins are silver go sell it to them because it will give you top dollar will treat you like family once you get to know them

they advertise for weeks and I get all excited because they're coming to this area and I can take…read morein all my coin most of it. I work I work long shifts. I went in there this morning when they I got there 10 minutes after they opened 20 minutes. I'm sorry after they open and then there was one person working a ton of people I had to be to work. I couldn't wait hours. I think if they advertise and they wanna do the roadshows they need to have more than one person doing it. They need to accommodate for the so that was poor business on their part. I am very displeased.

Checked several places and they pay the highest price for gold in the area. Friendly too. Will…read moredefinitely use them again.

Not worth the stop in my opinion, extremely unenthusiastic staff that seemed uninterested in…read morecustomers. Despite the photos you have about 5 feet you can walk before there's a couch blocking the remainder of the store.

My husband and I stopped in on Friday on our way through, and we were very happy we did. Every…read moretime I turned around, there was something else I missed seeing the first time. So many unique items, and several we decided we couldn't do without and had to buy them and bring them home. The service there is fantastic and very helpful. We needed a different size on an item, and they ordered it for us in the size we need. We will definitely be stopping in again on our travels. Chris BH

this is an awesome little shop love love love it! There's something for everyone . Perfect local…read morebusiness now we can shop near home

Ok- if you want stuff in a hurry- maybe not the place to go . However, I wouldn't go anywhere else…read more Sometimes things will be fixed in the spot and other times I have to go pick up. But always away honest and fair and to me, that is more Important thank a quick fix. He's made suggestions on how to best repair and often a less expensive fix than I was thinking of. Very pleasant and Personable been going here for years. A real neighborhood store w quality repairs and great customer service and honesty!

Best most professional jewelry store in WNY, Tom is a great and honest person...NO B.S,,if u want…read morehonesty and fairness. ,,,this is your man...!!!!

TAG Jewelers is top notch…read more They are not just jewelers, they are problem solvers. They buy and sell jewelry, precious metals and antiques, but also can have jewelery made in any style. Basically, you go in and tell them what you need, and they make you happy. My first experience was buying wife's wedding engagement ring. They were recommended by a friend. They were honest about quality and cost, and sold me a GIA registered diamond. My wife loved the ring so much, we returned for our wedding bands and diamond necklaces for the bridesmaids. I've since returned for a "travel" wedding band for my wife, and my father has also bought jewelry from TAG. I would recommend TAG to anyone for any jewelry purchase. There is not a lot in the store, but they will tell you this keeps down their overhead...and thus their prices.

Pay really low on gold... super arrogant too. I got offered 30% more by another place. Do not…read morerecommend.